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Customer Care Designed With You In Mind


At The Basement Doctor Columbus, we are committed to bringing our customers the highest level of service, starting with the first call you make to our company, through the installation of our products, and beyond.

With The Basement Doctor Customer Center, our goal is to educate, inform and reward our customers. Here you will find Helpful Tips for your installed Basement Doctor systems and our Referral Program that puts money in your pocket. To ensure that your systems are running properly, you can also request your Annual Maintenance Service. Finally, don’t forget to view a copy of your Homeowner’s Manual, which provides valuable information about the work we performed in your home.

Learn More About Our Customer Care Offerings

Our commitment to you and your home doesn’t end once a job is complete. As a Basement Doctor customer, we want to ensure that the products we installed and the services we performed continue to make your house a drier, cleaner, healthier, safer, more energy-efficient home.

If you have further questions or concerns, don’t hesitate to contact us at 1-877-264-9050!

Referral List Form

If you are interested in receiving a list of customer referrals in your area, please complete the form below and we will be happy to provide them to you.

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