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Average rating for The Basement Doctor is 4.99 stars of 5 stars - based on 437 reviews
5
Basement Waterproofing, Structural Repair & Wall Panels in Circleville, OH

My experience with the basement doctor was the guys were nice and friendly, very good workers, kept the area clean, they did a good clean up when they were done with the job, explained everything well. I would recommend the basement doctor and I am thankful for the basement doctor and appreciate all the hard work they did.

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5
Encapsulation, Insulation, and Foundation in Westerville, OH

My experience with the basement doctor has been very good overall, with a couple of projects now that they have done. With this particular project, I was not just pleased but even surprised how well it went, and how hard they tried to accommodate us. They even did a couple of extra favors for me while they were in the process of doing the work and I appreciated that very much, so I was very pleased.

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5
Crawl space in Westerville, OH
Santos Calderon did a wonderful job sealing our crawl space. His customer service is definitely 5 star! I would highly recommend The Basement Doctors.
5
Crawl Space Structural & Humidity Issues in Columbus, OH

All the way through I felt like I was treated with respect. I felt like I didn’t have to always go back and double check. But I will tell you, your workers were a very very nice respectful bunch of people, and because you can hear things up through the floor, they did something that I hadn’t seen, and I had a lot of work done on things. They laughed. They were down there joking with one another and saying nice things to one another, and it was like, all right. And when you have workers that way, you’re treating them right and they will do a better job for you.

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5
Emergency Wall Rebuild in Morral, OH

My experience with the Basement Doctor, they did a great job the first time we had them out. We had an emergency and they were out here the next day and were on the problem the next day and on the problem the next, had the crew out here and got everything done. I have had a great experience with them twice, so I really appreciate their help.
I couldn’t be happier. They did a wonderful job, just like nothing ever happened, I can’t thank you enough.

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4.8
Mold problem in Pataskala, OH
Santos was to have a helper, but he called off, so he had to do it by himself. For a large job, he did it in a timely manner. Manner. He did a really good job.
5
Wet Moldy Crawl Space Encapsulation in Pickerington, OH

I like Jesse, he was qualified, the guys were nice, came and went as they were supposed to. Everything went very smoothly and went as it was supposed to. The Basement Doctor is the only company that started and finished when they said they would out of all the companies we have working on our home right now.

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5
Crawl space sumps, dehumidifier, and encapsulation in Frankfort, OH
We were very pleased with the service and the finished product. The price was higher than other companies, but we feel that the recommended “fix” was appropriate and that the job was done right. Our crew of Gary Monroe (foreman), Weds, Matthew, and Mike Straight was courteous and professional. The job was completed within the projected time frame.
5
Basement repair in New Bremen, OH
I had my basement walls reinforced and a sub pump installed in 2004 . Through the years I’ve had some issues again with my basement they came back 15 years later, fixed everything that was wrong and it was all under warranty. Kris the foreman and his men did an Amazing job. He went above and beyond! Thank you guys! I’ve told everyone I see how great a job they did and I would recommend them , they are the people to go to.
5
Sump Pump w/Battery Back up, window wells and windows,dryer vent, Downspouts in Marion, OH
After my experience of five times flooding this year in my basement I knew I had to do something. I remembered seeing the Basement Doctor ad on TV and decided to call for a consultation. Robert Forest was assigned as my initial consult and inspection. Robert spent quality time in resolving all the issues I had going on. He was very helpful, genuinely concerned and answered all of my questions even before I asked them. I can not express enough gratitude and appreciation for getting the job done so quickly. Foreman Gary Monroe and his crew Wesley and Matthew were assigned the work at my house. Their professionalism, excellent work ethic, politeness and care for my house was so much appreciated. All I know is that it was a lot of hard work. They all made sure the project was completed in the time frame given to me with a quality job well done. A BIG THANK YOU to Robert, Gary, Wesley, and Matthew. Give those guys a raise! I will definitely recommend Basement Doctor to anyone who wants quality work done.

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