A very special thanks to Mike Jenkins, service manager. We experienced recurrent flooding in our basement this spring. On multiple occasions, and at times, during active flooding, we called on Mike for assistance. He gave us his cell number and encouraged us to call him anytime, and without hesitation. We did, and he always responded promptly, and with confidence and kindness. When his presence was required, he consistently made every effort to be there for us. Our basement, thanks to Mike, remained dry, and continues to be dry after a basement system was installed. We are so very appreciative to Mike and the incredible service he provided for us. Thanks again Mike!! Steve and Molly