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Average rating for The Basement Doctor is 4.99 stars of 5 stars - based on 431 reviews
5
Whole basement waterproofing, sump pump upgrade. in Waverly, OH
I have nothing but good things to say about the crew you sent to my house. They were polite, hardworking, and easy to engage.
5
Installation of basement support beams (4) and removal of settled outside patio in Westerville, OH
Once again, the Basement Doctor crew delivered excellent work. Bravo!!
5
Cracked Walls & Moisture in Marion, OH

Everyone involved was extremely professional from the first call to the hand shake given by the installation crew chief. I got a great price on an even greater product. I have had no water since the completion of this job. Thank you and the entire crew at The Basement Doctor best regards.

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5
Wall Drain Installation in Reynoldsburg, OH

From start to finish we had an excellent experience with The Basement Doctor.

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5
Crawl Space Encapsulation in Groveport, OH

The crew was awesome! They advised me of additional concerns that needed to be addressed. Very professional!

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5
Leaky and Cracked Walls at Trinity Westland Church in Oak Hill, OH

Everything was top not notch! Very Happy!

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5
Crawl Space Encapsulation and Power Post Installation in Pataskala, OH

Everything went very smoothly from start to finish.

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5
Downspout Installation in Columbus, OH

We are delighted with the professionalism and quality of the people and work done.

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5
Waterproofing and Basement Doctor plus in Lewis Center, OH

Robert Giffin (Foreman) did an outstanding job in heading up the project from start to finish. All was appreciated!

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5
Repair in McConnelsville, OH
Dear Basement Doctor and anyone who seeks their services, I want to take a moment to thank you for the recent repair you performed. What is most amazing to me is that the job you repaired was one you had completed quite some time ago. For a long time we had no idea what had caused the issues we were experiencing until we had some inspections done. Following this it became obvious that a minor error occurred during the installation of your moisture prevention system. No one, not even myself knew what to expect when I brought the concern to your attention. The original work had been done so long ago that most service providers would have said there was not way it remained under warranty. Legally you certainly could have postured in this manner. To my complete surprise and satisfaction you sent a tech to the home and when it became obvious that the error did in fact occur during previous work you had performed you agreed without hesitation to repair at no cost to me. The consideration and concern you and your staff showed was unprecedented. There are too few contractors that carry themselves with such amazing customer service and integrity. I am truly floored by how you handled this repair and cannot thank you enough. You have a loyal customer for life and I will do all I can to direct new business your direction. Thank you again Mike and Family

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