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Average rating for The Basement Doctor is 4.99 stars of 5 stars - based on 429 reviews
5
Honest and Professional in Dublin, OH
I can't say enough about this company. They sent a great representative that was very honest and professional. They didn't try to sell me services I didn't need!
5
No pressure sales in Marysville, OH
Fast friendly customer oriented company. No pressure sales team, good luck finding that with most of their competitors.
5
Above and beyond customer service in Westerville, OH
I was very pleased with the service and accommodation from the beginning. Nate came to provide an assessment and an estimate and I can't say enough nice things about him and his knowledge. Likewise, Michael came to provide the service. He was so nice, friendly and experienced. Both of these men deserve commendation. Not only for doing their job, but for going above and beyond to provide outstanding customer service and a completed job that is outstanding.
5
Fantastic work in Baltimore, OH
The guys that performed the work at my house were absolutely fantastic. They were on time every morning and were very professional and obviously knew what they were doing. They were also very friendly and worked well with my dogs.
5
Installed railings in Columbus, OH
Jarrod came to install railings in my Moms bathroom. He came out the same day I called. The railing were installed just days later. He was professional yet so warm about the situations. He had a great personality yet worked hours to get the railing Right!! I was so impressed with him and the entire staff I spoke with at Basement Dr. I will recommend them heartily for any job!! Huge thanks to Jarrod!!
5
Bowing wall in Circleville, OH
The Basement Doctor was a very professional group of individuals that came into our home, fixed a problem with a bowing wall in our basement and was out in 3 1/2 hours. It started with Chris C****, the Project Manager. He came in, took some pictures and gave us a price to fix the problem. He then told us that a job foreman would be in contact within 2 weeks to set everything up for the job. Eight days later I received a phone call from Mark G****** to come out to check out and scope the job. He told us he would be back in three days with a crew at around 8:00 am to start the job. On May 13th, 2016 he was promptly at my house at 7:45 am with Craig R*** and Final S******* and they commenced work on the job. Not one time did I hear Mark have to say anything to his two workers. They worked as a well-oiled "TEAM" and got the job done in 3 1/2 hours. They cleaned up the mess and was on to the next job. We couldn't be happier with the work that was done and the Professionalism that was displayed. Great Team and Great Job. Thank you for being so professional!!!
5
Quality work in Columbus, OH
Installers were on time, respectful and completed a quality job quicker than expected. Would highly recommend this company. Also we had an estimate from them several years prior and they nearly matched that estimate.
5
Pleased customer in Thornville, OH
Very courteous and professional.
5
Leaky cracks in Pickerington, OH
We had water leaking from cracks in our basement walls after heavy rainfalls. We called Basement Doctor because we knew we needed it fixed right the first time. We were convinced we would "need" some sort of whole-basement solution. The Basement Doctor rep came, took a look around, and gave us his honest opinion of a simple fix. The cost was less than 1/5 the price we thought it would be. We'll be sure to call again for any future basement projects!
5
Satisfied customer in Canal Winchester, OH
On time, quick, thorough, neat, very professional. Highly satisfied.

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