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Average rating for The Basement Doctor is 4.99 stars of 5 stars - based on 423 reviews
5
Waterproofing in Springfield, OH
I cannot thank the crew and sales staff for all the work they did to water proof my basement. They went above and beyond what I could have imagined. Thank you.
5
Crumbling block and moving walls in Columbus, OH
Love The Basement Doctor. My basement was very sick and they cured it. Had block crumbling and the basement wall had moved in 4 inches. It was a mess. Start to finish it was a joy to work this company. They did exactly what they quoted us at what we thought was a reasonable price and they did it in the time frame (3 Days) that they quoted us. The people who work for this company are a class above any group of workers we have ever had in our home. Considerate, polite and nice to be around. We actually missed them when they left. We would recommend this company 110% to anyone contemplating this kind of project. LOVE THE BASEMENT DOCTOR.
5
Scheduled quick and cleaned in Columbus, OH
Very nice people. Quality assessment. They were able to schedule work quickly. They cleaned up after themselves and did a good installation for me.
5
Bowing and cracking walls in Grove City, OH
I required to have (17) Force Beams installed along 3 of my basement walls to correct bowing and cracking. I felt the cost was very reasonable for the amount of work provided. The Basement Doctor crew was very professional and their work was very neat and clean. They took time to explain the system to my wife and myself during the installation. I would recommend them to anyone requiring basement repairs.
5
Honest and Professional in Dublin, OH
I can't say enough about this company. They sent a great representative that was very honest and professional. They didn't try to sell me services I didn't need!
5
No pressure sales in Marysville, OH
Fast friendly customer oriented company. No pressure sales team, good luck finding that with most of their competitors.
5
Above and beyond customer service in Westerville, OH
I was very pleased with the service and accommodation from the beginning. Nate came to provide an assessment and an estimate and I can't say enough nice things about him and his knowledge. Likewise, Michael came to provide the service. He was so nice, friendly and experienced. Both of these men deserve commendation. Not only for doing their job, but for going above and beyond to provide outstanding customer service and a completed job that is outstanding.
5
Fantastic work in Baltimore, OH
The guys that performed the work at my house were absolutely fantastic. They were on time every morning and were very professional and obviously knew what they were doing. They were also very friendly and worked well with my dogs.
5
Installed railings in Columbus, OH
Jarrod came to install railings in my Moms bathroom. He came out the same day I called. The railing were installed just days later. He was professional yet so warm about the situations. He had a great personality yet worked hours to get the railing Right!! I was so impressed with him and the entire staff I spoke with at Basement Dr. I will recommend them heartily for any job!! Huge thanks to Jarrod!!
5
Bowing wall in Circleville, OH
The Basement Doctor was a very professional group of individuals that came into our home, fixed a problem with a bowing wall in our basement and was out in 3 1/2 hours. It started with Chris C****, the Project Manager. He came in, took some pictures and gave us a price to fix the problem. He then told us that a job foreman would be in contact within 2 weeks to set everything up for the job. Eight days later I received a phone call from Mark G****** to come out to check out and scope the job. He told us he would be back in three days with a crew at around 8:00 am to start the job. On May 13th, 2016 he was promptly at my house at 7:45 am with Craig R*** and Final S******* and they commenced work on the job. Not one time did I hear Mark have to say anything to his two workers. They worked as a well-oiled "TEAM" and got the job done in 3 1/2 hours. They cleaned up the mess and was on to the next job. We couldn't be happier with the work that was done and the Professionalism that was displayed. Great Team and Great Job. Thank you for being so professional!!!

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