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Average rating for The Basement Doctor is 4.99 stars of 5 stars - based on 423 reviews
5
Quality work in Columbus, OH
Installers were on time, respectful and completed a quality job quicker than expected. Would highly recommend this company. Also we had an estimate from them several years prior and they nearly matched that estimate.
5
Pleased customer in Thornville, OH
Very courteous and professional.
5
Leaky cracks in Pickerington, OH
We had water leaking from cracks in our basement walls after heavy rainfalls. We called Basement Doctor because we knew we needed it fixed right the first time. We were convinced we would "need" some sort of whole-basement solution. The Basement Doctor rep came, took a look around, and gave us his honest opinion of a simple fix. The cost was less than 1/5 the price we thought it would be. We'll be sure to call again for any future basement projects!
5
Satisfied customer in Canal Winchester, OH
On time, quick, thorough, neat, very professional. Highly satisfied.
4.5
Quality work completed on time in Hilliard, OH
Prompt response to the request to have work completed. Work was completed on time and was of very good quality.
4.5
Dehumidifier install in Westerville, OH
Michael just did an install of an Aprilaire dehumidifier. Very professional and friendly. Addressed questions I had.
5
Waterproofing and Foundation work in Westerville, OH
Dear Ron G********, our family recently had a pretty large job done by your outfit. Our rep. was Ryan and our foreman was Valentin. We just wanted to say a big "THANK YOU" for you and your crew getting the job done so incredibly well. Ryan was a huge help when our initial work (in Nov.) was off a bit. Ryan & Dan made sure everything was made right, and they were truly great to work with. The crew that came out last week was Valentin, Sergio, Josh & H****** (can't recall his first name). The guys were super professional, very courteous, and worked their tails off. Dan came through to check on the job, as well as correct the Nov. job, which he was also fantastic to work with. The foremen and crew were extremely knowledgeable, and did an amazing job to waterproof, and put in 16 i beams. the stress of having a faulty basement in our newly purchased home is now all behind us. we can't thank you all enough for a terrific job. Hats off to Ryan, Dan, Valentin & Crew. Great job basement Docs. You should all be very proud to have so many great folks working for your company. We will recommend them to all of our family & friends. Keep up the great work guys! The ******** Family
5
Basement Finishing in Columbus, OH
It went really well
5
Basement and crawl space estimate in Westerville, OH
Mr. Wes Martin checked everything inside and outside stating "you don't need to do a thing maybe just get some mortar and you can have a handyman do it for you." Mind you these people are on commission to sell you a job, but the honesty factor was outstanding. I'm a widow of a few months and he did not in any way or form try and take advantage of me. I had two other companies come out, one company which is well known quoted me an outrageous price, wanting to do everything but build a new crawlspace, Mike I said these people are on commission and as far as I'm concerned definitely tried to take advantage of me. I highly recommend The Basement Doctor due to the honesty, professionalism and their no pressure policy. Thank you Wes Martin for your honesty and kindness.
5
Inspection of cracks in block foundation in Westerville, OH
Wes came out to inspect some cracks in our block foundation that I was a little uneasy with. We haven't had any signs of water intrusion or obvious issues, but with a major home remodel starting up, I wanted to have the foundation checked out by a professional. After a visual inspection of the situation, Wes didn't recommend any costly fixes or remediation, basically recommended getting a $5 tube of caulk to seal the small cracks and monitor them occasionally to ensure they aren't growing or shifting. Wes was on-time, professional, personal and honest. Although we didn't end up enlisting their services, I now "have a guy" if we should ever have any real basement/foundation issues needing professional attention.

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