Basement Doctor promptly came to my house to diagnose a problem and provide some guidance for a wet basement problem. Wes showed up on time and was very polite. He quickly diagnosed the problem at no cost. Wes informed me that my problem could be more cost effectively fixed with replacing my gutters. He let me know that he would love to help me and that is his number one priority so providing basement work for an issue that gutters will fix is my best bet. He even provided a referral for another honest provide to assess my gutters.