Basement Doctor Reviews, Complaints and Ratings
Force Beam Installation in Gahanna, OH
On time! They worked accurately and fast. They answered all questions and cleaned up after. They were courteous and friendly. What more can you ask for?
Cracked Wall and Settling Foundation Repair in Delaware, OH
The Basement Doctor was very easy to work with. They provided an easy to understand estimate. The install crew was very good and left our house clean. I would recommend them to friends and family.
Leaky Basement Waterproofing in Columbus, OH
The company did an excellent job and your crew was very polite. Thank you for your service!
Force Beam, Basement Doctor Plus, and Downspout Installation in Columbus, OH
Everyone was friendly and explained the work to be completed.
Basement Waterproofing in Columbus, OH
Jarrod did our inspection and estimate. We got estimate from another company, but Jarrod's knowledge, experience, and ability to explain the process was far superior, so we decided to go with Basement Doctor, even though Jarrod's estimate was a little higher. Donald was our foreman. He and his crew were professional and courteous and seemed to take pride in their work. They attended to details, took care in completing the task, left the space cleaner than it was before they started, and even corrected a few minor things they came across without extra cost. The explained what they were doing and answered questions clearly and patiently (even stupid ones). When an unforeseen complication arose creating additional cost (not unexpected in a 115-year-old house), we had complete confidence that we weren't being conned. Having little expertise in basement waterproofing, I can not judge the quality of the work itself. Only time will tell, I suppose. But I couldn't be more pleased with the process so far.
Insulating crawl in Grove City, OH
Dear Tom & Ron: I wanted to let you know what a great job your crew just did at my house. Mark Gohring, Craig and Patrick just left my house completing a crawl space insulation. Can I can not tell you how professional and courteous they were. They were polite right from the get go! They made sure the floors were covered and VERY protective removing old insulation! The were efficient and kept me filled in with every step! It is so nice having a PROFESSIONAL crew come in and work in my house!!! I will make sure that any of my friends that need your type of done that I recommend the Basement Dr. These guys were awesome and said thank you when they wrapped up! You are lucky to have a good crew like these 3!!! I would be more than happy to expand on if you would like to contact me. Well done Basement Dr. Thank You Paul Pope VERY Happy customer
Waterproofing and Epoxy Installation in Columbus, OH
I stopped and talked with a representative. The process went very well. The crew was very professional and friendly. The work was excellent!!
Bowing and Cracked Walls in Somerset, OH
The entire experience was wonderful. Everyone was professional and friendly. Their work in our garage was flawless.
Moisture issues in Columbus, OH
I am very pleased with your work and customer service from every facet. Wes, the crew, and the business office provided a great experience.
Basement Waterproofing and Mold Remediation in Hilliard, OH
There was a prompt response to the request to have work completed. The work was completed on time and was of very good quality.