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Reviews | The Basement Doctor | Columbus, OH
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Three Decades of Satisfied Customers
For more than 30 years, The Basement Doctor has delivered permanent, effective solutions our clients in Ohio. We are proud to ensure your family is safe and your home is dry, stable, and comfortable. 

Foundation Repair in Reynoldsburg, OH

I would like to say thank you to Jameson and his crew for a job well done at my home in securing my foundation around my house. He was very courteous and he explained the job, answered all questions that I had to make sure that I understood. Cleaned up and locked up my home. I would definitely recommend them to EVERYONE!! The basement doctor even got 2 more referrals from my home during the process of this job.

Cassandra G.
Foundation Repair

Basement Waterproofing in Columbus, OH

After experiencing water coming through our basement wall, we called to schedule a consultation. The gentleman that came was very polite and professional. In light of the COVID-19 outbreak, he was wearing shoe covers, a mask, and gloves. He was very cautious not to touch anything or stand too close. He proposed an idea of what needed to be done to repair the leak and to prevent water from backing up in the future for around $2k. I was to receive it in writing by email, which I would sign electronically before being put on the schedule to begin work. All was great, but I never heard back from him to sign any paperwork. After several days, I called the office and asked if everything was ok, and to ensure that they had my correct email address. The receptionist assured me I would hear from him within 48 hours. I never heard from him or the office. We called a contractor who repaired the wall for $125.

Pam M.
Basement Waterproofing

Professional & Courteous Work in Reynoldsburg, OH

The basement doctor did a great job in our basement. They were professional, courteous, and worked in a timely manner.

Barbara R.
Basement Finishing, General

A Great Team of Professionals in Thornville, OH

The Basement Doctor did an outstanding job. Very professional from the initial assessment and quote through the performance of all the work. The quality of the work was excellent and everything was clean when the job was complete. Highly recommend the Basement Doctor. They have a great team of professionals and they deliver great results without any surprises.

Ed R.
General

Courteous, Polite and Very Professional Job in Columbus, OH

The basement doctor came out and put mounts up to help my foundation. They were courteous, polite and very professional. Thank you for helping me detect the problem and repairing it in a timely manner.

Twilla M.
General

Sump Pump, Mold Removal, and Drainage Lines in Hilliard, OH

The Basement Doctor did exactly what they said they would, on time (actually, finished ahead of time). Work was spotless, excellent cleanup, always updating us on the progress of the work, and offered any help we might need after all was done. We had a couple of other basement companies come in for an estimate. We felt The Basement Doctor actually listened to what we needed done, and offered common sense solutions, not systems. Good job to all! Thanks for making this an easier experience than we thought would happen. New sump pump, mold removal, and drainage lines. Couldn’t have asked for a better experience.

Brett J.
Basement Waterproofing, Mold Prevention & Cleanup

Basement Finishing in Gahanna, OH

As a first time home buyer with experience with trades and construction, I thought I knew my stuff. Mike Hlavsa was my project manager who came to our property to follow up the usual housing inspection. He caught SO MUCH the inspector missed. He took his time going through the entire home, I never felt rushed, not listened to, and respected. Mike started in the basement and worked his way upward. He noted that the previous foundation repair work was sloppy and helped me understand what needed to happen. He also walked me through housing codes as well and why things needed to be a certain way. I think it’s important that people do this, because if you see a big scary number and don’t understand why you’re gonna get scammed by a cheaper company. My housing inspector also missed a major mold problem which Mike caught. He physically showed me where the mold problem occurred, what it was, and how BD would remove it. Mike was also versed in electrical repair as well, and again, caught what my electrical inspector missed. We moved through the finished basement and noted bowing in the drywall. He again walked my through what needed to happen, and why finished basements iffy the older they get. We moved into the garage and Mike wanted to consult with his team further when he noticed a problem with the foundation. We ended up on a conference call where his foundation experts discussed what was going on with the garage foundation and educated me on why this was happening. Also recommended what can be done to solve the issue. The estimate was far lower than I expected. I expected easily 60 grand from a company who did such an extensive inspection. Overall, I have N-E-V-E-R had a better experience with a consultation from a contractor in my life. I think everyone should use them for inspection reports and basement work.

Dale H.
Basement Finishing

Foundation Repair in Sunbury, OH

All personnel associated with the Basement Doctor were kind, considerate and very professional. All scheduled visits were accomplished on time and personnel were very informative regarding inspection procedures and installation procedures. The work that was estimated to take one whole working day was satisfactorily completed within four hours with the help of one added crew member. The finished basement area was well protected from their work activities. Everything was accomplished in a timely manner and their workmanship was excellent. I received several quotes, but their quote and appraisal of the work needed to repair cracked and bowed basement wall was most sound. I would recommend The Basement Doctor to anyone in need of basement waterproofing.

Robert O.
Foundation Repair

Basement Waterproofing in Powell, OH

I had a couple of leaks in the basement after heavy rain. The sales rep explained how water was coming in and what they could do to resolve the problem. After I scheduled the repair, the guy who was going to do the work (Santos) came by to see first-hand what needed to be done. On the day of the job, he covered the floors leading to the basement and put up a plastic barrier around the work areas. He explained everything he was doing, and cleaned up afterward. From initial call to completion of the job, everyone I talked to knew what they were doing and they all were very respectful. I highly recommend The Basement Doctor.

Jim B.
Basement Waterproofing

Foundation Repair in Reynoldsburg, OH

The crew that came into our house to add the beams that support the basement walls did a great job. They were very professional and left the basement in better shape than they found it. Thanks.

Tim D.
Foundation Repair