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Average rating for The Basement Doctor is 4.99 stars of 5 stars - based on 426 reviews
5
Waterproofing and Encapsulation in Springfield, OH

Everyone from start to finish was very professional as well as friendly. Alex and his crew had a very tough job in our cellar which included hauling up buckets of dirt by hand, so the drain in the floor could be installed. The site was left very, very clean at the completion of the job.

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5
Force Beam Installation in Gahanna, OH

On time! They worked accurately and fast. They answered all questions and cleaned up after. They were courteous and friendly. What more can you ask for?

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5
Cracked Wall and Settling Foundation Repair in Delaware, OH

The Basement Doctor was very easy to work with. They provided an easy to understand estimate. The install crew was very good and left our house clean. I would recommend them to friends and family.

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5
Leaky Basement Waterproofing in Columbus, OH

The company did an excellent job and your crew was very polite. Thank you for your service!

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5
Force Beam, Basement Doctor Plus, and Downspout Installation in Columbus, OH

Everyone was friendly and explained the work to be completed.

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5
Waterproofing and Epoxy Installation in Columbus, OH

I stopped and talked with a representative. The process went very well. The crew was very professional and friendly. The work was excellent!!

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5
Bowing and Cracked Walls in Somerset, OH

The entire experience was wonderful. Everyone was professional and friendly. Their work in our garage was flawless.

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5
Moisture issues in Columbus, OH

I am very pleased with your work and customer service from every facet. Wes, the crew, and the business office provided a great experience.

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5
Basement Waterproofing and Mold Remediation in Hilliard, OH

There was a prompt response to the request to have work completed. The work was completed on time and was of very good quality.

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5
Basement Waterproofing in Columbus, OH

Jarrod did our inspection and estimate. We got estimate from another company, but Jarrod's knowledge, experience, and ability to explain the process was far superior, so we decided to go with Basement Doctor, even though Jarrod's estimate was a little higher. Donald was our foreman. He and his crew were professional and courteous and seemed to take pride in their work. They attended to details, took care in completing the task, left the space cleaner than it was before they started, and even corrected a few minor things they came across without extra cost. The explained what they were doing and answered questions clearly and patiently (even stupid ones). When an unforeseen complication arose creating additional cost (not unexpected in a 115-year-old house), we had complete confidence that we weren't being conned. Having little expertise in basement waterproofing, I can not judge the quality of the work itself. Only time will tell, I suppose. But I couldn't be more pleased with the process so far.

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