Employees were on time every day. They were professional and courteous. The Foreman explained every step of the procedure and personally called every day before starting work. I am very satisfied at this time.

Had downspout drains installed. The workers showed up on time, very professional, and cleaned up everything. They explained all they did. Would use them again.

After severe rains, the sewage system backed up and flooded my basement. I needed help, and the Basement Doctor made special arrangements while others ignored my calls. Eventually, I chose their service to fix my basement to repair the damage and protect against future issues. Although they are not inexpensive, the quality and professionalism they demonstrate through the sales and construction phases of the work made me feel I made the right decision to select Basement Doctor. A month later, everything is working as promised, and there is no longer a musty smell in the basement.

Great Customer Service in Columbus, OH This company does truly care about their customers. They go out if their way to make sure you are 100% completely satisfied and work hard to make that happen. I would not recommend anyone else but them for your basement needs!!!!

The Basement Doctor team was extremely engaging, professional, and very clean. They explained everything as they went along. Sean and crew exceeded expectations and were very personal. They were very detailed and went above and beyond with our project. Would highly recommend them.

Tyler and Patrick installed a new sump pump and terminated my gutters to the street. I was impressed with the quality and professionalism of Tyler and Patrick’s crew. Well done Basement Doctor!

My best experience with any home improvement company. Everything was done as promised, on time, very neat and clean. Informed my wife in every phase of work for the crew. Very professional.

I can only describe my experience with the Basement Doctor and all his personnel as ‘utterly outstanding in every way’. Could not have had a better, more professional experience with this company. They do great work, but most of all, they do exactly what they say they will do. No cutting corners or doing shoddy work. My wife and I were thoroughly pleased with smoothness with which project was planned and executed. No complaints at all! Will definitely use again without hesitation. Got a basement need of any sort? Do yourself a favor and CALL THESE GUYS! Lovin’ my repaired basement in Ashland, KY!