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Average rating for The Basement Doctor is 4.99 stars of 5 stars - based on 422 reviews
5
Basement Waterproofing in Lancaster, OH

All completed in a timely manner. No pressure and very courteous project manager & deliver/installing person.

5
Basement Waterproofing in Lancaster, OH

Mike + his crew were great! Hard workers, enjoyed having them, very professional.

5
Basement Waterproofing in Lancaster, OH

Very prompt and efficient. Stayed with it and got the job done on time.

5
Basement Finishing in Lancaster, OH

I would like to commend two employees at Basement Doctor for their efforts that well exceeded their job. Christina, on the phone, and Phil the service technician. We were in the process of putting drywall up in the basement. Coincidentally, our first adjustment was due. I did not inform the contractor of the process and he boxed in the parts the technician needed to access. Because of the quick response of Christina and Phil, the contractor was able to expose the necessary parts and continue his work. It is a rare experience to be treated so professionally and compassionately. Especially, since this was a free adjustment. My thanks to both of these employees. You have a loyal customer.

5
Crawl Space Encapsulation in Lancaster, OH

Everyone was very friendly and knowledgeable. Ryan and the crew showed up as scheduled. The work was completed on time. I did not have to worry about cleaning after the job. They left the area very clean. We are very happy with the work to seal our crawl space. Thank you.

5
Crawl Space Encapsulation in Lancaster, OH

Everyone was very friendly and knowledgeable. Ryan and the crew showed up as scheduled. The work was completed on time. I did not have to worry about cleaning after the job. They left the area very clean. We are very happy with the work to seal our leaky crawl space. Thank you.

5
Basement Waterproofing in Lancaster, OH

Overall, you do a great job. Very conscientious. You have come back to correct problems. Thank you for helping us deal with our wet basement problem!

5
Basement Windows in Lancaster, OH

Nate was very professional in his presentation, courteous, and knowledgeable about the product we were interested in. Although it is still under consideration on our part, we would welcome his assistance again if needed.

5
Basement Waterproofing in Lancaster, OH

Your staff is very professional, and I appreciated them keeping me informed during the basement waterproofing process. There haven't been any leaks since your guys installed the new sump pump with a battery backup. Thanks again for all your hard work. I would recommend you to friends and family, for sure.

5
Basement Waterproofing in Lancaster, OH

The sump pump looks great and is really quiet. You can barely tell it's running, but it is since we don't have basement flooding anymore!

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