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Average rating for The Basement Doctor is 4.99 stars of 5 stars - based on 431 reviews
4.9
Reviewed basement and provided estimate of repair in Columbus, OH
Scott came out to my house and gave a thorough review of my basement repair needs. I have known for several years that I would need significant work done. Scott put me at my ease and explained what is needed in easy-to-understand terms. He showed me what I need and gave me the option of bypassing what I don't need and assisted me in assessing what I will need to have a plumber do, as well as seeking ways to save money where it can be saved. I have always read that Basement Doctor is top-of-the-line. My experience with Scott confirmed that for me. For the first time in many years, i feel good about what I am going to be doing with my basement.
5
unclog sump pump drain in London, OH
Todd went above and beyond. My husband is elderly and fell on the ice when Todd was there. Todd checked my husband, asked if he hit his head, and asked if he needed to call an ambulance for him. My husband was fine other than a few scrapes but Todd still called me at work to let me know what was going on. I REALLY appreciate the excellent customer service and caring.
4.9
waterproofing system in Mount Vernon, OH
Full basement install completed within a week. Very pleased with results. Slight problem at the end was quickly fixed in a professional manner. Isaac and crew were very polite, salesman Mike was very informative and answered our questions professionally. Overall, would highly recommend The Basement Doctor to fix your needs!
5
basement wall fixed in Saint Louisville, OH
i was worried about all the cost and time that would have to be put into this job. the basement dr. showed up and what a relief . nothing like I thought was going to have to happen . fixed quickly and most efficient,
5
Wall Crack Repair in Springfield, OH

Seth was very proactive and gave outstanding explanation of the work process, warranty, and timeline.

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5
Leaky Basement in Sunbury, OH

After two nights of heavy rain, our basement is still dry! After twenty-five years, the basement has finally dried up. The work was done in one long day and two half days. Very impressive!

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5
Leaky Crawl Space in Columbus, OH

Honestly, I was dreading the idea of the job. However the crew was efficient, polite, and professional from start to finish. The job was completed in half the time and I was so happy. They cleaned up too…such a joy! – Dan & Jan H.

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5
Leaky Basement and Foundation Repair in Columbus, OH

My overall experience was great. I would say your communication was exceptional. I always knew where my project stood. I was pleasantly surprised with the cleanliness of the job site post installation. Great job!!

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5
I-Beams installed in Marysville, OH
Scott and Gary did a good job installing the beams. they did a good job on the clean up and were a pleasure to work with. RON I hope you know what you have with these 2 guys, these type of workers are hard to come by.
5
Crawl Space Encapsulation in Bellefontaine, OH

I was very impressed with Rob Forrest. He was prompt for the initial visit and very knowledgeable about the product. I had many questions over the course of the decision making process and he was available by text, email, and responded quickly.

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