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Average rating for The Basement Doctor is 4.99 stars of 5 stars - based on 417 reviews
Basement Waterproofing in Marion, OH

No more leaky basement thanks to The Basement Doctor!

January 04, 2014
James And Sharon K. - Marion, OH 43302
Basement Waterproofing in Marion, OH

Tom, today I thought I would write to you about my experience with your company. Today I think people are all too quick to complain but this time I must give credit where credit is due! Mid September Basement Doctor did a full water proofing job at my elderly mother’s house. I made all the arrangements took the quotes and picked the Basement Doctor after getting quotes from 3 companies. I liked your no nonsense pricing flatly determined by feet of digging required. Richard Pomales was Mom’s job Forman. The crew started on time and finished on time. She was pleased with final cleanup inspection. Basement was now dry and smelled much better. For a time all was well and the install functioned perfectly. Over a period of weeks we started having problems with a floor drain. When clothes washer would drain floor drain would backup. Not knowing where actual problem was I called a Roto Router company. The snake indicated a problem with one of the sump pits. Sometimes you never know the integrity of a company until you encounter a problem. Not know who in the Basement organization to call I phoned our job Foreman Richard Pomales. Right away Richard was at the house at 6pm. I knew the guy had already put in a full day on another job but here he was to tackle my problem. Richard broke up the concrete near the sump pit and located drain exit. It was clear sludge from the drain and lint from the washer had clogged the stones. Richard extended the pipe and retested drain. It is now proof that this install and system should perform should work for years to come. Mom and I are both grateful for Richards service! Thanks Again!

November 20, 2013
Mike H. - Marion, OH 43302
Basement Waterproofing in Marion, OH

All your employees were exceptional. We were very impressed with the finished product. If it would rain, we could give a better evaluation of the success. May thanks!

August 05, 2012
Karen R. - Marion, OH 43302
Sump Pump Installation in Marion, OH

Very pleased!

February 21, 2012
John And Phyllis N. - Marion, OH 43302
Foundation Repair in Marion, OH

My only complaint since I am 80 years old the crew could have moved everything back to the wall.

Jarrod McDonald was nice enough to move everything to the enter of the basement. The plumber did not take the rod out of the water heater so now my hot water stinks.

January 01, 1970
Hubert F. - Marion, OH 43302

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