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Career Opportunities

Available Positions


Project Manager

Are you ready for the Major League of Sales? This is not a starter sales job.

The Basement Doctor, the leader in dry basements, clean crawl spaces, foundation repair and energy efficiency is seeking an experienced sales representative. You meet with prospects in their homes, diagnose their basement waterproofing or crawl space problems, and offer the correct repair solution. Then complete accurate paperwork and work with production to ensure the homeowner's needs are met.

Duties and Responsibilities of our sales people:

  • 2 Years minimum experience (in home sales preferred).
  • Excellent communication skills
  • Taking ownership of jobs sold
  • Ensure customer satisfaction
  • Resolve problems
  • Be coachable & trainable
  • Participate in weekly motivational webinar
  • Experienced in financing a plus
  • Valid driver's license
  • Pass drug screen, random tests and criminal records check
  • Willingness to drive 90 minutes in your car to appointments
  • Have an excellent work ethic
  • Ability to work Monday thru Friday, plus Saturday morning

We Provide:

  • Ongoing training & support
  • Exceptional presentation materials
  • Ethical work environment
  • Unlimited earning potential
  • Insurance
  • 401(k)
  • Bonus incentives

About The Basement Doctor:

The success of The Basement Doctor lies within our dedication to quality, responsibility and integrity-to do the right thing at all times. Our staff, products and network are all founded on our belief in these ideas.

We focus on both the personal and professional growth of our people. Training for installation and production, business and system procedure development, management training and all other functions for our network are hosted at our headquarters in Reynoldsburg, Ohio. We ensure that our sales people are highly trained.

Click the button below to submit your employment application and arrange for a personal interview.

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Full-Time Call Center Team Lead

The #1 contractor in Basement Repair and Remodeling in Central Ohio, that pays for performance, is seeking an ALL-STAR for our Full-Time Call Center Team Lead position.

We are looking positive and energetic individuals who have experience in a fast-paced call center. This position may include some afternoon/evening hours as well as some Saturdays. Job responsibilities include, but are not limited to:

  • Answering incoming calls using a monitored headset
  • Assists customers with their home improvement concerns via telephone, email, or text
  • Accurately confirming information
  • Using multiple databases to input customer information
  • Be a team player and being able to step in to assist co-workers and fill in when the manager is away
  • Facilitates call center associates with complex situations
  • Helps manage workload of call center associates and ensures all daily tasks are assigned
  • With the Call Center Manager, trains, coaches, and sets team goals
  • Provides performance feedback to Call Center Manager

Qualifications:

  • Having some prior knowledge of scheduling and home improvement work; not required
  • Ability to multi-task
  • Possess a strong background in data entry
  • Be a master motivator and positive influence the team
  • Attention to detail
  • Strong coaching skills
  • Ability to communicate constructive criticism in a professional manner
  • Ability to fairly distribute work loads
  • Understand all organization’s products, services, procedures and guidelines and communicate same to all team members
  • Hardworking: to be able to encourage their team members to work harder, they must be hard workers themselves

Required Education:

  • High school or equivalent

High school or equivalent

  • Minimum 3 years of call center experience
  • Computer Skills: Proficiency in Microsoft Office, minimum 3 years working in a database

Required license or certification:

  • Driver's License

Pay is hourly plus bonuses. The hourly rate is based on experience.

Must have valid identification and reliable transportation. Company-provided health, life, and disability insurance and 401K plans are available for full-time offers of employment, which may result from successful part-time employment of no less than 90 days. Paid vacation and sick days based on seniority. Company is an Equal Opportunity Employer.

As well as:

  • Access to tickets to PromoWest concerts and sporting events.
  • We are currently offering a $500 signing bonus! Apply now and if you are hired, you will receive $250 after 90 days and another $250 after 6 months of employment!

If you are interested in working with us please send in a copy of your resume for consideration.

Apply

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Full-Time & Part-Time Inbound/Outbound Call Center Representative

The Leader in the Basement Repair and Remodeling in Central Ohio, that pays for performance, is seeking full-time and part-time enthusiastic inbound/outbound call center customer service representatives – no cold calling required.

We are looking for energetic individuals who have experience in a fast-pace call center. We have full-time and part-time positions that include afternoon/evening hours and some Saturdays required. Job responsibilities include but are not limited to:

  • Answering incoming calls using a monitored headset
  • Assisting customers with their home improvement concerns
  • Accurately confirming information
  • Using multiple databases to input customer information
  • Being a team player and being able to step in to assist co-workers
  • Having some prior knowledge of scheduling and home improvement work; not required

Pay is hourly plus bonuses. The hourly rate is based on experience.

Must have valid identification and reliable transportation. Company-provided health, life, and disability insurance and 401K plans are available for full-time offers of employment, which may result from successful part-time employment of no less than 90 days. Paid vacation and sick days based on seniority. Company is an Equal Opportunity Employer.

As well as:

  • Access to tickets to PromoWest concerts and sporting events.
  • We are currently offering a $500 signing bonus! Apply now and if you are hired, you will receive $250 after 90 days and another $250 after 6 months of employment!

If you are interested in working with us please send in a copy of your resume for consideration.

Apply

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Project Technician

Do you have a valid driver’s license and can pass a routine drug test? If the answer is “yes”, we can offer you the beginning of a career path which requires no initial experience! The Basement Doctor is looking for individuals to grow within our installations department. We repair basements, foundations, and crawl spaces. Our technicians use jackhammers, and other mechanical tools and learn light plumbing, as well as structural repair skills.

You can feel good about working for a company that has been selected as one of Columbus CEO Top Workplaces for 2015, 2016, & 2017!

We provide:

  • Training
  • Mentoring
  • Certifications with potential advancements to move up in the company over time.

Benefits include:

  • Medical, Dental, Vision, Life, and Disability Insurance
  • 401K Match
  • Paid Time off and Holidays
  • Incentive bonuses

As well as:

  • Access to tickets to PromoWest concerts and sporting events.
  • We are currently offering a $500 signing bonus! Apply now and if you are hired, you will receive $250 after 90 days and another $250 after 6 months of employment!

Click the button below to apply for the position and arrange for a personal interview or stop by our main office at 13659 E. Main St. in Reynoldsburg to fill out an application.

Apply

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Waterproofing Foremen

The Leader in the Foundation Repair/Waterproofing Industry, that pays for performance, is seeking individuals with leadership skills and potential, who are career-oriented, to hire as foremen or develop into project foremen.

The Basement Doctor works year-round, and our foremen are responsible for the installation of the company's waterproofing and foundation repair products according to quality standards, job specifications, and safety regulations.

Our foreman work hard and get rewarded with ample pay and benefits including a Company Truck! We are the best in the business, and it shows in our dedication to our customers as well as our employees.

We provide competitive wages, plus Bonuses, and Benefits: Medical, Dental, Vision, Life and Disability Insurance, 401K Match, Paid Time Off and Holidays

You can feel good knowing that The Basement Doctor was selected as one of Columbus CEO and 10TV's Top Workplaces for 2015 and 2016!

We pride ourselves on our dedication to Quality, Responsibility, and Integrity.

  • Company is an Equal Opportunity Employer.
  • Candidates must have good mechanical aptitude, with a minimum of two years construction-related experience.
  • Proven record of dependable work history, valid driver's license, ability to work in a drug-free environment are essential.
  • Military Experience Preferred.
  • Starting compensation based on experience and ability to accelerate in our training program.
  • Send Resume to arrange for a personal interview.

Apply

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Junior Web Designer/Developer

The Basement Doctor is a well-established and multi-faceted company. Our marketing department supports nationally-recognized brands and helps grow companies across North America. We are located in Reynoldsburg, OH. We provide website design, print materials, and online marketing services to contractors across the U.S.

The Basement Doctor is seeking Junior Web Designer/Developer to join our team. We provide a fun, encouraging, growing company environment where your input is highly valued, and where you have room to grow. We are looking for candidates with a can-do attitude, an eye for great design and aptitude for creative problem solving. We want you to join our award-winning team!

The Junior Web Developer/Designer will aid in editing and customizing WordPress themes to create websites based on client requests and design style guides. Once a website is created, the Junior Web Developer/Designer will help with revisions, maintenance and additions to the website. They will work with the lead developer and account managers to ensure site builds and related tasks are prioritized and performed in a timely manner.

The job requires a demonstrated understanding of the WordPress framework, HTML, and CSS. Responsibilities will also include designing page layouts based on available content. Junior Web Developer/Designer will need to have a demonstrated understanding of design principles and what makes a good page layout. The right candidate will be able to complete tasks and designs with minimal oversight. The Junior Web Developer/Designer should be flexible and adaptable. They should be troubleshooters and problem solvers at heart.

Daily responsibilities will include:

  • Working with the team to build out WordPress websites using pre-built WordPress themes
  • Updating and testing plugins
  • Working with debugging tools like Firebug, Chrome inspector, etc.
  • Ability to convert comprehensive layout and wireframes into working HTML pages
  • Updating websites with requested client changes and revisions
  • Integrating with third-party APIs
  • Setting up e-commerce applications
  • Aid in launching new websites (including site migrations and domain management)
  • Aid in troubleshooting website rendering issues on mobile devices and browsers
  • Creating and editing website graphics
  • Generating page content from key points and bullets.
  • Wireframing and prototyping

Requirements:

  • Ability to work in a fast paced ever changing environment
  • Well organized and can successfully multi-task multiple projects
  • 1 - 3 years of WordPress based web development experience
  • Expert knowledge of web usability standards and best practice
  • Advanced knowledge of web browsers/browser compatibility
  • Knowledge of the WordPress framework and themes This includes:
  • Knowing how theme files function
  • Knowing how to work with child themes
  • Solid Adobe skills including Adobe Photoshop and Dreamweaver.
  • Basic domain name and website hosting knowledge
  • Excellent English writing skills
  • Working knowledge of CSS
  • Working knowledge of HTML
  • Preferred but not required: Basic knowledge of PHP
  • Preferred but not required: Basic knowledge of JavaScript / jQuery
  • Preferred but not required: Print or other graphic design experience
  • Preferred but not required: Basic video editing experience
  • Preferred but not required: Social Media design and advertising experience

Benefits include:

  • Medical, Dental, Vision, Life, and Disability Insurance
  • 401K Match
  • Paid Time off and Holidays
  • Incentive bonuses

Apply

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IT Support Specialist

The Basement Doctor is currently seeking a dedicated and knowledgeable IT Support Specialist.

The ideal candidate should have a minimum of 1-2 years of troubleshooting and computer experience. A Bachelor's or technical school degree in Information Technology or related field is preferred. Individual must demonstrate excellent computer knowledge ranging from hardware placement and repair to the use of software packages. Individual must possess good communication, interpersonal skills, and attention to detail. Also, the individual must be able to work independently, have strong problem-solving and decision-making skills.

Provides help-desk assistance and technical support to all company users. Making sure they are able to use their desktops, laptops, iPads, and phones in the most efficient manner possible.

Monday - Friday from 8am-5pm, with some flexibility for projects/emergencies on nights and weekends.

Job Duties:

  • Help desk calls/Support ticket emails
  • Set up and configure PCs for new employees.
  • Backups
  • Anti-virus/Malware updates
  • Basic Printer/Scanner fixes
  • MS updates
  • Data management and archiving
  • File Transfers/Drive management
  • Assist IT Manager with daily network operations
  • Training of associates on the use of their PCs/Internet Phones
  • All other duties as assigned

Knowledge/Skills/Abilities

  • PC Builds
  • PC Hardware
  • Imaging
  • Microsoft OS and Server Installs/upgrades/patches
  • MS SQL
  • Backup Assist
  • Carbonite
  • VOIP Phone Experience
  • CRM Software (Microsoft Dynamics/Salesforce, etc.)
  • Quickbooks
  • ShipStation
  • Cart Connect
  • Windows OS Troubleshooting Skills
  • Basic Networking Skills
  • Able to operate computer, printer/copier/scanner equipment
  • Able to walk, stoop, crawl, crouch, kneel, bend at the waist and reach frequently
  • Able to lift and move up to 50 pounds occasionally.

Extensive Benefits include:

  • Medical, Dental, Vision, Life, and Disability Insurance
  • 401K Match
  • Paid Time off and Holidays

As well as:

  • Access to tickets to PromoWest concerts and sporting events!

Also- we are currently offering a $500 signing bonus! Apply now and if you are hired, you will receive $250 after 90 days and another $250 after 6 months of successful employment!

You can feel good knowing that The Basement Doctor was selected as one of Columbus CEO and 10TV's Top Workplaces for 2015, 2016, & 2017! Our customer satisfaction rating is 95%!

If you have no opportunity to move up or grow with your present employer- WE PROMOTE FROM WITHIN! Check out a place where you will be appreciated and earn a stable lifestyle!

Send your resume today!

You can also stop by our office at 13659 National Rd SW in Reynoldsburg from 8am-5pm, M-F to fill out an application and have an onsite interview!

*Proven record of dependable work history and ability to work in a drug-free environment are essential.

*Company is an Equal Opportunity Employer.

About The Basement Doctor: We're the leader in our industry and have been in business for 30 years! Our offices are in Reynoldsburg, and we cover all of central Ohio. The success of The Basement Doctor lies within our dedication to quality, responsibility and integrity. Our staff, products and network are all founded on our belief in these ideas. We ensure that our sales people are highly trained and focus on associate growth.

Apply

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