Basement Doctor Reviews, Complaints and Ratings | Page 5
Moisture issues in Columbus, OH
I am very pleased with your work and customer service from every facet. Wes, the crew, and the business office provided a great experience.
Basement Waterproofing and Mold Remediation in Hilliard, OH
There was a prompt response to the request to have work completed. The work was completed on time and was of very good quality.
Basement Waterproofing in Columbus, OH
Jarrod did our inspection and estimate. We got estimate from another company, but Jarrod's knowledge, experience, and ability to explain the process was far superior, so we decided to go with Basement Doctor, even though Jarrod's estimate was a little higher. Donald was our foreman. He and his crew were professional and courteous and seemed to take pride in their work. They attended to details, took care in completing the task, left the space cleaner than it was before they started, and even corrected a few minor things they came across without extra cost. The explained what they were doing and answered questions clearly and patiently (even stupid ones). When an unforeseen complication arose creating additional cost (not unexpected in a 115-year-old house), we had complete confidence that we weren't being conned. Having little expertise in basement waterproofing, I can not judge the quality of the work itself. Only time will tell, I suppose. But I couldn't be more pleased with the process so far.
Insulating crawl in Grove City, OH
Dear Tom & Ron: I wanted to let you know what a great job your crew just did at my house. Mark Gohring, Craig and Patrick just left my house completing a crawl space insulation. Can I can not tell you how professional and courteous they were. They were polite right from the get go! They made sure the floors were covered and VERY protective removing old insulation! The were efficient and kept me filled in with every step! It is so nice having a PROFESSIONAL crew come in and work in my house!!! I will make sure that any of my friends that need your type of done that I recommend the Basement Dr. These guys were awesome and said thank you when they wrapped up! You are lucky to have a good crew like these 3!!! I would be more than happy to expand on if you would like to contact me. Well done Basement Dr. Thank You Paul Pope VERY Happy customer
Foundation Repair, Sump Pump Installation, and Mold Removal in Columbus, OH
The Basement Doctor just finished up and what great job they did. Needed 10 beams put in for bowing and cracking. They put in new sump with battery back up and best of all the mold is gone. No more musty mildew smell. Mark (the foreman) and his crew (Craig and Final) are one bunch of good hard working men. They work well together and know how to knock it out and get it done. Thanks for all the hard work Mark, Craig and Final you guys are awesome.
Foundation Repair in Columbus, OH
Called The Basement Doctor because of a crack in our foundation. Wasn't sure if it was a minor issue, or a several thousand dollar structural issue. Wes Martin took a look and not only told me it wasn't serious, but told me how to fix the issue myself (for a lot less $ than hiring someone). Thank you Wes for your professionalism and honesty. It will not be forgotten. Highly recommended!