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Average rating for The Basement Doctor is 4.99 stars of 5 stars - based on 423 reviews
5
Waterproofing and Basement Doctor plus in Lewis Center, OH

Robert Giffin (Foreman) did an outstanding job in heading up the project from start to finish. All was appreciated!

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5
Repair in McConnelsville, OH
Dear Basement Doctor and anyone who seeks their services, I want to take a moment to thank you for the recent repair you performed. What is most amazing to me is that the job you repaired was one you had completed quite some time ago. For a long time we had no idea what had caused the issues we were experiencing until we had some inspections done. Following this it became obvious that a minor error occurred during the installation of your moisture prevention system. No one, not even myself knew what to expect when I brought the concern to your attention. The original work had been done so long ago that most service providers would have said there was not way it remained under warranty. Legally you certainly could have postured in this manner. To my complete surprise and satisfaction you sent a tech to the home and when it became obvious that the error did in fact occur during previous work you had performed you agreed without hesitation to repair at no cost to me. The consideration and concern you and your staff showed was unprecedented. There are too few contractors that carry themselves with such amazing customer service and integrity. I am truly floored by how you handled this repair and cannot thank you enough. You have a loyal customer for life and I will do all I can to direct new business your direction. Thank you again Mike and Family
5
Repair in McConnelsville, OH
Mike, I want to thank you for the work you performed at our home. Your professionalism, commitment to quality and willingness to ensure our satisfaction was incredible. You are a tremendous technician and The Basement Doctor should be extremely proud to have you on staff. Thank you so much for everything you did to help us out Mike
5
Perimeter Drain Installation in Lewis Center, OH

Your company employees were exceptional from start to finish.

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5
Pier Installation in Portsmouth, OH

They were very honest with the estimate. The crew worked quickly. I would definitely recommend Rob and his crew for another job!

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5
Sump Pump, Force Beam, and Freeze Guard Installation in Pickerington, OH

Very satisfied with the work done. Austin & Michael were both great to work with. Thank you!

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5
Waterproofing & Drywall in Marysville, OH

The Basement Doctor did an excellent job with fixing the basement problems I had.

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5
Waterproofing and Encapsulation in Springfield, OH

Everyone from start to finish was very professional as well as friendly. Alex and his crew had a very tough job in our cellar which included hauling up buckets of dirt by hand, so the drain in the floor could be installed. The site was left very, very clean at the completion of the job.

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5
Force Beam Installation in Gahanna, OH

On time! They worked accurately and fast. They answered all questions and cleaned up after. They were courteous and friendly. What more can you ask for?

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5
Cracked Wall and Settling Foundation Repair in Delaware, OH

The Basement Doctor was very easy to work with. They provided an easy to understand estimate. The install crew was very good and left our house clean. I would recommend them to friends and family.

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