The Basement Doctor
Central Ohio’s #1 Basement Waterproofing, Foundation Repair, Remodeling, Crawl Space Encapsulation, & Disinfection Contractor since 1987!
Need Financing Assistance?
At The Basement Doctor Columbus, our customer service representatives are always available to help you. Contact our waterproofing company at (877) 264-9050 today to learn about home repair financing options for your next big project!
Proudly Serving The Columbus area since 1987
The Basement Doctor has delivered quality services, exceptional results, and the most competitive prices to homeowners in Ohio. With more than three decades of experience, you can trust our waterproofing team of experts to handle your next home repair project as quickly and efficiently as possible.
We understand your home is one of your biggest investments. When you need to make improvements or repairs, you don’t want to deal with a company that cuts corners. Luckily, we have three decades of satisfied customers.
Additionally, we have certified installers who deliver dependable basement waterproofing, foundation repair, and crawl space encapsulation services. Lastly, we use the best products, which last longer and provide permanent solutions to your home problems.
Our goal has always been to provide Ohio homeowners with a drier, cleaner, healthier, safer, and more energy-efficient place to live. We accomplish this goal with better services provided by well-trained, professional experts who use the best tools on the market.


Commercial services
Businesses are designed to make money, and when they have water, mold, or even structural issues, that money is going the other direction. Since 1987 The Basement Doctor has provided commercial property services for local businesses like yours to quickly and effectively get them back on track. Problems can often strike commercial properties without warning, but with the help of The Basement Doctor, you’ll be back to normal with our help in no time.

The Basement Doctor guarantee
![]() | Firstly, we begin each project with a FREE basement inspection. This inspection involves exterior checks as well as detailed examinations of your basement and crawl space. |
![]() | Once we finish our assessment, we provide you with a rundown of the problems we noted and the best solutions. We tell you what is needed and what can wait, so you can make educated decisions. Additionally, we offer the best financial options for your home repairs. At The Basement Doctor Columbus, we want you in a safer home without having to worry about breaking the bank. |
![]() | Next, we set an installation date that works best with your schedule. Our team shows up, on time, with all the tools they need to perform repairs and installations. Our professionals focus on the task at hand, so they can improve your home and get out of your hair. Lastly, they always keep their area clean of debris, tools, and materials. We leave your home in better condition than we found it. |
![]() | However, The Basement Doctor experience doesn’t end there. We stand behind our work with comprehensive warranties that protect you and hold us accountable. Additionally, we offer an annual maintenance program designed to keep our work just like the first day we installed it. Please give us a call at (877) 264-9050 today to request services from our home contractors in Columbus and the surrounding areas. |

The Basement Doctor Guarantee

Firstly, we begin each project with a FREE basement inspection. This inspection involves exterior checks as well as detailed examinations of your basement and crawl space.

Once we finish our assessment, we provide you with a rundown of the problems we noted and the best solutions. We tell you what is needed and what can wait, so you can make educated decisions. Additionally, we offer the best financial options for your home repairs. At The Basement Doctor Columbus, we want you in a safer home without having to worry about breaking the bank.

Next, we set an installation date that works best with your schedule. Our team shows up, on time, with all the tools they need to perform repairs and installations. Our professionals focus on the task at hand, so they can improve your home and get out of your hair. Lastly, they always keep their area clean of debris, tools, and materials. We leave your home in better condition than we found it.

However, the Basement Doctor experience doesn’t end there. We stand behind our work with comprehensive warranties that protect you and hold us accountable. Additionally, we offer an annual maintenance program designed to keep our work just like the first day we installed it.
Please give us a call at (877) 264-9050 today to request services from our home contractors in Columbus and the surrounding areas.
From a Happy Customer
Addressing Basement and Crawl Space Concerns With an Encompassing Solution in Westerville, OH
Zach was the foreman, he came out, was very professional. He had Matt working with him, they were very concerned about the cleanliness of the job site. They were very good about making sure everything was clean and tidy and that I was happy with everything they did both days they were out. I was here when the project was going on, Zach was very helpful by telling me exactly what the process was and what they were going to get done. They also told me their time frames and checked back in with me, several times that day to make sure I knew what was going on, if I was happy, and once again checking on the cleanliness of the project.
Lifetown Disinfecting Service in New Albany, OH
We are all going through a rough time this corona epidemic is so sad and devastating. What gives me a sense of security, you have good people, kind people, like the basement doctor, that care about people in need. No one should have to fret or worry about catching this horrible virus.
Crawl Space Structural & Humidity Issues in Columbus, OH
All the way through I felt like I was treated with respect. I felt like I didn’t have to always go back and double check. But I will tell you, your workers were a very very nice respectful bunch of people, and because you can hear things up through the floor, they did something that I hadn’t seen, and I had a lot of work done on things. They laughed. They were down there joking with one another and saying nice things to one another, and it was like, all right. And when you have workers that way, you’re treating them right and they will do a better job for you.
Basement Waterproofing in Chillicothe, OH
Rich and his crew were very polite, timely, and respectful to me and my house. They also listened to my input and ideas. Just a great group of men! Thank you all!
Foundation Repair in Athens, OH
Good Crew! Professional, efficient, and friendly.
Mold Remediation in Circleville, OH
West Martin and Dan Nott did a great job. They were clean, professional, and courteous.
Crawl Space Encapsulation in Pickerington, OH
We were very happy with the professionalism of all the people involved with our project. Our crawl space looks great!
Spray Foam Insulation in Powell, OH
Very pleased with all aspects of the job. Professional, neat, and friendly employees. We are very happy with the product.
Basement Waterproofing in Pataskala, OH
I was very pleased for the work they done here.
Spray Foam Insulation in Columbus, OH
We were impressed with the professionalism and courtesy of all we were in contact with.
Sump Pump Installation in Lewis Center, OH
Good quality work and expertise in crew. The only issue was the time everything took to be finished and communication regarding timing. Overall experience almost two months. But friendly & knowledgeable crew – Nice job, thank you!
Bowed Wall Repair in Hilliard, OH
Crew did a great job and was very friendly.
Foundation Repair in Athens, OH
The staff were extremely professional. They took extra steps in cleaning up their area. Very courteous and friendly.
Glass Block Window Installation in Columbus, OH
Very professional – would highly recommend. Both men were very informative and left my basement very clean.
Spray Foam Insulation in Pataskala, OH
We would use you again. Your crew was great. It has helped up in the house as far as no smell & is much warmer in the house.
Bowed Wall Repair in Columbus, OH
Dan & crew did an excellent job! Cleaned up well and completed their work early, which we appreciated. Thank you Basement Doctor.
Crawl Space Encapsulation in Bellefontaine, OH
Great overall installation experience. The working relationship before & during the project was excellent. You know your products and had good suggestions that complimented my vision of what I had intended to do myself. Now I can just enjoy it so much sooner.
Mold Removal in Dublin, OH
Efficient, professional, overall great job.
Basement Waterproofing in Columbus, OH
So very pleased! Looks amazing!
Sump Pump Installation in Columbus, OH
Your crew was professional and did what they said they would. Satisfied customer!
I-Beam & Sump Pump Installation in Galloway, OH
Basement Finishing in Grove City, OH
Very clean, pleasant crew. Work looks good.
Spray Foam Insulation in Marysville, OH
Fast, friendly service. I stand by your work. Thanks for a great job!
Sump Pump Installation in Blacklick, OH
From my first contact with your office until post installation, it has been very professional, warm, knowledgeable, and courteous experience. Most of all, my basement is dry.
Sump Pump Installation in Xenia, OH
Outstanding service, Allen did an outstanding job and continued to give outstanding service after the install.
Sump Pump Installation in Marion, OH
Very pleased!
Basement Waterproofing in Grove City, OH
Has always been very prompt and courteous.
Basement Waterproofing in Columbus, OH
Everyone we met or talked to was great. Quick estimate, accurate, professional, personable, and did a great job!
Bowed Wall Repair in Columbus, OH
CMJ engineering said our basement wall needed support and recommended you. Ed Meyer made the bid, and explained what work you would do. Rob and his assistant did good work. I now have confidence in my basement foundation. You scheduled the work so that you could complete the work before I left town for vacation. Thanks!
Sump Pump Installation in Mansfield, OH
Always professional & courteous.
Basement Waterproofing in Lancaster, OH
Great Job! Our basement is dry for the first time in a long time!
Basement Waterproofing in Columbus, OH
Your crew were very polite. They kept me informed on what they were doing and if there was a problem.
Basement Waterproofing in Columbus, OH
The entire experience was pleasant, they arrived promptly and even finished ahead of time and just as they promised, there was no mess left behind. Everything was done in a professional manner. I would highly recommend to anyone needing basement service.
Basement Waterproofing in Groveport, OH
I have been cleaning & painting my wet wall for years. I finally got to the point that I wanted to call The Basement Doctor. Your crew did a nice job. The walls look great.
Basement Waterproofing in Marion, OH
All your employees were exceptional. We were very impressed with the finished product. If it would rain, we could give a better evaluation of the success. May thanks!
Basement Finishing in Columbus, OH
The crew was polite, professional, and proficient. They paid attention to detail and made sure any mess was cleaned up.
Bowed Wall Repair in Marysville, OH
Our crew was very hard-working and did an amazing job. Thank you! I love that there were no surprises or hidden costs.
Bowed Wall Repair in Pickerington, OH
Excellent work, super fast, on time, great quality, and very personable people – GREAT can do attitude.
Bowed Wall Repair in Columbus, OH
Wes and Rich were great to work with. They answered our questions and was patient with us throughout our experience.
Spray Foam Insulation in Columbus, OH
Every one on the team was very professional and personable, they up so well you would not even know they had been there. Excellent experience.
Mold Prevention and Mold Removal in Powell, OH
Both the salesperson and service crew were polite and professional.
Basement Waterproofing in Columbus, OH
Wonderful job, great crew, very professional work.
Basement Waterproofing in Hilliard, OH
Michael & his crew did a great job. He went above and beyond to make things right. Very satisfied with his service.
Sump Pump Installation in Columbus, OH
I was very pleased with the person I spoke to on the phone was understanding, nice, and helpful. Tech was there on time. I have recommended you to friends & family, and will continue to do so. Thanks for all you do!
Basement Waterproofing in Columbus, OH
Excellent! Our basement is dry now, and our house won’t fall down!
Bowed Wall Repair in Waverly, OH
Project Managers & Foreman were great to work with! Very accommodating & knowledgeable!
Electrical Repair in Delaware, OH
Thanks for timely and efficient service.
Foundation Repair in Circleville, OH
Crew arrived on time, worked steadily, cleaned up well, checked back to see how the project was going, checked with me and I asked about the cement drying and all questions answered well and in a timely manner. Pleased with all aspects of this project, thank you!
Basement Waterproofing in Delaware, OH
Your workers were very polite and completed the work, very good. Thank you for your services.
Mold Prevention and Mold Removal in Zanesville, OH
Very good. The features for healthy (air quality) when you have a child with asthma was helpful. Also the insulation should help with our heating / cooling costs. The staff was very knowledgeable, friendly, and efficient.
Basement Waterproofing in Springfield, OH
This the second time we used your company for waterproofing services.
Basement Waterproofing in Columbus, OH
The tech that took care of our water problem were very informative, and professional. Mike and Gary did a fine job.
Sump Pump Installation in Reynoldsburg, OH
Our family has used this company in the past and we are very pleased with the service! Very professional and always gets to our home and completes the job in a timely manner.
Foundation Repair in Columbus, OH
Project took 5 days to complete. I was kept up to date on progress. Work was done in a very professional manner. I would hire them again.
Foundation Repair in Gallipolis, OH
You did a the job quickly and the crew did a very good job.
Basement Waterproofing in Bellefontaine, OH
Wonderful job! Keep up the good work.
Sump Pump Installation in Columbus, OH
You are responsive when we call, you don’t try to use hard sell techniques. You deal with us honestly. Your employees are courteous and do good work.
Basement Waterproofing in Heath, OH
We liked the way the problem was taken care of.
Basement Waterproofing in Newark, OH
The thermal dry installation & drywall work was done by experts. They did a beautiful job and they were unobtrusive in my home. I felt I was in good hands with the contractor. He helped me figure out some issues with the basement and he was very nice, very polite, and pleasant.
Basement Waterproofing in Westerville, OH
Everyone was upfront and professional. The work was done efficiently, and clean-up was excellent!
Basement Waterproofing in Canal Winchester, OH
Keep up the good work! Thank you all very much.
Basement Waterproofing in Columbus, OH
I truly liked everyone who works here. They worked hard and worked smart. We got very good value for our money.
Basement Waterproofing in Bellefontaine, OH
The work was done as well, or better then, expected.
Basement Waterproofing in Jamestown, OH
I couldn’t fill this out until it started raining to see if it works properly – it does. The water is in my back yard instead of my basement. I am happy – my back says thanks.
Basement Waterproofing in Marysville, OH
Our salesperson was wonderful! He was knowledgeable and he informed us without pushing. The installation crew was very considerate. They kept our basement clean and neat while they worked and they were very courteous. Their is still a very slow leak where Bill (plumber) reattached the pressure tank to our existing plumbing. Shawn in service was very helpful. The windows look great, the wall is dry and our de-humidifier isn\’t picking up any moisture.
Basement Waterproofing in Galloway, OH
Both men were punctual and respectful of our surroundings. They answered all our questions without hesitation, letting us know they new the business. They left the area clean and neat – I did not need to follow up. Thanks, again, for a job well done!
Basement Waterproofing in Hilliard, OH
We appreciated the timely response and honesty from the initial crew that came to evaluate our basement. They were so helpful and kind that we decided to work with Basement Dr. for our job. We have been telling people how happy we are and suggesting that people call Basement Doctor first!
Sump Pump Maintenance in Pickerington, OH
On 8/5/13 Tim Brake and Brian did the annual maintenance on my sub-pump. My pump looks like new.
What a wonderful experience. They both worked very efficiently and clean. They checked the outside around the house, too. (You probably saw their report by now).
Tim is a great teacher. Great team-work.
They also did some extras, which I appreciated so much.
You sent me the “Best,” and I am looking forward to my next maintenance in two years.
Basement Waterproofing in Columbus, OH
Chris did a great job of helping work through the water intrusion in our basement storage unit. Thanks for your help Chris! Flag this review
Crawl Space Encapsulation in Granville, OH
We’ve had nothing but positive experiences with Basement Doctor. The previous owner of our house had them install a basement drainage system and it works fine. When we moved in, we had them put a vinyl lining over the dirt floor in the crawl space and they did a great job (they also went above and beyond: removing and disposing of a full water heater that the previous owner had just dumped in the crawlspace). They have also been very fair and honest, letting us know that we can wait on doing this or that, alerting us to coupon discounts that we didn’t know about, etc. We will continue to use them.
Basement Waterproofing in Hilliard, OH
I’m always pleased with the service I get from The Basement Doctor techs. We moved into a house with a complicated basement protection system (water guards, dual sumps with battery and power out backup, sani-dry dehumidifier, etc) The Basement Doctor comes out yearly to inspect and maintain our system. The techs always know exactly what they are doing, but I must say that Tim Brake went above and beyond! He explained everything he was doing and worked diligently to make sure that every system was working at top levels. He detected a problem (under warranty) and explained how and when it would get fixed.
The Basement Doctor techs always inform me of other services they provide (attic radiant barrier, glass block windows, doors, etc) and always leave me literature about those services, but I NEVER feel like they are pressuring me to buy those.
I appreciate their hard work and great business practices. I recommend them. They may be a bit more expensive than another company, but I believe it’s a matter of “you get what you pay for.” If you want great materials, knowledgable and hard working installers and techs, and great customer service, you’ll want to give them a call!
Basement Waterproofing in Centerburg, OH
Jesse and his hardworking crew did a complete basement waterproofing job for me. They were polite, professional and very respectful while they performed the work. They put down protective carpet to keep the mess to a minimum, and cleaned up when they were done. The job was on an 1100 square foot house (basement) that was built in 1952. They ran into some really strong footers, but worked through it and just a few days later, the basement already feels dryer than ever.
This crew is hard working and pleasant to be around. We have had the Basement Doctor work on another home and though it was a different crew, the experience was the same.
I highly recommend this crew and the Basement Doctor, and will use them again when I need one of their services.
Basement Waterproofing in Columbus, OH
I worked with Wes from The Basement Doctor and had a great experience. We had water in one corner of our basement (near the sump pump) and got a couple of estimates. The first company that came out suggested a $15,000 drainage system in which they ripped up the perimeter of our floor. The next day Wes came out and since the water had dried, he asked that we call him back when we had water again so that he could evaluate the source. About a week later we had a heavy rain and water in the basement again. We called him in the evening and he came out the very next day. I showed him the water and after activating our sump pump he showed me that we had a broken check valve. He told me to go to Home Depot and buy one for $15 and even taught me how to replace it. All in all he came to our home twice, solved our problem and did not charge us a dime. After having such a dishonest salesman come out the first time, I was so grateful for Wes’ help. I would recommend him to any friend or family member.
Bowed Wall Repair in Columbus, OH
I was faced with three bowing walls in my basement and did not know who to call for help. The Basement Doctor came highly recommended so I called them. They made me a priority and solved my basement problems. They were highly professional and I would recommend them to anyone experiencing the problems I did!
Basement Waterproofing in Columbus, OH
I worked with Wes from The Basement Doctor and had a great experience. We had water in one corner of our basement (near the sump pump) and got a couple of estimates. The first company that came out suggested a $15,000 drainage system in which they ripped up the perimeter of our floor. The next day Wes came out and since the water had dried, he asked that we call him back when we had water again so that he could evaluate the source. About a week later we had a heavy rain and water in the basement again. We called him in the evening and he came out the very next day. I showed him the water and after activating our sump pump he showed me that we had a broken check valve. He told me to go to Home Depot and buy one for $15 and even taught me how to replace it. All in all he came to our home twice, solved our problem and did not charge us a dime. After having such a dishonest salesman come out the first time, I was so grateful for Wes’ help. I would recommend him to any friend or family member.
Bowed Wall Repair in Columbus, OH
I was faced with three bowing walls in my basement and did not know who to call for help. The Basement Doctor came highly recommended so I called them. They made me a priority and solved my basement problems. They were highly professional and I would recommend them to anyone experiencing the problems I did!
Basement Waterproofing in Galena, OH
We had a terrific experience with The Basement Doctor and have been recommending them to everyone we know. It started with the initial appointment – our sales rep answered every question we had, explained what was going on in our basement, and made us feel like we were the most important customer. He never rushed or pressured us in any way. The staff who completed our basement repair were hard working, friendly professionals. The repair to our basement is amazing. No more wet basement for us! It looks, feels, and smells like a completely different space. We are extremely satisfied with The Basement Doctor!!
Basement Waterproofing in Reynoldsburg, OH
Couldn’t ask for a better group of people! Working with them was a pleasure and they went above and beyond expectations. Thank you!
Wall Crack Repair in Columbus, OH
The Basement Doctor lives up to their advertising and more. We got several estimates to correct our cracking basement walls. We had solutions suggested of carbon fiber and epoxy, static steel I-beams, and the Powerbeams from The Basement Doctor. Even though the TBD was a little more expensive we like their solution because it actually corrects the bow in the wall. Also, we chose them because of the lengths they went to to keep our house clean. Every staff person including the installation team were highly professional and took great care to make sure we had proper permits, our home was protected and the solution was engineered correctly. We were very impressed with how much pre-planning was done. On the day of the installation, one of the workers suffered a minor injury to his back. Ron Greenbaum himself AND the owner of the company came out to visit us and make sure we weren’t experiencing any problems due to this. We are very, very happy with the work that was done and how clean the the team left our home. I strongly recommend The Basement Doctor.
Basement Waterproofing in Pataskala, OH
Awesome team, always on time, when they said what they were going to do it was done. Very tidy and clean. Answered all my questions!!
Basement Waterproofing in Columbus, OH
Tim came in to do an annual inspection on the basement system, sump and back up. Everything was working fine but I appreciated his attention, pick-up on detail. I’ve had the basement system for several years now and have it inspected about each year. Each and every time I have been very satisfied with the level of service and how willing each service person was willing to answer my questions and point out possible improvements.
Basement Waterproofing in Columbus, OH
Wes Martin came to our house on a Saturday which in and of itself was great for us, because we work long hours throughout the week. Of course my fiancé and I thought we had a huge problem. When Wes arrived he was very informative telling us what the problem was and how it could be fixed. It was also relaxing to know that Wes has been this sort of business for 20 years. These guys aren’t about taking your money if they don’t have to. The consultation was free and come to find out it was a fix that we could do ourselves. We appreciate the honesty and integrity that Wes showed and I would definitely recommend them to friends. Thanks Wes!!
Mold Remediation in Pickerington, OH
I am so impressed by the work done and the courtesy of the employees of the Basement Doctor! From the quote and explanation by Wes Martin to the fine work done by John Raines, Valentine Rosales and Al Eger the whole job was done very professionally! To top it off the final tour by John and his explanation made for a very positive experience! I highly recommend this company. Their detail oriented explanation helped me make sense of the process. I am impressed by the way they did the job right without skipping any details. The staff was very respectful of us and our home.
Basement Waterproofing in Marion, OH
Tom, today I thought I would write to you about my experience with your company. Today I think people are all too quick to complain but this time I must give credit where credit is due! Mid September Basement Doctor did a full waterproofing job at my elderly mother’s house. I made all the arrangements took the quotes and picked the Basement Doctor after getting quotes from 3 companies. I liked your no nonsense pricing flatly determined by feet of digging required. Richard Pomales was Mom’s job Forman. The crew started on time and finished on time. She was pleased with final cleanup inspection. Basement was now dry and smelled much better. For a time all was well and the install functioned perfectly. Over a period of weeks we started having problems with a floor drain. When clothes washer would drain floor drain would backup. Not knowing where actual problem was I called a Roto Router company. The snake indicated a problem with one of the sump pits. Sometimes you never know the integrity of a company until you encounter a problem. Not know who in the Basement organization to call I phoned our job Foreman Richard Pomales. Right away Richard was at the house at 6pm. I knew the guy had already put in a full day on another job but here he was to tackle my problem. Richard broke up the concrete near the sump pit and located drain exit. It was clear sludge from the drain and lint from the washer had clogged the stones. Richard extended the pipe and retested drain. It is now proof that this install and system should perform should work for years to come. Mom and I are both grateful for Richards service! Thanks Again!
Basement Waterproofing in Reynoldsburg, OH
The crew that came to the house was polite and professional. I am very happy with the work performed! My basement has No Water just like they told me it would. Great waterproofing system Basement Doctor.
Basement Waterproofing in Groveport, OH
Thank you for demonstrating how the basement waterproofing product was going to be installed. I felt really comfortable with the entire process when the day came to get the sump pump installed. Our basement has been dry ever since.
Basement Waterproofing in Columbus, OH
We decided to go with The Basement Doctor for our wet basement repair job because of their outstanding reputation in our neighborhood. They fixed our neighbor’s leaky basement in a day and we knew they were really impressed – and so are we!
Basement Waterproofing in Orient, OH
The Basement Doctor has an amazing crew of basement waterproofers who really know what they are doing. Answered all my questions with ease and put in a new basement drain. Everything looks great and is working like it should.
Basement Waterproofing in Hilliard, OH
Thank you again for putting a stop to our basement seepage problem. We are so glad that it was such a simple fix and we never have to worry about basement moisture getting in again!
Basement Waterproofing in Columbus, OH
The Basement Doctor put in a waterproofing system underneath my business. They did a great job and the crew worked really well together, you could tell they were true professionals.
Basement Waterproofing in Sidney, OH
I saw these basement waterproofing guys at a trade show and decided to give them a call to fix my leaky basement. They showed up on time and did a phenomenal job.
Crawl Space Waterproofing in Fairborn, OH
My friend recommended this crawl space waterproofing company and they put in a vapor barrier and floor liner underneath my home. My home already smells so much better since I know there’s no more mold!
Foundation Repair in Powell, OH
We were extremely pleased with the foundation repair guys that came out to our home to fix our sinking foundation. They were really knowledgeable and explained the repair process to us.
Bowed Basement Walls in Westerville, OH
Thanks again for fixing our bowed basement walls with your wall anchors. Everything looks great and we are so glad we caught this problem early on before it got any worse!
Basement Waterproofing in Pickerington, OH
The Basement Doctor fixed our leaky basement by installing a drain, sump pump, and dehumidifier. We have to say – no leaks since!
Crawl Space Encapsulation in Reynoldsburg, OH
I really can’t thank you enough for fixing our wet crawl space and putting a stop to the mold problem that was making our home smell so musty. You did a great job and we will recommend you to our neighbors down the road.
Foundation Repair in Columbus, OH
Our sinking foundation is a problem no more thanks to the Basement Doctor! You did an awesome job and we were really impressed with your workers that came to our home to do the work.
Basement Waterproofing in Lancaster, OH
The sump pump looks great and is really quiet. You can barely tell it’s running, but it is since we don’t have basement flooding anymore!
Basement Waterproofing in Columbus, OH
These guys are the best basement waterproofing company to work with if you have moisture below your home. They really spruced up my basement and we are thinking about finishing it now to add on a home office.
Foundation Repair in Shelby, OH
Thank you so much Basement Doctor for fixing my leaning basement walls. I thought for sure they were going to collapse in, but you came to my rescue just in time!
Basement Waterproofing in Columbus, OH
Thank you for fixing our wet basement problem for good with your sump pump and special drain system. The area is dry, safe, and healthy now.
Basement Waterproofing in Reynoldsburg, OH
The Basement Doctor was able to put a stop to our basement moisture problem by installing a sump pump and battery backup sump under our home. Thanks again!
Basement Waterproofing in Galena, OH
These professionals came to our home on time and gave us an estimate for basement waterproofing work. We went with them because of their reputation and experience in the business. They did a great job.
Basement Waterproofing in Columbus, OH
Thank you so much for fixing our wet basement. Never again will it let moisture in during a heavy rainfall!
Basement Waterproofing in New Albany, OH
The new basement drain is working like a charm thanks to The Basement Doctor. They really know what they are doing and they will be able to fix any kind of basement leak you have.
Sinking Foundation Repair in Columbus, OH
We thought for sure we would need total foundation replacement for our sinking home, but the Basement Doctor was able to put in some piers that really did the trick and are lifting our home back up to where it should be.
Crawl Space Encapsulation in Hilliard, OH
The Basement Doctor installed a vapor barrier in our leaky crawl space and we have no more musty smell coming up from under our home. Thanks again for your hard work.
Bowed Basement Wall Repair in Athens, OH
Thanks so much for fixing our bowed basement wall! Now we can finally finish our basement and add on a home theater!
Basement Waterproofing in Columbus, OH
The Basement Doctor did a fantastic job fixing our basement seepage problem with their drains and sump pump. We had a heavy rain last week and no moisture got in to cause trouble!
Foundation Repair in Reynoldsburg, OH
We truly can’t thank you enough for restoring the structural integrity of our home. The foundation piers are working great with our sinking home and in time, we know our home will be level once again.
Foundation Repair in Granville, OH
The Basement Doctor has a team of experts who answered all our questions about foundation repair. They put in some wall anchors to fix our leaning wall and they are doing a good job.
Basement Waterproofing in Marion, OH
No more leaky basement thanks to The Basement Doctor!
Crawl Space Encapsulation in Canal Winchester, OH
Never again do I need to worry about having a wet crawl space. These guys encapsulated (sealed) the area off with a vapor barrier and everything looks so professionally-finished!
Basement Waterproofing in Columbus, OH
Wonderful technicians, very clean and polite. No more wet basement to deal with! I was very satisfied with your services.
Basement Waterproofing in Lancaster, OH
Your staff is very professional, and I appreciated them keeping me informed during the basement waterproofing process. There haven’t been any leaks since your guys installed the new sump pump with a battery backup. Thanks again for all your hard work. I would recommend you to friends and family, for sure.
Bowed Wall Repair in Dublin, OH
The team of Calvin, Valentino, and Elano were on time, courteous, respectful of our home and us. They went above and beyond the call to keep us informed of their work schedule. They did the work in a timely manner and left the basement cleaner than what they found. We would have them back again if we need more work in the basement.
Foundation Repair in Columbus, OH
Foreman: Dan Nott
Dan and his crew were AMAZING! They were professional, prompt, knowledgeable and very nice. They exceeded our expectations. The basement job was done perfectly and we had a lot of stuff that had to be done (beams put in, excavate a whole wall, etc.) After they were done they cleaned up more than just the space/area they worked on, they cleaned our whole basement for us and even fixed and checked up on things for us that were not even part of our contract. We are very happy with Dan and his crew and we would recommend his crew to any customer.
Basement Waterproofing in Columbus, OH
Dan Noff and Crew performed a waterproofing and basement wall repair bringing the area up to and better than original condition very substantially. The three men were well trained, experienced and equipped to perform the service easily. They worked very hard steady and finished the job ahead of schedule. I was especially impressed with how very quietly they worked: I did not hear any voices and other than the brief noise of the jack hammer which seemed to be muted, one would not be aware of their presence. I THINK THIS IS EXTRADORDINARY AND WORTHY OF SPECIAL NOTE IN AN OTHERWISE NOISY WORLD WHERE EMPLOYEES SEEM TO BE TALKING ENDLESSLY AND NOT ABOUT WORK. When the job was completed they cleaned up as they withdrew including washing down my newly finished asphalt driveway. They were well mannered and helpful. They do their vocation and company very proud. I commend them and recommend The Basement Doctor to anyone or firm who might benefit from their products and services without hesitation.
Foundation Repair in Dublin, OH
I’m Lisa Delp.
Today Calvin and his crew came to install Force Beams in my basement. They did a great job, kept the space as neat as possible during the work. When they finished all the trash was cleaned up and taken away. If not for the new beams I couldn’t tell they were here.
During the whole process they were very courteous and professional.
Basement Waterproofing in Columbus, OH
Awesome team, always on time, when they said what they were going to do it was done. Very tidy and clean. Answered all my questions!!
Foundation Repair in Westerville, OH
Don Nott was the foreman on our job. He was very professional and was able to give us excellent service on our sub-basement wall crack. The job was done quickly and efficiently.
Basement Waterproofing in Reynoldsburg, OH
Jesse and his hardworking crew did a complete basement waterproofing job for me. They were polite, professional and very respectful while they performed the work. They put down protective carpet to keep the mess to a minimum, and cleaned up when they were done. The job was on an 1100 square foot house (basement) that was built in 1952. They ran into some really strong footers, but worked through it and just a few days later, the basement already feels dryer than ever.
This crew is hard working and pleasant to be around. We have had the Basement Doctor work on another home and though it was a different crew, the experience was the same.
I highly recommend this crew and the Basement Doctor, and will use them again when I need one of their services.
Kindest regards, Randy Michel
Basement Waterproofing in Columbus, OH
Hands down the one and only choice for basement and foundation repairs. We had The Basement Doctor repair our basement and would definitely use them again. Great work and very professional company. No wonder they’ve been around for so long.
Basement Waterproofing in Columbus, OH
We had a terrific experience with The Basement Doctor and have been recommending them to everyone we know. It started with the initial appointment – our sales rep answered every question we had, explained what was going on in our basement, and made us feel like we were the most important customer. He never rushed or pressured us in any way. The staff who completed our basement repair were hard working, friendly professionals. The repair to our basement is amazing. No more wet basement for us! It looks, feels, and smells like a competely different space. We are extremely satisifed with The Basement Doctor!!
Foundation Repair in Marysville, OH
Foreman Mike J. and Calvin and Chris
Mike J, Calvin and Chris recently came out to Marysville, Ohio to re-enforce our leaning basement walls.
They did a fantastic job and were very polite and professional. They took the time to answer questions and cleaned up thoroughly afterwords. We would definitely recommend them to anyone in need of basement/foundation work or repair.
Basement Waterproofing in Dublin, OH
Wes Martin came to our house on a Saturday which in and of itself was great for us, because we work long hours throughout the week. Of course my fiancé and I thought we had a huge problem. When Wes arrived he was very informative telling us what the problem was and how it could be fixed. It was also relaxing to know that Wes has been this sort of business for 20 years. These guys aren’t about taking your money if they don’t have to. The consultation was free and come to find out it was a fix that we could do ourselves. We appreciate the honesty and integrity that Wes showed and I would definitely recommend them to friends. Thanks Wes!!
Crawl Space Encapsulation in Springfield, OH
Tim did a great job at diagnosing our situation. Very professional and kept us informed as to what was going to be done and when it was going to be done.
Basement Waterproofing in Springfield, OH
We had a great experience from the quote and discussions about the issues we faced to the execution of the repair and install of the system. Totally well run and carried out even the little extras like closing a hole that was opened due to a pipe being rerouted.
Basement Waterproofing in Springfield, OH
Tim came in to do an annual inspection on the basement system, sump and back up. Everything was working fine but I appreciated his attention, pick-up on detail. I’ve had the basement system for several years now and have it inspected about each year. Each and every time I have been very satisfied with the level of service and how willing each service person was willing to answer my questions and point out possible improvements.
Foundation Repair in Columbus, OH
John R. Raines and Crew work diligently to repair my structural damage. They were professional and immaculate in the clean up. I highly recommend them for any work you would need in repair of your home. Thanks Again 🙂
Community and Charitable Events in Columbus, OH
The Basement Doctor helps animals find Forever Homes! Ron Greenbaum aka “The Basement Doctor” has provided substantial support to the Capital Area Humane Society over the past year, sponsoring our weekly appearances on NBC4 which helped us adopt out over 2,300 animals in 2011! Ron is an important member of the Capital Area Humane Society family and is always looking for ways to help homeless and abused animals in our community, through participation in our events, donations of food to help feed our shelter animals, and spreading the word to “adopt, don’t shop” for your next pet. Thank you, Ron, from all of us!
Community and Charitable Events in Reynoldsburg, OH
Thank you Basement Doctor for sponsoring my daughter’s dance recital program. It helped defray some of the costs for the event!
Basement Finishing in Springfield, OH
Working with The Basement Doctor has always been a great experience all the way around. I have had 2 jobs done by them now. The later helped me sell my house. From financing to finishing this company conducted itself with the highest level of professionalism Ive seen in a contractor. Highly recommend.
Basement Waterproofing in Columbus, OH
Wes was great! We are a small standalone condo association with about 25 homes. A number of people have remarked that they have had water issues in their basements and we asked Wes to take a look. Wes and I walked the neighborhood and he pointed out why we might be having issues like downspouts and sump pumps not connected to the run off connectors; yards not pitched properly so water runs away from the house, etc. We then met with a homeowner and looked at his water issues, and discovered that the yard was not pitched properly so water was running towards his home versus away and he had insulation on the walls which contributed to a musty odor in the home. I was very impressed with the frankness and honesty of Wes and we will definitely call him if his simple solutions do not solve our issues!
Basement Waterproofing in Columbus, OH
Wesley Martin came to our house to provide an estimate and was so honest and straightforward about the work we did or didn’t need for our new home. I will definitely use him in the future if the need arises. Thanks, Wesley, for your honesty and integrity!
Bowed Wall Repair in Columbus, OH
We are very pleased with the repairs to our basement walls. We had steel beams installed and a corner water issue repaired. Calvin Sparks and his team were very professional and took great care in protecting our home during the repairs. From our initial meeting with Wes Martin explaining what needed to be corrected and the process to the work and follow up, we were very impressed. We would highly recommend The Basement Doctor.
Crawl Space Encapsulation in Columbus, OH
Hi Ryan. Your visit was so helpful and “fun”. We’ve decided already to get the crawlspace done because of your complete presentation. We appreciate your attention to detail more later. getting busy here.
Crawl Space Repair in Columbus, OH
Very satisfied with cleanliness and workmanship. Arrived on time. Project completed as quoted. Calvin was very courteous and informative.
Bowed Wall Repair in Columbus, OH
Your Project Manager, Curtis Cline, was very helpful explaining the methods used to reinforce our bowing basement wall. We were very impressed with his friendly courteous manner and lack of pressure to do more than required. Project Manager, Calvin Sparks, was equally friendly and courteous. He and his crew did a excellent job reinforcing the basement wall and replacing downspout drains.
Basement Waterproofing in S Zanesv, OH
It was nice to meet Ryan (not a pushy salesman:-) ) He was very informative, polite and gave us our options and price. We felt like we have known him forever. Thanks Ryan …. we are giving Basement Doc great consideration on this job.1 because of their waterproofing solutions.2 because of Ryans professional knowledge and attitude.
Attic Insulation in Columbus, OH
When the cold weather hit, it became quite clear that we would be living in extra sweaters and socks all season long thanks to bad insulation throughout my home. The draft coming from my fireplace was especially brutal. I saw on the web site that The Basement Doctor also did home energy exams and not just basement waterproofing. My project manager Ryan Bolin came to my home and did a complete inspection that was free of charge. After that exam, he provided a detailed plan of products and services that would help with my problems. Not only was Ryan extremely knowledgeable, professional, honest and friendly, he was also very accommodating to my budget. He helped my husband and I prioritize the items that needed to be done and what would do us the most good. There was no pressure at all, just straightforward information and suggestions. When it came time to install the eShield attic insulation and spray foam, I was lucky to have Jesse Hall as my foreman. Jesse and his team were very efficient, knowledgeable and respectful of my home and personal items. I don’t think there was one piece of furniture or area of carpet that was left unprotected. The entire installation took less than a day and I can’t wait to see difference this will make in my home. I highly recommend the entire Basement Doctor team, and really appreciate the hard work that both Jesse and his crew, and Ryan put into my project.
Basement Waterproofing in Columbus, OH
Our foreman was excellent! Provided great waterproofing services and very professional!
Basement Waterproofing in Ashville, OH
The foreman knew his job. All questions were answered and very professionally. We were pleasantly surprised that the basement waterproofing job was done in one day. They worked non-stop except for a lunch break. We have been bragging about the Basement Doctor ever since. We could use some extra business cards for your company. It would be our pleasure to pass them out. Thanks again.
Basement Waterproofing in Pataskala, OH
We have used your services several times and have been happy with the quality of service and your products. This time we had our wet basement fixed.
Crawl Space Repair in Marysville, OH
Everything was excellent with the crawl space repair – could not be better!
Foundation Repair in Columbus, OH
The work was very well done and Wes was very accommodating in setting everything up. We are very happy with the foundation repair service.
Basement Waterproofing in Dublin, OH
Thanks again for the fast and efficient work with the basement waterproofing job. Everything was finished on time and our house is much drier now!
Basement Waterproofing in Pickerington, OH
I called several companies to look at my leaky basement. I chose the Basement Doctor because of the knowledge, expertise, and care shown by Nathan when he came to assess my problems. He was very thorough and seemed to have checked every potential problem before coming up with the solution. The installation crew was just as impressive as Nathan was. They showed up on time and completed the job with minimal disruption to my family’s day. They even took the time to interact with my 3 small children (which they enjoyed very much). As a construction professional, I must say that I am very impressed with every single person that I interacted with from the Basement Doctor. And the best part is: NO MORE LEAKY BASEMENT!
Basement Repair in Frankfort, OH
The guys were very respectful and worked the whole time they were here. They finished the basement repair job on time. Very nice foreman. Kept us updated on what they were doing. Thank you!
Basement Waterproofing in Dublin, OH
The basement waterproofing crew was fantastic. Everyone showed up on time and they got the job finished fast.
Foundation Repair in Grove City, OH
Prompt service. Knowledgeable. Sales rep/installers were great with communication throughout the entire foundation repair process!
Foundation Repair in Grove City, OH
I thought I had a potential foundation issue with my home. So after getting some feedback I decided to call the basement doctors. Wes came out to my home and I showed him my concerns. He was able to identify my issues as simple joist creep rather than foundation issue. He was very honest and did not try to make it seem there were potential issues they could try to charge me for and I appreciate that. There aren’t a lot of honest businesses out there nowadays but the basement docs are one!
Foundation Repair in Powell, OH
We recently purchased a house in need of astronomical foundation repair that we were aware of going into the purchase. After having four engineers review the project and interviewing a few contractors we settled on The Basement Doctor. We could not be happier with our choice. The amount of work needed and the money it was going to take is not something that was an easy decision nor am I one to let just any contractor near my properties. They did much much higher quality of work than anticipated, were extremely informative and thorough throughout the process, and completed ahead of schedule. As a local Realtor and former contractor I will not hesitate to recommend them to friends and clients in the future. Thank so much to Wes, Rob and their team for getting our project taken care of so well!
Sump Pump Installation in Groveport, OH
Rich Pomales and his crew replaced my sump pump and installed new drainage. The crew arrived on time and were professional from start to finish. Although some of their work was done outdoors in a somewhat muddy yard, they left the area cleaner than it was when they started. The work indoors was equally immaculate. I am very pleased with the outcome. Thank you!
Basement Waterproofing in Bellefontaine, OH
We asked “The Basement Doctor” to solve our problem with water entering the basement of our 70 year old house.
We had “settlement problems”, as well as water percolating into the basement floor from below.
We have lived in this house for twenty years. We had “another company” come in to solve the problem in 1995 (it is now 2014).
I’m not trying to blame the “other company” for our continuing water problems over the last 15 years (technology has changed’,’,0,0), but…
“The Basement Doctor” SOLVED our problem. They brought a TEAM of PROFESSIONALS who really knew what they were doing. They worked hard…extremely hard! I lost count of the trips all of them made, up and down the basement stairs, carrying two buckets of material.
That was just the beginning. They dug up the old material, including plastic weep pipes that were not installed properly (how could the weep pipes drain to the sump, if they were bowed up hill at many points?).
The entire team, led by Calvin Sparks, did a great job! I can’t thank them enough for their efforts. The whole team went beyond my expectations!
It is very uncommon these days to find a Company/individual, that/who does what they say they will do.
This Company “The Basement Doctor” does what they say they will do…and beyond. They FINISH THE JOB!
Basement Repair in Columbus, OH
I am very pleased with the work performed by Jesse Hall and team. I am thrilled with the new windows and all of the finish work around them. These young men are truly professional in their work ethic. The walls which were cracked and terrible looking are now clean and relatively smooth and I thank you for that. My only thought, I wish I had more carefully covered some of the “stuff” than I did, I just did not realize that there would be so much dusty residue. However, the rest of my house did not seem to receive any of that dust.
Sump Pump Installation in Dublin, OH
Ed was the BEST. I have now moved and I need another sump pump and back-up and possibly waterproofing the crawl space.
Bowed Wall Repair in Grove City, OH
WE ARE VERY PLEASED SO FAR WITH WORK CALVIN AND VALENTINE DID. THEY WORKED DILIGENTLY AND WERE RESPECTFUL OF OUR PROPERTY. WE DO HOPE IN THE MONTHS AND YEARS TO COME WE WILL BE JUST AS SATISFIED. THANK YOU, lYNNETTE AND JERRY GERACE
Basement Waterproofing in Dublin, OH
Rich was the best. He called to say that our job was going to be on TV and he patiently waited while the job finished. Rich was so kind to help in any way that he could to make it easier on us. He found things as he went and helped out in many ways Thank you Rich.
Sump Pump Installation in Grove City, OH
I called the Basement Doctor to schedule an appointment for 4/17/2014 because I saw an advertisement for a sump pump which I needed badly. Ryan Bolin and his apprentice Aaron came out to my house and assessed the situation. My sump pump had stopped working and I had standing water in my basement as well. Ryan immediately called the office to see if one of the team members could install a new sump pump that day. well, it took less than an hour after Ryan’s phone call for Gary to come out and install my new Wayne sump pump. I thank Ryan and Aaron so much for their immediate action, expertise, and most of all the trustworthiness and dedication of helping people like me! God bless you both!
Sump Pump Installation in Westerville, OH
The situation was BAD! Water was gushing out of the sump pump discharge pipe outside and pooling around the basement wall. I called Basement Doctor and an appointment was set up for the next day. When Mike arrived, he quickly determined the problem and explained what needed to be done. The settling ground had pulled the receiving pipe away from the discharge pipe under the ground. He quickly repaired the situation. Mike was the perfect blend of professional and friendly, explanation and action. I am very grateful for the prompt response and perfect resolution.
Basement Waterproofing in Dublin, OH
Our basement had five leaks that have been patched over the years and never worked. I finally called the Basement Doctor and I’m extremely pleased with the work they did. Jesse and Donald repaired the leaks and the finished job looks absolutely perfect. What I liked about them the most is they took the time to do the job right. Hopefully, we won’t need any additional work on our house, but, if we do, I will be asking for Jesse to return to perform the work. Great guy. Thanks again !
Basement Windows in Lancaster, OH
Nate was very professional in his presentation, courteous, and knowledgeable about the product we were interested in. Although it is still under consideration on our part, we would welcome his assistance again if needed.
Crawl Space Encapsulation in Westerville, OH
Calvin Sparks and his team did an excellent job with our crawlspace project. They were courteous, kind, respectful and showed tremendous professionalism and expertise in their work. We are quite pleased with their performance and will definitely recommend their services to our friends. Finally we can use our crawl space for much needed storage. Hats off to Calvin and his team!
Foundation Repair in Galloway, OH
Calvin Sparks and his team did a wonderful job. Calvin was informative and the job was completed in less than half a day. After the install they cleaned up after themselves and vacuumed any dust that was created. I recommend the force beam system to people having foundation issues. Thanks again to Calvin and his team!
Foundation Piering in Dublin, OH
Every interaction with The Basement Doctor employees has been wonderful. Mike came out and did a thorough look through of our basement, letting us know that we needed to reinforce the walls before we could even think of finishing the space. Cheree (sorry if the spelling is incorrect) in the finance department was great to work with and went out of her way to help us out. Jesse and his team were very professional and efficient with the installation; they worked hard, cleaned everything up and were finished in two days. I’m looking forward to having them finish off the basement, hopefully sometime soon.
Basement Waterproofing in Marysville, OH
Very satisfied from start to finish with the basement waterproofing project. Wes was not pushy in my decision. Calvin’s crew worked very hard, seems like they never quit. Calvin promised me a Basement Doctor hat. I work with hundreds of people – free advertisement! Job well done! Thanks!
Basement Repair in Granville, OH
All of the men were very informative. The maintenance people were very nice and they cleaned up everything after the basement repair was finished. I would refer you guys to anyone.
Basement Waterproofing in Columbus, OH
The whole basement waterproofing job went well, start to finish. The installers were neat about their work. Kept me well informed of their progress.
Sump Pump Installation in Barberton, OH
Michael Jenkins responded to our request for a checkup prior to our house selling. A prospective buyer had commented that the basement was damp and smelled musty. Michael inspected inside and outside thoroughly, verified the sump pump was in good operating condition, and gave us a statement that the basement was not damp and in good condition. Our house sold and during the inspection, the inspector said the sump pump was not working–had burned out. We called Basement Doctor and asked to have Michael call us. He called that night and came out early today (Saturday) during the Memorial Tournament traffic and took the time to verify that the pump was working and showed us how the system operates. In this business environment when customer service is all but a forgotten word, Mr. Jenkins not only did his job in a professional manner but showed his dedication by returning immediately and assisting his customers solve their issues. We couldn’t be more pleased.
Basement Waterproofing in Columbus, OH
Nathan, the estimator came out and fully explained my options and what I should expect from the service. After reviewing other services, I chose The Basement Doctor, they seemed to be the most knowledgeable and offer the best solution for repairing my leaking basement. After signing the contract, a few days later, the “A Team” showed up. They were polite, clean and respectful of my environment, using plastic to cover my floors stairs and covering off the work area. The lead foremen, Calvin gave me another brief explanation of what I should expect and a general time frame of how long the work would take. When they were done they had cleaned up the area and showed me the completed work however, I didn’t appreciate just how well the work was done until today when it has been raining all day and my basement and belongings are 100% dry. Bravo Basement Doctors!! I would highly recommend them to others. Thank You
Basement Repair in Chillicothe, OH
We began searching contractors to come and give us an estimate on our basement repairs. Basement Doctor was one of them. Upon scheduling our estimate, they included a reference list and to my surprise there were many people I knew and also some that were good friends. I called quite a few of the people on the list and not one of them said a bad thing about the Basement Doctor. That impressed me so much I cancelled the other estimates and hired the Basement Doctor. The salesman Nathan presented the company well, and the work Foreman Rich Pomales and his crew did an exceptional job. Rich answered any questions I had and did a thorough job. They were punctual and cleaned their work up daily. I would recommend the Basement Doctor to anyone, and I will be using them again I am sure.
Basement Waterproofing in Columbus, OH
I had a wonderful experience with The Basement Doctor! We had a major water issue which cause me very high anxiety. Right from the start I was put at ease – even from the woman who scheduled my appointment with Mike Graening. Mike was very reassuring as was Rob Giffin and his team. I can’t say enough wonderful things about Rob. He was so kind, calming and helpful. He and his team were extremely respectful of me, my home and belongings. Excellent experience and I would definitely recommend them. Thanks so much!!
Waterproofing System & Wall Repair in Pickerington, OH
From the moment we met with Nate to discuss the issues, to the installation with Calvin, Micah and J.D., we felt we were well informed through every step of the process. The folks at The Basement Doctor are not only experts in what they do but they were also timely and respectful while in our home. We would highly recommend them to anyone looking for basement help.
Basement Finishing in Sycamore, OH
Ryan came over to look at our basement and give us an estimate. He was very helpful and honest. I hope we can get your company to do our basement. Thank you for your help Ryan!!! I have already told someone about your company.
Crawl Space Encapsulation in Circleville, OH
Black mold and a wet crawl space brought Ryan Bolin to my house to assess my situation. I had done a number of band-aid repairs in my crawl space for many years but the black mold was what prompted my call to The Basement Doctor. I wanted a permanent fix to ALL my crawl space issues and felt they were the company that could provide that solution. Calvin Sparks and his team did that. From start to finish, the professionalism, work ethic, and attention to detail of this team amazed me. Calvin’s knowledge, leadership, and expertise in this area was quite evident throughout the entire project. He and his team worked non-stop, were very respectful of my property, and cleaned up their work area each of the four days they were here. Calvin, Micah, and JD thank you for a job well done!! Sue Schiff Circleville, OH 43113
Basement Waterproofing in Columbus, OH
Everyone was very professional, and they always cleaned up after each day of being there! Jesse Hall always went above and beyond to make things go smoothly. He is a hard worker, and he installed a much needed drain on our patio! Thanks so much!
Basement Waterproofing in Columbus, OH
We had water coming into the basement for years and trouble with our sump pump. The Basement Doctor workers fixed all our issues and we are very pleased with the results!
Basement Waterproofing in Bellefontaine, OH
From the first call to having a home estimate was very quick. Installation was ahead of schedule. Workers very very personable and gave us daily updates on their progress with the basement waterproofing work.
Crawl Space Repair in Columbus, OH
We sought you out at the home show and talked with Mike that day who explained the crawl space repair, encapsulation, and waterproofing process to us. He seemed very knowledgeable about the products. We had another company come out and give us an estimate and we were very shocked since he told us we needed to re-do the entire basement. Then Mike came out and was so honest that doing the crawl space would solve our problems. We were so overjoyed with his opinion and honesty. We were sold on Basement Doctor!
Basement Renovation in Columbus, OH
In October we had Ryan, a manager from the Basement Doctor out to do an estimate on a moderate basement renovation. Ryan had some great ideas took the time to do a really detailed drawing and took our input into account for improvements. We were delighted with the design. The Foreman came over with Ryan to do a final walk-through when we were ready to begin the project in late November. We talked through the project and came up with more improvement and realized the importance of writing every single detail down on paper. We had some hiccups in the project when The Foreman and his crew didn’t see a few of Ryan’s ideas with us that make it onto paper. Even with some small hiccups in the project and several change orders, I saw the professionalism and eagerness to please in all of the basement Doctor crew. They did a good job of drawing on their expertise in the field and were able to come up with a design that we are pleased with. We were very hesitant to do this project at the start and we are so pleased with the results, I am not sure why we waited.
Foundation Repair in Columbus, OH
The person they sent really enhances their company. Jim was wonderful and he did an excellent job with the foundation repair inspection and estimate, and he was very professional. I really like that they tell you what you need now and what you may need later without scaring you.
Foundation Repair in Columbus, OH
Calvin and his crew did a great job, kept the space as neat as possible during the work. When they finished all the trash was cleaned up and taken away. If not for the new beams I couldn’t tell they were here. During the whole process they were very courteous and professional.
Bowed Wall Repair in Waverly, OH
I had two basement walls that were curving inward and cracked. they set beams along both walls to straighten them up and sprayed the walls to kill the mold. They were able to do the entire job in two days. They came back for a free checkup afterwards and resealed any settlement cracks and inspected what was done to make sure it was working.
Basement Waterproofing in Dublin, OH
We had a leak and they told us that it was outside rather than inside and gave us great advice on what to do next even though it was something they don’t do. I appreciate their honesty and professionalism.
Basement Waterproofing in Columbus, OH
I used The Basement Doctor to waterproof my basement. They had to dig a foot trench all around the outer wall of the basement, and then they put in the pipes for the water to drain into and a sump pump to pump the water outside of the house. They also put in steel beams to brace the wall that were bowing. They were very explanatory and explained all my options. The project manager, Nathan explained it from A to Z. Every single night they cleaned up and put everything away even if they were going to use it the next day. Even though I was not using the basement, every night I went in there it was all tidy and cleaned up. They were a little bit more expensive than other people were but it was well worth it because of their professionalism and I never felt uncomfortable with them. I met them every morning and let them in and they locked the door when they left in the afternoon. The work is amazing, the basement is completely dry and it looks better now. I am already saving so they can remodel the basement!
Sump Pump Installation in Westerville, OH
Took out old sump pump pit, dug it a little wider/deeper. replaced the pit, and added dual sump pump + battery backup. Dug a whole new pit on the other side of the basement.. and inserted a new pit & single sump pump with batter backup. Wow is all I can say. They were on time, very professional, and answered any question I had. They arrived at 8:30 and were there until 5:30. They ate lunch while they worked… This was a lot more manual of a job than I expected.
Mold Remediation in Columbus, OH
Cleaned mold and fixed and sealed leaks in basement corner.
Basement Waterproofing in Blacklick, OH
We were very impressed with Basement Doctor. Mike Jenkins was our waterproofing system installer and was an excellent professional. He was on time, friendly, courteous, and genuinely cared for his work and customer. He is an outstanding employee. Thank you.
Crawl Space Repair in Columbus, OH
It was a great experience overall with the crawl space repair project. No pressure.
Basement Waterproofing in Columbus, OH
Wes called about an hour before appointment time to ask us if it would be okay if he came early since he was running ahead of schedule, which worked great. I showed him moisture in corner of the basement. He told us that that digging around the foundation certainly wouldn’t be worth it since water wasn’t getting into the basement in any volume. He said if aesthetics were important to us (this is in a mechanical room) he could recommend a good paint but that otherwise it wasn’t worth doing anything about. He noticed a dehumidifier in our basement and said it was the exact kind he would recommend. Provided advice on optimal placement of the dehumidifier in the basement. Walked me around outside to advise on gutter drains. Knew I had a plumber coming to install a condensation drain, so suggested I talk to the plumber about testing the gutter drains. Offered up that their company could do it if the plumber couldn’t. He couldn’t have been more honest. I will definitely call them again if we ever need basement work done.
Basement Waterproofing in Columbus, OH
The cost played a factor in why we chose The Basement Doctor. We were impressed with the man who came and talked to us. He was more on top of his game and more sure with the other basement guys. He seemed to be more assured of himself than the other guys. The basement guys told us that we need to redo the entire basement and different other things. When that guy left we were just overwhelmed with how much the cost was. The Basement Doctor came in and said we don’t need to do that. He walked around the basement and he did not see why they were telling us to that. That was another big factor. The guys who came today to do it were very conscious of the neatness. We had snow on the ground still. I told them I had rugs down and they did not need to bring their own stuffs to cover us and the basement rugs were not very good but they insisted they need to do that. They were very courteous in and out. The price was fair with what we have got. The Basement Doctors seemed to have better quality in product.
Crawl Space Encapsulation in Pataskala, OH
I had read up on them and they are very popular in Central Ohio and they did an excellent job. They got in done in just a few hours. They also gave me a 25 year warranty against moisture and mold and anything. I fit would happen to get punctured at some time, I will call them and they’ll come out and they will fix anything that needs to be fixing. And the warranty is transferable to the next home owner. They also use excellent products.
Foundation Crack Repair in Powell, OH
We had a stress crack in our poured concrete foundation. Basement Doctor uses a system to route any leakage into the footer drains rather than pretending to fix the crack. The installer was personable, arrived on time, and finished in the time estimated. We have had no more leaking since the repair and we’ve had several big rains since it was done.
Foundation Repair in Dublin, OH
Everything turned out well, and we’re quite happy with the work. The scheduling was easy, they showed on time for the appointment, and they offered a warranty of the foundation repair work which we appreciated.
Basement Windows in New Carlisle, OH
They were hired to put in (2) Window Wells and Glass Block windows in basement.. We also had them put in downspouts with drainage going out into the yard with popups… Calvin (Foreman) and his crew (Micah and Valentine) were very good at the jobs assigned to them.. They moved plants and grass around while working on the downspouts…. And replaced them (most in the correct place)…. They were very considerate of our home and wore shoe covers while inside… No one tracked mud in the house… We are planning to have them out again next year to fix a few more areas that need to be fixed because of the grade and more drainage issues…
Foundation Repair in Dublin, OH
The Basement Doctor came to do an assessment of our basement (cracks in foundation). They were very professional. They were honest about what was wrong with our basement (which did not require further service from them) which we appreciated. Would definitely use them again!
Basement Waterproofing in Centerburg, OH
Follow-up from a 2013 waterproofing installation… still DRY! Recent rains and heavy flooding in Knox county did not come into the basement. We had water running over the street, fields flooding, water pooling, and more rain forecast, but the basement is still dry. This system works, and is amazingly quiet. Many thanks to Jesse and his crew at the Basement doctor. You guys rock! I happily and confidently refer friends, relatives and co-workers to this company. I am a very satisfied customer. Kind regards, Randy
Basement Waterproofing in Pickerington, OH
Your company returned our e-mail in a very timely manner and set an appointment promptly. All of your employees we met were neat, clean, polite, and well-knowledged in their field. We felt very much at ease with the people doing our basement waterproofing work.
Basement Waterproofing in Marysville, OH
Very impressed with the professional staff and the wet basement repair work! They were very polite and considerate – worked very hard to get the job completed ahead of schedule. Yes, I would hire you again in the future!
Basement Waterproofing in Lancaster, OH
Overall, you do a great job. Very conscientious. You have come back to correct problems. Thank you for helping us deal with our wet basement problem!
Crawl Space Encapsulation in Lancaster, OH
Everyone was very friendly and knowledgeable. Ryan and the crew showed up as scheduled. The work was completed on time. I did not have to worry about cleaning after the job. They left the area very clean. We are very happy with the work to seal our leaky crawl space. Thank you.
Basement Waterproofing in Columbus, OH
I was very impressed with the professional and confident attitude of the project manager and the crew. Their work was great when it came to fixing our leaky basement situation. Thank you!
Basement Waterproofing in Columbus, OH
Your team showed up to fix my leaky, damp & moldy basement in the last week of June. It was really big job. All crew were nice guys & worked hard Including their Foreman Rich Pomales. It was a lot of work. Mr. Pomales kept me in the loop on what was going on and why (because I would ask). He also worked with me on an item that was not noted in my contract. He did do an addendum to my contract to complete the last item in my job at a later date. I really appreciate that. I value the work your men do & the fact that Mr. Pomales took the time to make sure that I would get all that I expected to be done & thought was in my contract (electric wires attached to my new basement wall after removing the old wet drywall). The fact that he took the extra time to work with me on that is a big deal. It is not usual that many will go the extra mile to make sure a customer gets what they expected that by some reason or another was not noted to be done. I look forward to the last step of my job to be completed. Thanks Rich Pomales for being a top notch person as well as your team’s hard work. It is appreciated
Sump Pump Installation in Canal Winchester, OH
The foreman, Rich Pomales, and his crew did an excellent job. From dealing with the rock hard dirt, my many questions and me turning off the basement lights a couple times they did a great job. This is will be the first time I can say I’m looking for heavy rains….Thanks!
Basement Waterproofing in Columbus, OH
Calvin, Valentin and Micah were recently out to my home for drain tile installation. They did a remarkable job! It looked like they were never even there. They were very respectful to the property and we appreciate that. They were like basement ninjas.
Basement Waterproofing in Dublin, OH
Wes was great and explained the process well. Rob and the crew were amazing. They worked extremely hard and steady. Rob kept us up to date on the progress and fully explained any problems as they came up, and how they would be handled. We were extremely happy with the results.
Crawl Space Encapsulation in Lancaster, OH
Everyone was very friendly and knowledgeable. Ryan and the crew showed up as scheduled. The work was completed on time. I did not have to worry about cleaning after the job. They left the area very clean. We are very happy with the work to seal our crawl space. Thank you.
Sump Pump Installation in Marysville, OH
We were very happy with the installation of our sump pump and back up. It has given us peace of mind during the very rainy summer. Your employees were professional and friendly. We would recommend your services! Thanks!
Backup Generator in Westerville, OH
Ryan did a great job explaining the generator system to us. The installation from beginning to end was done in a very professional manner. Aaron did our work on the basement years ago and it was nice to have him back for the generator. Now we need a long power outage to test it!
Basement Waterproofing in Columbus, OH
I was very impressed with the professional and confident attitude of the project manager and the crew. Their work pleased me. They stayed and cleaned up when they were finished with the job. On the 24th, we received a lot of rain – almost 4″, and the street was flooded above the curb. I found my basement walls were dry and even the floors were dry! Thank you!
Sump Pump Installation in Canal Winchester, OH
The initial appointment for an estimate was prompt. Mr. Harmon was pleasant and answered all my questions, and was very helpful solving my problem with worries about power failures and the basement flooding when the electricity goes off. The sump pump system is working well so far. Thanks!
Basement Waterproofing in Sunbury, OH
All contacts were very professional. Good job of clean up after work was completed. Follow-up was prompt. Two issues were handled very quickly. Became very apparent you stand behind your work. I would use your company again. Very satisfied.
Basement Waterproofing in Powell, OH
Very pleased. Very informative and answered all my questions and they even cleaned up the area when they were finished with the repairs and installation work. They did all this while I was at work! Thank you.
Basement Finishing in Powell, OH
We had work done in our home on August 7, 2014. The work crew were professional in all aspects. They installed IBeams, Sump pump, and insulation. I would recommend this work crew again. Thank You!!
Basement Waterproofing in Columbus, OH
Both Ryan and the crew who worked on our basement are strong ambassadors for your waterproofing company. Your work was the last step in a major renovation of our home.
Basement Waterproofing in Westerville, OH
It was important having 3 consultations with Wes to learn who would do the best job and what processes would solve all our wet basement problems. During the explanations of the processes that would be used, we learned that our foundation walls would need to be made level, and we needed an outside wall treatment. The other important part of the process was the treatment of mold and coatings on the inside wall of the basement. The installation crew was outstanding and my wife and I could not be more pleased. Thanks.
Mold Remediation in Columbus, OH
The installation crew did a great job with everything. Rob was very helping with all phases of the project, recommending the epoxy on the moldy wall was the best thing we could have done.
Basement Waterproofing in Columbus, OH
Ryan did his job well and timely. Justin did his job timely. Thank you for waterproofing our wet basement and getting rid of the problem for good.
Basement Waterproofing in Morral, OH
The foreman was excellent! The waterproofing crew was very good, very competent, and treated our home as if it were their own mother’s place. Job well done!
Sump Pump Installation in Springfield, OH
I would like to give Brian Chambers a shout out for the job he did for us.He did our annual maintenance for our sump pump a couple weeks ago. He then came back today and installed a battery back up. He was right on time and did a very professional job. I will definitely ask for Brian when we have our annual maintenance done next year Thinks so much for your service Brian.
Basement Finishing in Lancaster, OH
I would like to commend two employees at Basement Doctor for their efforts that well exceeded their job. Christina, on the phone, and Phil the service technician. We were in the process of putting drywall up in the basement. Coincidentally, our first adjustment was due. I did not inform the contractor of the process and he boxed in the parts the technician needed to access. Because of the quick response of Christina and Phil, the contractor was able to expose the necessary parts and continue his work. It is a rare experience to be treated so professionally and compassionately. Especially, since this was a free adjustment. My thanks to both of these employees. You have a loyal customer.
Basement Waterproofing in Westerville, OH
A very special thanks to Mike Jenkins, service manager. We experienced recurrent flooding in our basement this spring. On multiple occasions, and at times, during active flooding, we called on Mike for assistance. He gave us his cell number and encouraged us to call him anytime, and without hesitation. We did, and he always responded promptly, and with confidence and kindness. When his presence was required, he consistently made every effort to be there for us. Our basement, thanks to Mike, remained dry, and continues to be dry after a basement system was installed. We are so very appreciative to Mike and the incredible service he provided for us. Thanks again Mike!! Steve and Molly
Basement Waterproofing in Canal Winchester, OH
I would like to say your team of Calvin, Mica, and Ken were very professional, did the work on schedule, and did a great job of cleaning up. Calvin took the time to explain the work with me and if I had any questions in the future to contact him anytime. I would not hesitate to have this crew back to my home for any future problems. The only snafu was the electrician was suppose to come back to reattach some of the wiring that had to be moved but I was able to complete that on my own.
Basement Waterproofing in Columbus, OH
We are a repeat customer, and your company has done quite a bit of work on my wet basement. I have been pleased with all of it! Thanks again! Project Manager: Brian Chambers Foreman: Gary Leckrone
Basement Waterproofing in Columbus, OH
I am very satisfied so far with my dry utility room. Thank you for taking a look at my leaky basement problem and getting it taken care of fast. Project Manager: Wesley Martin
Basement Waterproofing in Johnstown, OH
Good workers. Very thorough job with the basement inspection and waterproofing work. I have already recommended you to a friend! Project Manager: Wesley Martin Foreman: Rich Pomales
Basement Waterproofing in Minford, OH
The communication from the beginning estimate through the execution of the project was outstanding. The guys were very helpful and responsible. They gave explanations as needed. The foremen and his crew were above and beyond when it came to respect and courtesy. They did quality work on our home. We were very impressed with your waterproofing company. Kudos to you and your entire staff working on our basement. Project Manager: Curtis Cline Foreman: Justin Parks
Basement Finishing in Columbus, OH
Everyone who came to my house for the basement repair work was very professional. We are satisfied so far. Project Manager: Ryan Bolin Foreman: Calvin Sparks
Basement Waterproofing in Columbus, OH
I had a very good experience with your waterproofing company. John and the crew were very professional and hard-working. Project Manager: Curtis Cline Foreman: John Raines
Basement Waterproofing in Galloway, OH
Everyone was very friendly and answered all my questions about waterproofing my basement. I was very satisfied with the entire project. Project Manager: Curtis Cline Foreman: Robert Giffin
Basement Waterproofing in Blacklick, OH
Both Ryan and Rob went out of their way to make this experience as positive as could be expected. Ryan worked with my schedule to get the job started ASAP. Rob and his crew worked hard and got the waterproofing job done a bit early. Project Manager: Ryan Bolin Foreman: Robert Giffin
Basement Waterproofing in Johnstown, OH
I was very pleased with the basement waterproofing service and also with Jesse. Thank you. Project Manager: Wesley Martin Foreman: Jesse Hall
Basement Waterproofing in Pataskala, OH
Your employee was very efficient and king to speak to. He did job very well. I will always call this company first for any wet basement problems. Project Manager: Daniel Nott Foreman: Daniel Nott
Foundation Repair in Blacklick, OH
Job well done with the foundation repair. On time, informative, clean. Project Manager: Wesley Martin Foreman: Justin Parks
Basement Waterproofing in New Albany, OH
Meyer and Pomales are first rate guys! Great waterproofing work. Project Manager: George Meyer III Foreman: Rich Pomales
Basement Waterproofing in Powell, OH
From the initial visit to the end of the waterproofing project, everything was said and done in a professional manner. Everyone was friendly, too. Thanks! Project Manager: Wesley Martin Foreman: Rich Pomales
Basement Waterproofing in Columbus, OH
Hard-working and friendly staff. Completed wet basement repair job in a timely manner and answered all of my questions. Even cleaned up after the job was finished. Project Manager: Wesley Martin Foreman: Rich Pomales
Basement Waterproofing in Grove City, OH
Rob Giffin and his crew did a great job for us. Communication was excellent as was the quality of their work. They cleaned up everyday and they were all courteous and respectful of us and our home and belongings. While the job ended up being more involved then we anticipated, Rob and his crew certainly helped make it more tolerable.
Basement Water Problems in Groveport, OH
Nobody wants to spend money on basement water problems, but when there is a problem, you want a good job, good for your peace of mind, and you want respectful workers that clean up their messes. Thank you. Your company did all this for me! Project Manager: George Meyer III Foreman: Calvin Sparks
Basement Waterproofing in Minford, OH
Very satisfied with the basement waterproofing job. Very professional. Project Manager: Curtis Cline Foreman: Justin Parks
Basement Waterproofing in Columbus, OH
Everyone I worked with was courteous, responsive, and professional. The basement waterproofing crew was very careful and respectful of my house. The all worked very hard and did a great job! Project Manager: George Meyer III Foreman: Calvin Sparks
Mold Remediation in Lewis Center, OH
Very we’ll done. Through and efficient. Very kind.
Basement Finishing in Hilliard, OH
thanks for being clean and efficient
Foundation Repair in Ostrander, OH
Great job and done quick. Nice clean up too.
Basement Waterproofing in Columbus, OH
The overall basement waterproofing service provided was consistent with expectations and the process as described by your representatives. Project Manager: Nathan Reed Foreman: Calvin Sparks
Basement Waterproofing in Canal Winchester, OH
Everything was completed on time. The basement waterproofing system install crew was very professional. Thanks again. Project manager: Curtis Cline Foreman: Calvin Sparks
Basement Waterproofing in Columbus, OH
I chose you guys for basement waterproofing in my home because of your great reputation in my neighborhood. I would rate my overall experience very high, and the project manager explained everything to me that would happen during the job. Thanks again! Project Manager: Ryan Bolin Foreman: Robert Griffin
Basement Waterproofing in Columbus, OH
The best experience! The whole basement waterproofing job was done in one day. They put up plastic to keep down on any dust. Very nice job. The basement is now dry. This was a quality job with quality people. Project Manager: Clay Whipple Foreman: John Raines
Foundation Repair in Circleville, OH
All questions were answered, and the foundation repair job was done timely and professionally. I am very pleased with the finished job. Thanks! Project Manager: George Meyer III Foreman: Justin Parks
Foundation Repair in Columbus, OH
The foundation repair job was done in a timely and professional manner. Thank you. Project Manager: James Boeshart Foreman: Jesse Hall
Basement Waterproofing in Grove City, OH
Overall, we are very happy with the basement waterproofing work done in our home. We think you did a great job. Project Manager: George Meyer III Foreman: Justin Parks
Sump Pump Installation in Grove City, OH
I could not have asked for better service from the sump pump installation crew. You went above and beyond. Project Manager: Christina Eddy Foreman: Phillip Eddy
Basement Waterproofing in Columbus, OH
I just wanted to say thank you for a job well done with my basement waterproofing project. Everyone showed up on time, and got the work done fast and professionally. Project Manager: Curtis Cline Foreman: Calvin Sparks
Basement Repair in Chillicothe, OH
Curtis, Rich, and his basement repair crew were very professional. They did a great job. Our home feels warmer, dryer, and cleaner. Thanks again. Project Manager: Curtis Cline Foreman: Rich Pomales
Basement Waterproofing in Marysville, OH
Super basement waterproofing job. Professional and courteous installers. Project Manager: Nathan Reed Foreman: Curtis Cline
Basement Waterproofing in Canal Winchester, OH
These guys did a great job waterproofing my basement. I had no idea the cove joint was leaking until they came in and diagnosed the problem. Project manager: Nathan Reed Foreman: Calvin Sparks
Foundation Repair in Mount Vernon, OH
Glenn explained the settlement problem and gave me an estimate for completion. I was very impressed with the young man completing the job. I would be glad to refer anyone to your foundation repair services. Project manager: Glenn Burtis Foreman: Jesse Hall
Basement Waterproofing in Dublin, OH
These basement waterproofing guys provide a great value for your money. Project manager: Wesley Martin Foreman: Jesse Hall
Basement Waterproofing in Westerville, OH
The waterproofing crew performed the wet basement repair work per schedule and professionally. Thanks. Project manager: Nathan Reed Foreman: John Raines
Wall Repair and Reinforcement in New Albany, OH
Nobody wants to have to repair basement walls. The team at Basement Doctor exceeded my expectations. They were professional, effecient, protected the other ares of the basement form the dust, etc. Justin Park’s team was great. The work was done 3 months ago and and so far so good. The work was done under a warranty through MI Homes, and they also exceeded my expectations, worked directly with the Basement Doctor, I was skeptical that it was too easy; no arguments, negotiations, no attempts to get out of repairing. Thanks to both,
Foundation Repair in Johnstown, OH
I called them after another foundation repair company tried to coerce me into a $20,000, repair. I called them for a free estimate/inspection. Wes from the Basement Doctor came out to visit me, was very polite and professional, and confirmed that I did not need any work done at all. It’s not often in this day and age where a company who is in business to sell you a service tells you that you don’t need their service. I appreciate this honesty and give them two thumbs up. If I ever do need work done, I will call them again.
Basement Waterproofing in Reynoldsburg, OH
The Basement Doctor crew installed 10 steel 4in I beams to prevent one of the concrete block walls in the basement from deflecting inward. Caulking was used to fill in the step cracks in the mortar joints of that wall. Also, as part of this repair project, a 4in wide expansion joint was cut across the concrete driveway to relieve pressure from driveway against the garage floor. The crew arrived at the scheduled time and began work right away. They were able to bring the material into basement through a basement window, so there was minimal moving by the crew through the house to the basement. They worked quickly and afterwards, cleaned up all of the debris that they made in the basement. All of the work was completed within one workday.
Mold Remediation in Columbus, OH
They sprayed for the mold in my basement and then used a negative air/suction machine to keep the dust down. They also grounded the front part of my cement block in my basement. They also painted over all of the cement wall on the inside parameter of the house. They told me the color it would be ahead of time. They did warn me that they wouldn’t let anyone in the house, and that there could be fumes and sounds from the work so I could alert me neighbors. They did a really good job. Everyone was very polite and business like. They seemed to be very clean. They were able to work around my things and were very careful.
Basement Waterproofing in Columbus, OH
Wes from the Basement Doctor visited my home and let me know that our water problem was a plumbing problem. He helped diagnose the problem at no cost to me. I’ll definitely use the Basement Doctor in the future.
Basement Waterproofing in Frankfort, OH
They fixed the foundation in our basement and coated our crawl space. They did what they said they would do in the amount of time they said they would do it in. The service was very good and I would recommend this company to anyone.
Basement Waterproofing in Pataskala, OH
The basement waterproofing job was easily done. They were very prompt and did the job that same day. They were easy to work with.
Basement Waterproofing in Hilliard, OH
Basement Doctor promptly came to my house to diagnose a problem and provide some guidance for a wet basement problem. Wes showed up on time and was very polite. He quickly diagnosed the problem at no cost. Wes informed me that my problem could be more cost effectively fixed with replacing my gutters. He let me know that he would love to help me and that is his number one priority so providing basement work for an issue that gutters will fix is my best bet. He even provided a referral for another honest provide to assess my gutters.
Foundation Repair in Columbus, OH
Big leak at foundation in high side of grade. Took out concrete in that corner and six feet along floor. Installed sump pump and water removal system. Now all floors are dry. We have a new furnace in that area and they worked around it. No problems now all is dry and systems works great.
Basement Waterproofing in New Albany, OH
Inspected my basement for leakage. Basement doctor came to my house and found the issue was with the downspouts. They advised me to add/ replace gutter extensions onto the downspouts and that would fix the problem. Total cost of doing that was about $10.00 and 20 minutes of time on my part. Basement doctor talked me out of doing anything else. Their solution worked; I appreciate their honestly and not taking advantage of the situation to up-sell me on work I didn’t need.
Basement Waterproofing in Galena, OH
Waterproofed and reinforced our basement walls. Also added a new sump pump.
Basement Waterproofing in Westerville, OH
The Basement Doctor installed a waterproofing system (including removal, disposal, and replacement of concrete floor), a new sump pump system, I beams along wall to correct bowing, epoxy to walls to keep water out of basement and block glass windows. They were excellent! All work was completed within the three day timeline. Everyone involved was exceptionally neat and took great care to keep the basement neat and clean. All that were involved with the work took care when leaving the house and yard to insure that our four dogs were in the yard, and were wonderful to the people and pets while working. We are very impressed with the professionalism and concern for our home, and our pets safety. It was a wonderful experience, and well worth the price especially with the lifetime guarantee.
Basement Waterproofing in New Albany, OH
We were experiencing a wet spot in the carpet in the middle of our basement floor. Nathan from the Basement Doctor came out and identified the problem as a loose cooper pipe in the sump pump closet and a loose fitting on the sump pump discharge. He did a very thorough evaluation and suggested we could fix our problem by calling a plumber directly. I really appreciated his honesty and his desire to save us money.
Sump Pump Installation in Columbus, OH
The Basement Doctor reconfigured the sump pump, the float wasn’t properly set. He was very knowledgeable and very helpful.
Foundation Repair in Columbus, OH
While performing other work in my home a member of the BD crew noticed that the foundation wall had a crack running the length of one of the walls just below the soil line. A level placed against the wall showed the wall to be bowed in approximately 1/2 – 3/4″ over 4″ at the crack location. A force beam system was recommended to straighten the wall and provide support to prevent additional movement. Seventeen force beams were installed along two walls. Two water pipes required rerouting to allow installation of braces along one of the walls. The crew arrived at 8:00 am and was finished by early afternoon. The walls were brought back to within 1/4″ over 4″ after the initial installation. However, the BD force beam system incorporates a torque screw that is adjusted initially to 40 ft-lb and retightened after 6 mo – 1 yr to gain additional straightening. The work was completed on the date specified and the crew and project manager completed the repairs in a professional and timely manner.
Basement Waterproofing in Columbus, OH
Wes from Basement Doctors came out to my house for a free consultation today. He was extremely helpful and friendly and I was very impressed with his honesty. He gave a lot of advice for how to stop water leaking from the inside as opposed to wasting thousands of dollars on drying out a basement that is over 100 years old. I would definitely recommend their services!
Basement Waterproofing in Hilliard, OH
Project manager: Ryan Bolin
Foreman: John Raines
Ryan and John were great to work with. I was concerned about a musty smelling basement. They did a great job with the waterproofing and the smell is finally gone!
Basement Waterproofing in Columbus, OH
Project manager: Nathan Reed
Foreman: Rich Pomales
Nathan did an excellent job of explaining options and dividing work to be done in 2 projects to meet our requirements. Rich and the team did a quality and professional waterproofing job.
Basement Waterproofing in Columbus, OH
Project manager: Brent Martin
Foreman: Brent Martin
Very polite, very professional and pleasant waterproofing crew.
Basement Waterproofing in Springfield, OH
Project manager: Curtis Cline
Foreman: John Raines
I was very pleased with the waterproofing work done in my home!
Basement Waterproofing in Galena, OH
Project manager: James Boeshart
Foreman: Michael Jenkins
I appreciate the attitude, work ethic, and the waterproofing job that Mike Jenkins did. Thank you.
Basement Waterproofing in Thornville, OH
Project manager: Curtis Cline
Foreman: Calvin Sparks
From the start to the finish, the waterproofing work was on time and done in a professional manner. The site was left in a clean and neat condition.
Basement Waterproofing in Columbus, OH
Project manager: Ryan Bolin
Foreman: Justin Parks
Very professional and very efficient! Very happy that I called them. Basement is completely dry even after all this rain.
Foundation Repair in Lithopolis, OH
Michael was so understanding and professional dealing with my situation and me. If more companies had employees like Michael our/my life would be more convenient. Michael is definitely a valued individual, both professionally and personally.
Foundation Repair in Grove City, OH
The job was done very quickly and cleanly. The workers were friendly and did a great job on representing the company. The basement piers were done very, very well.
Sump Pump Installation in Heath, OH
We are pleased all around.
Attic Insulation in Delaware, OH
Great job! Very happy with the project.
Crawl Space Encapsulation in Powell, OH
We have dealt with the Basement Doctor for many years and we never have been disappointed. This latest job sealed the crawlspace which re-enabled the Radon System. Breathing is much easier! Wes is the best! This was our first meeting with Justin and he ranks high, too. Excellent work!
Basement Renovation in Columbus, OH
The whole experience was very good. Great communication from all. We love our new family room! I came home the day they finished to find the furniture all arranged and the room cleaned up! Johnny and Rich were great! L-O-V-E-D IT!!
Basement Waterproofing in Columbus, OH
Having been a construction manager, I followed the project very closely. Work was done swiftly. The only problem was the need to call Nathan to get the sink and water catcher put back. The plumber came back straight away and set the items in the correct place.
Overall – very pleased with the installation.
Basement Waterproofing in New Albany, OH
5 Calvin and the crew were extremely respectful of my family and home. They worked hard and steady to get the job done efficiently. Calvin kept us up to date on the progress and patiently addressed our questions and concerns.
Basement Waterproofing in Pataskala, OH
Very courteous, efficient, and comprehensive service and personnel.
Basement Waterproofing in Dublin, OH
We’ve been in our home almost 20 years. Sometimes after a very heavy rain we’ll have water drip from basement rafter. Over the years have had several roofers; new flashing; re-configured gutters; new downspouts; etc.
Since the water drip was not a constant, it was hard to determine the fix. Anyway, your guy, after 5 mins found the problem (obvious) and neatly fixed it! It’s been the rainiest summer and NO DRIP!
Sump Pump Installation in Columbus, OH
We are very happy with the work you did. The crew were very good and worked hard. All of our questions were answered. It’s nice to know that workmanship that you showed is still out there.
Foundation Repair in Columbus, OH
Customer service was excellent. No pressure. Explained options. Recommendation was not the most intrusive, costly option.
Crawl Space Encapsulation in Columbus, OH
Curtis Cline was very knowledgeable about what my basement needed as was the installation crew, they were fast efficient and did a wonderful job and cleaned up everything when done. I will recommend your company as the Best in town!!
Crawl Space Encapsulation in Columbus, OH
The installer did a great job. I had some dampness concerns. Nathan was super knowledgeable. He came and addressed the issues.
Basement Waterproofing in Columbus, OH
Very timely thorough inspection, various options discussed, warranty was explained. I felt very confident. The repairs were needed & the work was done quickly & professionally. I am so pleased with the work done & our basement is great – thank you.
Basement Waterproofing in Lancaster, OH
Very prompt and efficient. Stayed with it and got the job done on time.
Foundation Repair in Columbus, OH
Great job.
Basement Crack Repair in Westerville, OH
Great overall service, when purchasing the floor. However, I think more detailed pictures will be needed in the future. There are some streaks that were not shown in the examples/samples before work was completed. Nathan Reed was Exceptional!
Basement Waterproofing in Lancaster, OH
Mike + his crew were great! Hard workers, enjoyed having them, very professional.
Basement Waterproofing in Centerburg, OH
I was very pleased with the work done. Mr. Martin did everything he stated he would do. The crew was professional and they cleaned up the basement really well. Thank you.
Foundation Repair in Columbus, OH
Excellent – Since Nov 2005 when Basement Doctor fixed wall problem in the basement – I have never been disappointed with their service. Just recently Brian corrected a dehumidification problem the day after I called the company. Great customer service!!
Crawl Space Encapsulation in Grove City, OH
Very satisfied.
Basement Finishing in Columbus, OH
Installation crew was excellent, careful, courteous. They did a great job.
Basement Waterproofing in Pleasantville, OH
Very impressed with your Company and your People. Mike and his crew represent your Co. well. Quality work and they are fun.
Foundation Repair in Columbus, OH
Everything was great. We needed them to come back because some of the caulk failed and it was done promptly and fixed the right way.
Gary|Wes were good ambassadors of your company!
Foundation Repair in Westerville, OH
The crew foreman – Justin Parks is outstanding.
Foundation Repair in Columbus, OH
Process was timely. My complaint was the clean up & scratches on the basement floor & some of the paint came off the floor.
Basement Waterproofing in Columbus, OH
Great job.
Basement Finishing in Columbus, OH
Wes was an excellent ambassador for the company. He and Justin (and his crew) were professional and courteous.
Special props to Justin and the crew. The best!
Basement Waterproofing in Pickerington, OH
It was a pleasure to work with Ryan. He was very helpful in helping to decide and explaining things. Steven Holmes and the crew that did the work was great.
Foundation Repair in Marion, OH
My only complaint since I am 80 years old the crew could have moved everything back to the wall.
Jarrod McDonald was nice enough to move everything to the enter of the basement. The plumber did not take the rod out of the water heater so now my hot water stinks.
Basement Finishing in Powell, OH
Overall a great job. You can tell there is a focus on quality & customer service. Keep up the good work. I wouldn’t hesitate to call again for future needs. Thanks.
Basement Waterproofing in Lancaster, OH
All completed in a timely manner. No pressure and very courteous project manager & deliver/installing person.
Basement Waterproofing in Reynoldsburg, OH
Everything was done professionally and on time. The installation crew manager was very informative and efficient.
The salesman was pleasant and not pushy.
Foundation Repair in Westerville, OH
Everything went as promised relevant to times for estimate and stating job.
Would have liked a better briefing on the need to have bolts turned at a later time.
Basement Finishing in North Lewisburg, OH
Just a great job.
Basement Waterproofing iBasement Waterproofing in Columbus, OHn Dublin, OH
Very satisfied. Last installation was moved up from previous installation date on basement wall – Very accommodating – Basement wall was bowed more and I called and they moved up installation by 3 weeks.
Basement Waterproofing in Columbus, OH
I’m very pleased – The yucky smell is gone and no more water trailing through the basement! Thank you!
Let it rain – Let it rain – Let it rain!
Foundation Repair in Westerville, OH
Everything went as promised relevant to times for estimate and stating job.
Would have liked a better briefing on the need to have bolts turned at a later time.
Basement Waterproofing in Columbus, OH
Ryan and the crew were excellent. Thank You!
Foundation Repair in Sugar Grove, OH
All done as estimated & scheduled. All employees friendly and courteous. No debris left behind.
Foundation Repair in Westerville, OH
All contact and work were done in a timely, efficient manner.
WhiteCap, Anabec, Spray Foam Insulation, NoWater Waterproofing in Columbus, OH
We have only the highest regard for Ed Meyer and The Basement Doctor! Justin Parks is the best. We are very pleased.
Sump Pump Installation in Blacklick, OH
Fantastic, all the way through. We were very pleased with the level of service and quality of work.
Basement Waterproofing, Basement Doctor Plus Epoxy, Force Bracket in Columbus, OH
The overall experience of dealing with The Basement Doctor company was completely to our satisfaction.
Basement Waterproofing in Columbus, OH
Our experience with Nathan was very professional and knowledgeable. Very satisfied.
Basement Waterproofing in Westerville, OH
It was an excellent experience from start to finish.
Basement Waterproofing in Columbus, OH
Very Polite and professional. They did an excellent job overall.
Basement Finishing in Columbus, OH
The project manager was very knowledgeable and acted professional. The crew seemed efficient and were all well mannered.
Crawl Space Encapsulation in Hilliard, OH
We are extremely pleased with every interaction with your company and love our newly sealed crawlspace and insulation.
Foundation Repair in Grove City, OH
The crew was very punctual and professional. The cleanup was perfect!!!
Basement Waterproofing in Grove City, OH
I was more than impressed with The Basement Doctor. From the first phone call to the first meeting with Ryan and the day of the installation, everything was top notch. I was very happy and pleased with deciding to use The Basement Doctor.
Foundation Repair in Pataskala, OH
I first met Tom at your offices on RT 40. He set up the contact with Ryan Bolin soon after. Ryan stopped by the house for an investigation into my needs. I was given the information including cost and repair start and finish Dates. Justin Parks was Fantastic in all aspects and I thank him.
Foundation Repair in Columbus, OH
I was pleased and happy with the whole process.
Waterproofing, Downspout, and Window Well Installation in Columbus, OH
Excellent work and customer service! Very professional!
Waterproofing and No Water Crack Repair in Chillicothe, OH
Took exactly 5 days for completion. Robert and his crew were very professional and friendly. Robert explained everything they did and showed me how the sump pumps and dehumidifiers work. All is great, dry basement as promised!
Downspout Installation in Pataskala, OH
The crew was wonderful! They had to dig up our yard but they removed the grass carefully and laid it over once done. I can’t even tell where our yard was dug up. Our downspout drain is working wonderfully! The foreman Michael Jenkins took time to explain every step!
Waterproofing in Hilliard, OH
Wonderful! Everything went smoothly!
Glass Block Window Installation in Plain City, OH
Very professional and cleaned up well. The team was very kind to the children in the house. I’m very happy with the whole process from quote to finished product!
Crawl Space Encapsulation in Westerville, OH
We have used you a number of times in the past and as usual, your crew did an excellent job!
Waterproofing in Delaware, OH
Ryan solved our issue at a great price and did not try to over sale us. It what just what we needed!
Sump Pump Installation in Reynoldsburg, OH
Karl assessed the problem almost immediately, and provided a solution the same day. I would definitely recommend The Basement Doctor.
Waterproofing in Washington Court House, OH
Excellent! The crew was so good about keeping the dust contained. They were in and out in 3 days! They are awesome!
Force Beam Installation in Gahanna, OH
Our basement already had support beams when we bought the house. We have been here for 18 years and noticed the walls getting worse. Previous owners left information on work that had been done to the house. We found the warranty card but it was under a different name. We googled and found it was The Basement Doctor. You honored the warranty in year 23 of the 25! Very impressed!
Waterproofing in Columbus, OH
My overall experience goes to the foreman Mr. Robert Giffin. He explained every step, was mannerly, skilled, punctual, and above all helped in many ways since we are senior citizens in moving furniture. He gets my praise!
Crawl Space Encapsulation in Columbus, OH
My experience was very positive. I appreciate the honesty and patience from everyone I spoke with. I was particularly impressed with Calvin Sparks. He was knowledgeable, personable, and professional.
Waterproofing in Delaware, OH
I’m very happy with the results! The quality is excellent!
Force Beam Installation in Columbus, OH
It was a pleasure working with Justin and his crew. They kept us well informed on the progress they were making Ware grateful that the work could be completed before the original date!
Waterproofing in Columbus, OH
I am very pleased with your work and customer service from every facet. Wes, the crew, and the business office provided a great experience.
Crawl Space Encapsulation in Columbus, OH
Your crew was on time. The crew finished the crawl space and cleaned up everything in just a few hours. It looks perfect. My house is warmer and drier. Thank you again for much needed service!
Waterproofing in Westerville, OH
They were on time and cleaned up very well! Overall satisfied!
Waterproofing in Reynoldsburg, OH
I would recommend you without hesitation! You did what you said you would do, when you said you would do it, and how it was completed. Very good job!
Waterproofing in Columbus, OH
I was impressed with the care taken to protect my home during the job. Nathan & Calvin were very knowledgeable and did a great job of communicating.
No Water Crack Repair in Lewis Center, OH
The job was done quick and effectively!
Crawl Space Encapsulation in Westerville, OH
It was a very good experience!
Waterproofing Basement in Springfield, OH
I can not say enough positive things about the Salesman and Crew. They were extremely professional. Answered all my questions. Explained each step they took. I greatly appreciate all the hard work they did. Thank you!
Waterproofing and Force Beam Installation in Whitehall, OH
I am extremely pleased with all aspects of the company. My only regret is that I didn’t call sooner! Thank you!!
NoWater Crack Repair in Ashville, OH
The salesmen were knowledgeable and thorough. The installation crew was very professional and went beyond the norm for us. The explained in detail what they were doing and why. They offered good advice on improvements that could be made. The even went so far as to check our downspouts and drainage outside…I was very impressed!
Sump Pump Installation in Powell, OH
Outstanding! Very professional and knowledgeable!
Waterproofing in Bellefontaine, OH
Everyone was nice and friendly. It made me feel confident in my decision to go with The Basement Doctor.
Basement Doctor Plus and Spray foam Installation in Columbus, OH
The installation crew was very polite & courteous. They explained all their work to me and cleaned up before leaving. I was very satisfied!
Waterproofing and Force Beam Installation in Middleburg, OH
Great service! Everyone was great to work with. The job was done a lot faster than I could have imagined it being done. They did well and cleaned up afterward. Best of all, there is no more water in the basement. Thank you!
Force Beam Installation in Powell, OH
Once again… the honesty and integrity of Nathan at The Home & Garden Show was the deciding factor. We had seen your ads on TV and felt like you would do a good job. Nathan and my husband Jeff hit it off. We felt very happy and satisfied you would do a great job…we weren’t disappointed! Everything looks so great and we felt our money was well spent. Geoff and the boys were right on time.
Wall Bracing in Galena, OH
Mark and his team installed Wall Bracing for me. Mark explained each phase of the installation and the materials that would be used. He answered my questions and concerns to my satisfaction. Great job to Mark and his team.
Cracks in Basement foundation in Galena, OH
I’ve had multiple contractors come out that recommended I look at some cracks I was getting in the wall of my unfinished basement. Finally, I got to calling the Basement Doctor and Wes Martin came out to check out the problem. He was very honest saying it wasn’t a major problem right now, it was just something we needed to keep an eye on in the next few years to see if it gets worse. I was shocked and very happy when it was recommended to leave it alone, as normally I would expect companies to try at all costs to get work out of this. Wes was very professional, courteous, and punctual. I will call The Basement Doctor first for all my basement needs in the future. Thank you!
Inspection of cracks in block foundation in Westerville, OH
Wes came out to inspect some cracks in our block foundation that I was a little uneasy with. We haven’t had any signs of water intrusion or obvious issues, but with a major home remodel starting up, I wanted to have the foundation checked out by a professional. After a visual inspection of the situation, Wes didn’t recommend any costly fixes or remediation, basically recommended getting a $5 tube of caulk to seal the small cracks and monitor them occasionally to ensure they aren’t growing or shifting. Wes was on-time, professional, personal and honest. Although we didn’t end up enlisting their services, I now “have a guy” if we should ever have any real basement/foundation issues needing professional attention.
Basement and crawl space estimate in Westerville, OH
Mr. Wes Martin checked everything inside and outside stating “you don’t need to do a thing maybe just get some mortar and you can have a handyman do it for you.” Mind you these people are on commission to sell you a job, but the honesty factor was outstanding. I’m a widow of a few months and he did not in any way or form try and take advantage of me. I had two other companies come out, one company which is well known quoted me an outrageous price, wanting to do everything but build a new crawlspace, Mike I said these people are on commission and as far as I’m concerned definitely tried to take advantage of me. I highly recommend The Basement Doctor due to the honesty, professionalism and their no pressure policy. Thank you Wes Martin for your honesty and kindness.
Basement Finishing in Columbus, OH
It went really well
Waterproofing and Foundation work in Westerville, OH
Dear Ron G********, our family recently had a pretty large job done by your outfit. Our rep. was Ryan and our foreman was Valentin. We just wanted to say a big “THANK YOU” for you and your crew getting the job done so incredibly well. Ryan was a huge help when our initial work (in Nov.) was off a bit. Ryan & Dan made sure everything was made right, and they were truly great to work with. The crew that came out last week was Valentin, Sergio, Josh & H****** (can’t recall his first name). The guys were super professional, very courteous, and worked their tails off. Dan came through to check on the job, as well as correct the Nov. job, which he was also fantastic to work with. The foremen and crew were extremely knowledgeable, and did an amazing job to waterproof, and put in 16 i beams. the stress of having a faulty basement in our newly purchased home is now all behind us. we can’t thank you all enough for a terrific job. Hats off to Ryan, Dan, Valentin & Crew. Great job basement Docs. You should all be very proud to have so many great folks working for your company. We will recommend them to all of our family & friends. Keep up the great work guys! The ******** Family
Dehumidifier install in Westerville, OH
Michael just did an install of an Aprilaire dehumidifier. Very professional and friendly. Addressed questions I had.
Quality work completed on time in Hilliard, OH
Prompt response to the request to have work completed. Work was completed on time and was of very good quality.
Satisfied customer in Canal Winchester, OH
On time, quick, thorough, neat, very professional. Highly satisfied.
Leaky cracks in Pickerington, OH
We had water leaking from cracks in our basement walls after heavy rainfalls. We called Basement Doctor because we knew we needed it fixed right the first time. We were convinced we would “need” some sort of whole-basement solution. The Basement Doctor rep came, took a look around, and gave us his honest opinion of a simple fix. The cost was less than 1/5 the price we thought it would be. We’ll be sure to call again for any future basement projects!
Pleased customer in Thornville, OH
Very courteous and professional.
Quality work in Columbus, OH
Installers were on time, respectful and completed a quality job quicker than expected. Would highly recommend this company. Also we had an estimate from them several years prior and they nearly matched that estimate.
Bowing wall in Circleville, OH
The Basement Doctor was a very professional group of individuals that came into our home, fixed a problem with a bowing wall in our basement and was out in 3 1/2 hours. It started with Chris C****, the Project Manager. He came in, took some pictures and gave us a price to fix the problem. He then told us that a job foreman would be in contact within 2 weeks to set everything up for the job. Eight days later I received a phone call from Mark G****** to come out to check out and scope the job. He told us he would be back in three days with a crew at around 8:00 am to start the job. On May 13th, 2016 he was promptly at my house at 7:45 am with Craig R*** and Final S******* and they commenced work on the job. Not one time did I hear Mark have to say anything to his two workers. They worked as a well-oiled “TEAM” and got the job done in 3 1/2 hours. They cleaned up the mess and was on to the next job. We couldn’t be happier with the work that was done and the Professionalism that was displayed. Great Team and Great Job. Thank you for being so professional!!!
Installed railings in Columbus, OH
Jarrod came to install railings in my Moms bathroom. He came out the same day I called. The railing were installed just days later. He was professional yet so warm about the situations. He had a great personality yet worked hours to get the railing Right!! I was so impressed with him and the entire staff I spoke with at Basement Dr. I will recommend them heartily for any job!! Huge thanks to Jarrod!!
Fantastic work in Baltimore, OH
The guys that performed the work at my house were absolutely fantastic. They were on time every morning and were very professional and obviously knew what they were doing. They were also very friendly and worked well with my dogs.
No pressure sales in Marysville, OH
Fast friendly customer oriented company. No pressure sales team, good luck finding that with most of their competitors.
Honest and Professional in Dublin, OH
I can’t say enough about this company. They sent a great representative that was very honest and professional. They didn’t try to sell me services I didn’t need!
Bowing and cracking walls in Grove City, OH
I required to have (17) Force Beams installed along 3 of my basement walls to correct bowing and cracking. I felt the cost was very reasonable for the amount of work provided. The Basement Doctor crew was very professional and their work was very neat and clean. They took time to explain the system to my wife and myself during the installation. I would recommend them to anyone requiring basement repairs.
Scheduled quick and cleaned in Columbus, OH
Very nice people. Quality assessment. They were able to schedule work quickly. They cleaned up after themselves and did a good installation for me.
Crumbling block and moving walls in Columbus, OH
Love The Basement Doctor. My basement was very sick and they cured it. Had block crumbling and the basement wall had moved in 4 inches. It was a mess. Start to finish it was a joy to work this company. They did exactly what they quoted us at what we thought was a reasonable price and they did it in the time frame (3 Days) that they quoted us. The people who work for this company are a class above any group of workers we have ever had in our home. Considerate, polite and nice to be around. We actually missed them when they left. We would recommend this company 110% to anyone contemplating this kind of project. LOVE THE BASEMENT DOCTOR
Waterproofing in Springfield, OH
I cannot thank the crew and sales staff for all the work they did to waterproof my basement. They went above and beyond what I could have imagined. Thank you.
Foundation Repair in Columbus, OH
Called The Basement Doctor because of a crack in our foundation. Wasn’t sure if it was a minor issue, or a several thousand dollar structural issue. Wes Martin took a look and not only told me it wasn’t serious, but told me how to fix the issue myself (for a lot less $ than hiring someone). Thank you Wes for your professionalism and honesty. It will not be forgotten. Highly recommended!
Foundation Repair, Sump Pump Installation, and Mold Removal in Columbus, OH
The Basement Doctor just finished up and what great job they did. Needed 10 beams put in for bowing and cracking. They put in new sump with battery back up and best of all the mold is gone. No more musty mildew smell. Mark (the foreman) and his crew (Craig and Final) are one bunch of good hard working men. They work well together and know how to knock it out and get it done. Thanks for all the hard work Mark, Craig and Final you guys are awesome.
Insulating crawl in Grove City, OH
Dear Tom & Ron: I wanted to let you know what a great job your crew just did at my house. Mark Gohring, Craig and Patrick just left my house completing a crawl space insulation. Can I can not tell you how professional and courteous they were. They were polite right from the get go! They made sure the floors were covered and VERY protective removing old insulation! The were efficient and kept me filled in with every step! It is so nice having a PROFESSIONAL crew come in and work in my house!!! I will make sure that any of my friends that need your type of done that I recommend the Basement Dr. These guys were awesome and said thank you when they wrapped up! You are lucky to have a good crew like these 3!!! I would be more than happy to expand on if you would like to contact me. Well done Basement Dr. Thank You Paul Pope VERY Happy customer
Basement Waterproofing in Columbus, OH
Jarrod did our inspection and estimate. We got estimate from another company, but Jarrod’s knowledge, experience, and ability to explain the process was far superior, so we decided to go with Basement Doctor, even though Jarrod’s estimate was a little higher. Donald was our foreman. He and his crew were professional and courteous and seemed to take pride in their work. They attended to details, took care in completing the task, left the space cleaner than it was before they started, and even corrected a few minor things they came across without extra cost. The explained what they were doing and answered questions clearly and patiently (even stupid ones). When an unforeseen complication arose creating additional cost (not unexpected in a 115-year-old house), we had complete confidence that we weren’t being conned. Having little expertise in basement waterproofing, I can not judge the quality of the work itself. Only time will tell, I suppose. But I couldn’t be more pleased with the process so far.
Basement Waterproofing and Mold Remediation in Hilliard, OH
There was a prompt response to the request to have work completed. The work was completed on time and was of very good quality.
Moisture issues in Columbus, OH
I am very pleased with your work and customer service from every facet. Wes, the crew, and the business office provided a great experience.
Bowing and Cracked Walls in Somerset, OH
The entire experience was wonderful. Everyone was professional and friendly. Their work in our garage was flawless.
Waterproofing and Epoxy Installation in Columbus, OH
I stopped and talked with a representative. The process went very well. The crew was very professional and friendly. The work was excellent!!
Force Beam, Basement Doctor Plus, and Downspout Installation in Columbus, OH
Everyone was friendly and explained the work to be completed.
Leaky Basement Waterproofing in Columbus, OH
The company did an excellent job and your crew was very polite. Thank you for your service!
Cracked Wall and Settling Foundation Repair in Delaware, OH
The Basement Doctor was very easy to work with. They provided an easy to understand estimate. The install crew was very good and left our house clean. I would recommend them to friends and family.
Force Beam Installation in Gahanna, OH
On time! They worked accurately and fast. They answered all questions and cleaned up after. They were courteous and friendly. What more can you ask for?
Waterproofing and Encapsulation in Springfield, OH
Everyone from start to finish was very professional as well as friendly. Alex and his crew had a very tough job in our cellar which included hauling up buckets of dirt by hand, so the drain in the floor could be installed. The site was left very, very clean at the completion of the job.
Waterproofing & Drywall in Marysville, OH
The Basement Doctor did an excellent job with fixing the basement problems I had.
Sump Pump, Force Beam, and Freeze Guard Installation in Pickerington, OH
Very satisfied with the work done. Austin & Michael were both great to work with. Thank you!
Pier Installation in Portsmouth, OH
They were very honest with the estimate. The crew worked quickly. I would definitely recommend Rob and his crew for another job!
Perimeter Drain Installation in Lewis Center, OH
Your company employees were exceptional from start to finish.
Repair in McConnelsville, OH
Mike, I want to thank you for the work you performed at our home. Your professionalism, commitment to quality and willingness to ensure our satisfaction was incredible. You are a tremendous technician and The Basement Doctor should be extremely proud to have you on staff. Thank you so much for everything you did to help us out Mike
Repair in McConnelsville, OH
Dear Basement Doctor and anyone who seeks their services, I want to take a moment to thank you for the recent repair you performed. What is most amazing to me is that the job you repaired was one you had completed quite some time ago. For a long time we had no idea what had caused the issues we were experiencing until we had some inspections done. Following this it became obvious that a minor error occurred during the installation of your moisture prevention system. No one, not even myself knew what to expect when I brought the concern to your attention. The original work had been done so long ago that most service providers would have said there was not way it remained under warranty. Legally you certainly could have postured in this manner. To my complete surprise and satisfaction you sent a tech to the home and when it became obvious that the error did in fact occur during previous work you had performed you agreed without hesitation to repair at no cost to me. The consideration and concern you and your staff showed was unprecedented. There are too few contractors that carry themselves with such amazing customer service and integrity. I am truly floored by how you handled this repair and cannot thank you enough. You have a loyal customer for life and I will do all I can to direct new business your direction. Thank you again Mike and Family
Waterproofing and Basement Doctor plus in Lewis Center, OH
Robert Giffin (Foreman) did an outstanding job in heading up the project from start to finish. All was appreciated!
Downspout Installation in Columbus, OH
We are delighted with the professionalism and quality of the people and work done.
Crawl Space Encapsulation and Power Post Installation in Pataskala, OH
Everything went very smoothly from start to finish.
Leaky and Cracked Walls at Trinity Westland Church in Oak Hill, OH
Everything was top not notch! Very Happy!
Crawl Space Encapsulation in Groveport, OH
The crew was awesome! They advised me of additional concerns that needed to be addressed. Very professional!
Wall Drain Installation in Reynoldsburg, OH
From start to finish we had an excellent experience with The Basement Doctor.
Cracked Walls & Moisture in Marion, OH
Everyone involved was extremely professional from the first call to the hand shake given by the installation crew chief. I got a great price on an even greater product. I have had no water since the completion of this job. Thank you and the entire crew at The Basement Doctor best regards.
Installation of basement support beams (4) and removal of settled outside patio in Westerville, OH
Once again, the Basement Doctor crew delivered excellent work. Bravo!!
Whole basement waterproofing, sump pump upgrade. in Waverly, OH
I have nothing but good things to say about the crew you sent to my house. They were polite, hardworking, and easy to engage.
Crawl Space Encapsulation in Bellefontaine, OH
I was very impressed with Rob Forrest. He was prompt for the initial visit and very knowledgeable about the product. I had many questions over the course of the decision making process and he was available by text, email, and responded quickly.
I-Beams installed in Marysville, OH
Scott and Gary did a good job installing the beams. they did a good job on the clean up and were a pleasure to work with. RON I hope you know what you have with these 2 guys, these type of workers are hard to come by.
Leaky Basement and Foundation Repair in Columbus, OH
My overall experience was great. I would say your communication was exceptional. I always knew where my project stood. I was pleasantly surprised with the cleanliness of the job site post installation. Great job!!
Leaky Crawl Space in Columbus, OH
Honestly, I was dreading the idea of the job. However the crew was efficient, polite, and professional from start to finish. The job was completed in half the time and I was so happy. They cleaned up too…such a joy! – Dan & Jan H.
Leaky Basement in Sunbury, OH
After two nights of heavy rain, our basement is still dry! After twenty-five years, the basement has finally dried up. The work was done in one long day and two half days. Very impressive!
Wall Crack Repair in Springfield, OH
Seth was very proactive and gave outstanding explanation of the work process, warranty, and timeline.
Basement wall fixed in Saint Louisville, OH
I was worried about all the cost and time that would have to be put into this job. the basement dr. showed up and what a relief. nothing, like I thought, was going to have to happen. fixed quickly and most efficiently.
Waterproofing system in Mount Vernon, OH
Full basement install completed within a week. Very pleased with results. Slight problem at the end was quickly fixed in a professional manner. Isaac and crew were very polite, salesman Mike was very informative and answered our questions professionally. Overall, would highly recommend The Basement Doctor to fix your needs!
Unclog sump pump drain in London, OH
Todd went above and beyond. My husband is elderly and fell on the ice when Todd was there. Todd checked my husband, asked if he hit his head, and asked if he needed to call an ambulance for him. My husband was fine other than a few scrapes but Todd still called me at work to let me know what was going on. I REALLY appreciate the excellent customer service and caring.
Reviewed basement and provided estimate of repair in Columbus, OH
Scott came out to my house and gave a thorough review of my basement repair needs. I have known for several years that I would need significant work done. Scott put me at my ease and explained what is needed in easy-to-understand terms. He showed me what I need and gave me the option of bypassing what I don’t need and assisted me in assessing what I will need to have a plumber do, as well as seeking ways to save money where it can be saved. I have always read that Basement Doctor is top-of-the-line. My experience with Scott confirmed that for me. For the first time in many years, i feel good about what I am going to be doing with my basement.
Sump pump replacement and water drains in Grove City, OH
I wish the rating could be higher than 5! Robert Forrest was my assigned PM and he did a GREAT job! Most importantly, he did not try to over sell me any thing. (much appreciated!) Grove City had a big storm the night Robert was at my home for the initial inspection. He found that one of my two sub pumps was not working and the other was slow. That night he tried to fix both, because he knew the amount of rain, my basement was going to get wet. He was off to a good start until the power went out. Robert went above and beyond my expectations by finding a generator and another sub pump for me to use until the return of power. Robert contacted me the next day and brought the second pump for insulation. He was great to work with and I appreciate his commitment to customer service!
Basement Doctor Plus in Columbus, OH
Everything went as scheduled. The process was easy with no surprises, which was appreciated. Jesse was very nice, professional, and showed a genuine concern that the job was done well. He was great to deal with and did an awesome job.
Crawl Space Encapsulation in Utica, OH
“We were 100% satisfied with Mike and Justin from start to finish. The Basement Doctor has the same standards that I do. My daughter has been able to come home [from the hospital] now.
“Justin was awesome, his crew went over and above. He showed us everything he did step by step and the way the process worked. We could not be happier with the work they did on our crawl space and have already recommended them to others. They even helped make sure our son with special needs was not inconvenienced, they kept the job site clean every day.
What we didn’t expect was how much warmer our house is now. We had no idea how much of a difference the insulation would make. That was a wonder bonus to us.”
sump pump, replacing pipes in yard, tree root grinding, etc. in Grove City, OH
We appreciate the professionalism of Todd Stepp and Santos Calderon while working during the flood at our home. They were both very polite and had an excellent work ethic. The replacement of the sump pump and digging up the yard and taking care of the tree roots was the solution for us. We would definitely recommend the Basement Doctor to anyone who wants quality work done in their home. Thank you, Basement Doctor, we give you a 5 star rating.
Waterproofing in Lancaster, OH
I cannot say enough good things about my experience. Robert Forrest met with me originally to go over the issues he found in my home. Scott Freeland was assigned as the foreman for my job. Robert and Scott were both extremely helpful in answering any questions I had regarding the process. (and I had a lot of them!) I can honestly say all the times I had a question and would send a text they both were quick to reply and both offered to come over if I needed them to. Even after 3 weeks of my job being finished I had a question regarding my app notification and I texted Robert and he replied right away. I also appreciate the care that Scott and his team took in making sure my home was well taken care of during this major job. I know not all places offer this kind of customer service. I work in a customer service environment that has very high standards and I believe both Robert and Scott (and his team) met the customer service expectations that I’m held to in my job daily. Thank you Robert and Scott (and team) for a job well done! Give those guys a raise! 🙂
Installed a new sump system in my basement. in Columbus, OH
The service from the Basement Doctor employees was very good, from the time I called to request an estimate, to the scheduling of appointments, up to the finished project. Both Robert Forrest, my project manager, and Gary Monroe, my foreman, were excellent at explaining what they were doing.. They dug a larger sump opening, put in a sump basin and installed a new sump system, including an overflow outside. My sump pump always runs frequently because of my location. One nice result now is that it is so quiet that I don’t hear it upstairs. I will know later if this is system is reliable and does the job we’re hoping for.
Sump Pump w/Battery Back up, window wells and windows,dryer vent, Downspouts in Marion, OH
After my experience of five times flooding this year in my basement I knew I had to do something. I remembered seeing the Basement Doctor ad on TV and decided to call for a consultation. Robert Forest was assigned as my initial consult and inspection. Robert spent quality time in resolving all the issues I had going on. He was very helpful, genuinely concerned and answered all of my questions even before I asked them. I can not express enough gratitude and appreciation for getting the job done so quickly. Foreman Gary Monroe and his crew Wesley and Matthew were assigned the work at my house. Their professionalism, excellent work ethic, politeness and care for my house was so much appreciated. All I know is that it was a lot of hard work. They all made sure the project was completed in the time frame given to me with a quality job well done. A BIG THANK YOU to Robert, Gary, Wesley, and Matthew. Give those guys a raise! I will definitely recommend Basement Doctor to anyone who wants quality work done.
Basement repair in New Bremen, OH
I had my basement walls reinforced and a sub pump installed in 2004. Through the years I’ve had some issues again with my basement they came back 15 years later, fixed everything that was wrong and it was all under warranty. Kris the foreman and his men did an amazing job. He went above and beyond! Thank you guys! I’ve told everyone I see how great a job they did and I would recommend them, they are the people to go to.
Crawl space sumps, dehumidifier, and encapsulation in Frankfort, OH
We were very pleased with the service and the finished product. The price was higher than other companies, but we feel that the recommended “fix” was appropriate and that the job was done right. Our crew of Gary Monroe (foreman), Weds, Matthew, and Mike Straight was courteous and professional. The job was completed within the projected time frame.
Wet Moldy Crawl Space Encapsulation in Pickerington, OH
I like Jesse, he was qualified, the guys were nice, came and went as they were supposed to. Everything went very smoothly and went as it was supposed to. The Basement Doctor is the only company that started and finished when they said they would out of all the companies we have working on our home right now.
Mold problem in Pataskala, OH
Santos was to have a helper, but he called off, so he had to do it by himself. For a large job, he did it in a timely manner. Manner. He did a really good job.
Emergency Wall Rebuild in Morral, OH
My experience with the Basement Doctor, they did a great job the first time we had them out. We had an emergency and they were out here the next day and were on the problem the next day and on the problem the next, had the crew out here and got everything done. I have had a great experience with them twice, so I really appreciate their help.
I couldn’t be happier. They did a wonderful job, just like nothing ever happened, I can’t thank you enough.
Crawl Space Structural & Humidity Issues in Columbus, OH
All the way through I felt like I was treated with respect. I felt like I didn’t have to always go back and double check. But I will tell you, your workers were a very very nice respectful bunch of people, and because you can hear things up through the floor, they did something that I hadn’t seen, and I had a lot of work done on things. They laughed. They were down there joking with one another and saying nice things to one another, and it was like, all right. And when you have workers that way, you’re treating them right and they will do a better job for you.
Crawl space in Westerville, OH
Santos Calderon did a wonderful job sealing our crawl space. His customer service is definitely 5 star! I would highly recommend The Basement Doctors.
Basement Waterproofing & Structural Repair in Circleville, OH
My experience with the basement doctor was the guys were nice and friendly, very good workers, kept the area clean, they did a good clean up when they were done with the job, explained everything well. I would recommend the basement doctor and I am thankful for the basement doctor and appreciate all the hard work they did.
Waterproofing & Structural Repair in Pataskala, OH
They gave us a price and they did not change It when we told them we were getting estimates like another popular competitor of theirs did. They also did not try to sell us more than we wanted or needed for the repair. In fact, when they gave us options and we picked what we wanted done in accordance with what we needed, that was it. No pressure to add anything. They were not the lowest price however they were honest and did exactly what they said they would do. And it has been worth the price. This is a business where you will get what you pay for and I have heard from people that had other companies do the work and had to have it fixed within a year. They said they called the Basement Doctor to have it fixed correctly. It was a great experience from the estimate through the final inspection.
Crawlspace Encapsulation in Reynoldsburg, OH
I had a positive experience from start to finish with my project. Project Manager, Jesse did a great job explaining the project. The Foreman, Donald and his crew did a great job completing the project in one day. AMS Tech Todd, did a great job in follow up to my questions about the dehumidifier. Everyone was prompt, honest and professional. I am highly satisfied and would definitely recommend the Basement Doctor to anyone with basement needs.
Addressing Basement and Crawl Space Concerns With an Encompassing Solution in Westerville, OH
Zach was the foreman, he came out, was very professional. He had Matt working with him, they were very concerned about the cleanliness of the job site. They were very good about making sure everything was clean and tidy and that I was happy with everything they did both days they were out. I was here when the project was going on, Zach was very helpful by telling me exactly what the process was and what they were going to get done. They also told me their time frames and checked back in with me, several times that day to make sure I knew what was going on, if I was happy, and once again checking on the cleanliness of the project.
Extensive Structural Repair Project On Fixer-Upper in Hilliard, OH
Jesse (the project manager) is a great guy! He has been very helpful, very friendly. He has explained everything I need to know and had the more accurate estimate. Justin is great! I like the crew. I really enjoyed them. I always hear you guys cracking up about something fun and that made me feel better having you guys around for a couple weeks. I got my house 10 years ago. It was a fixer-upper. I have fixed the little things here and there, but the foundation was the big piece that needed to get done. And now that that is done, I kinda feel this is my house. Before it was a project I was working on. Now it is something I am proud of.
102-Year Home With Water & Structural Issues in Canal Winchester, OH
I would recommend the basement doctor for a few reasons… their integrity, they stand by their work, they follow up with you, they are very customer-focused, they want to do the job in the way the customer wants it done, realizing they are the experts and what will work and what won’t work but they involve the customer in every part of the process. The pricing is great, very friendly, it’s easy to make connections with them. They do great work. When I look at everything, now I think I don’t know that anybody could have done anything better than them. It was everything I hoped for and more!
New Drainage Line in Columbus, OH
We noticed a large puddle forming at the corner of our house (corner next to the sump-pump). When we moved into the home, Basement Doctor updated the drainage. But over time and several landscaping projects, the pipes had broken. Mike and Scott were very responsive (repair was done within a week of the initial call) and got the job done quickly and cleanly. Happy to report that the corner of the house is puddle-free!
Lifetown Disinfecting Service in New Albany, OH
We are all going through a rough time this corona epidemic is so sad and devastating. What gives me a sense of security, you have good people, kind people, like the basement doctor, that care about people in need. No one should have to fret or worry about catching this horrible virus.
Basement & Foundation Repair in Rockbridge, Ohio
Great job from start to finish! I called The Basement Doctor after learning that I needed a cracked, cement block wall repaired before a building contractor could begin work to remodel our family rec room in our basement. Greg arrived first to assess/determine the work needed. Zach, Matt, and Christian arrived two days later to perform the work. They sealed off the work area with plastic sheeting, removed the old wall coating/sealant that I had put on the wall years ago, installed 4 beams to stabilize the wall, and then properly sealed the wall. Their job complete, the three cleaned up the work area and removed the sheeting and their tools. And, when they left, the only reminder as to their presence was my newly-repaired wall. My building contractor can now begin his remodel on time. Greg, Zach, Matt and Christian are very knowledgeable and meticulous in their work, and I would not hesitate to call upon their skills again for any future projects.
Job Well Done in Columbus, OH 43123
Work was done efficiently and the cleanup was well done. Zach, Matt and Christian did a great job accommodating my busy schedule and still making sure everything was done on time.
Foundation Work in Columbus, OH 43085
I recently had to have some foundation work done on my house. I called The Basement Doctor because I have used them in the past and was satisfied with their work. Every member of their team I dealt with was knowledgeable, professional and courteous. I would recommend them to family and friends.
Leaking & Water Damage Repair in Columbus, OH
I had a very positive experience! My basement was in bad shape after many years of leaking and water damage. They came in and fixed it expertly over for days in December. Now the basement is much warmer and has no issues in the rain. I really enjoyed the employees who took care of me. If all your crews are like they are I can understand why you have a good reputation. Thank you!
Basement Repair & Waterproofing in Wheelersburg, OH
We had a crack in our basement wall that was causing water in our basement. They quickly found the problem and got it repaired. Santos was great to work with, very professional and knowledgeable!
High Quality Repair in Gahanna, OH
From the beginning to the end of this project the people of Basement Doctor were excellent. Ryan carefully checked and diagnosed our problem. He explained the needed repairs thoroughly. Each day the crew lead by Jamison called to let us know when they would arrive. They kept us informed of everything and answered our questions. They were very clean when they came to work on the inside. The result as an extremely high quality repair both inside and outside.
Basement Repair in Gahanna, OH
They did a great job and my husband and I are glad we chose them to fix cracks in basement walls.. Basement Doctor was professional, hard working with the anticipated excellent result.
Basement & Foundation Repair in Pickerington, OH
We had a damp corner in our basement and knew it was a problem that would only get worse with time. We put our trust and confidence in the team at The Basement Doctor, and glad we did. Professional and knowledgeable from the first phone call, all the way through the repair. Every team member was a pleasure to work with. Exceptional performance from an excellent company! I like that they “repair, don’t replace”.
Professional & Wonderful Job in Galloway, OH
I couldn’t be happier with this company. So professional. They did a wonderful job. My guys were Zach, Matt and Christian. I highly recommend this company. Stephanie
Trustworthy & Thorough Work in Gahanna, OH
The team (Jesse and Zach) we’re friendly, professional, super trustworthy and thorough. I trusted their recommendations, the work was done quickly and every step was explained to me. My house was left very clean. The entire time it felt like they were really trying to do things to help with my problem, not just up sell me. Seriously cannot recommend The Basement Doctor more!
Basement Waterproofing in Bexley, OH
Basement Doctor installed a sump pump and repaired a french drain for us. We experienced consistent high quality customer service with them and are very happy with the results of the work. (PS- Thanks Thad!)
Great Customer Service in Westerville, OH
The product but more importantly the front line personnel are wonderful. Santo Calderon was at my house and just a wonderful person. Thank you Santos.
Crawlspace Encapsulation in Columbus, OH
These guys are absolutely fantastic. Jameson and his crew were absolute professionals. They came in, did the job, and left. They were extremely friendly and willing to answer all of our questions. We HAD some pretty severe foundation issues. The fix included installing piers and pillars. We also had them install a new downspout drain, and encapsulate our crawl space. This only took them about 3.5 days. My wife and I are extremely happy with the work they did for us. Side note: I highly recommended a crawl space encapsulation. It’s noticeably improved the air quality in our house and as a bonus we have extra storage space.
Foundation Repair in Reynoldsburg, OH
I would like to say thank you to Jameson and his crew for a job well done at my home in securing my foundation around my house. He was very courteous and he explained the job, answered all questions that I had to make sure that I understood. Cleaned up and locked up my home. I would definitely recommend them to EVERYONE!! The basement doctor even got 2 more referrals from my home during the process of this job.
Basement Waterproofing in Columbus, OH
After experiencing water coming through our basement wall, we called to schedule a consultation. The gentleman that came was very polite and professional. In light of the COVID-19 outbreak, he was wearing shoe covers, a mask, and gloves. He was very cautious not to touch anything or stand too close. He proposed an idea of what needed to be done to repair the leak and to prevent water from backing up in the future for around $2k. I was to receive it in writing by email, which I would sign electronically before being put on the schedule to begin work. All was great, but I never heard back from him to sign any paperwork. After several days, I called the office and asked if everything was ok, and to ensure that they had my correct email address. The receptionist assured me I would hear from him within 48 hours. I never heard from him or the office. We called a contractor who repaired the wall for $125.
Professional & Courteous Work in Reynoldsburg, OH
The basement doctor did a great job in our basement. They were professional, courteous, and worked in a timely manner.
A Great Team of Professionals in Thornville, OH
The Basement Doctor did an outstanding job. Very professional from the initial assessment and quote through the performance of all the work. The quality of the work was excellent and everything was clean when the job was complete. Highly recommend the Basement Doctor. They have a great team of professionals and they deliver great results without any surprises.
Courteous, Polite and Very Professional Job in Columbus, OH
The basement doctor came out and put mounts up to help my foundation. They were courteous, polite and very professional. Thank you for helping me detect the problem and repairing it in a timely manner.
Sump Pump, Mold Removal, and Drainage Lines in Hilliard, OH
The Basement Doctor did exactly what they said they would, on time (actually, finished ahead of time). Work was spotless, excellent cleanup, always updating us on the progress of the work, and offered any help we might need after all was done. We had a couple of other basement companies come in for an estimate. We felt The Basement Doctor actually listened to what we needed done, and offered common sense solutions, not systems. Good job to all! Thanks for making this an easier experience than we thought would happen. New sump pump, mold removal, and drainage lines. Couldn’t have asked for a better experience.
Basement Finishing in Gahanna, OH
As a first time home buyer with experience with trades and construction, I thought I knew my stuff. Mike Hlavsa was my project manager who came to our property to follow up the usual housing inspection. He caught SO MUCH the inspector missed. He took his time going through the entire home, I never felt rushed, not listened to, and respected. Mike started in the basement and worked his way upward. He noted that the previous foundation repair work was sloppy and helped me understand what needed to happen. He also walked me through housing codes as well and why things needed to be a certain way. I think it’s important that people do this, because if you see a big scary number and don’t understand why you’re gonna get scammed by a cheaper company. My housing inspector also missed a major mold problem which Mike caught. He physically showed me where the mold problem occurred, what it was, and how BD would remove it. Mike was also versed in electrical repair as well, and again, caught what my electrical inspector missed. We moved through the finished basement and noted bowing in the drywall. He again walked my through what needed to happen, and why finished basements iffy the older they get. We moved into the garage and Mike wanted to consult with his team further when he noticed a problem with the foundation. We ended up on a conference call where his foundation experts discussed what was going on with the garage foundation and educated me on why this was happening. Also recommended what can be done to solve the issue. The estimate was far lower than I expected. I expected easily 60 grand from a company who did such an extensive inspection. Overall, I have N-E-V-E-R had a better experience with a consultation from a contractor in my life. I think everyone should use them for inspection reports and basement work.
Foundation Repair in Sunbury, OH
All personnel associated with the Basement Doctor were kind, considerate and very professional. All scheduled visits were accomplished on time and personnel were very informative regarding inspection procedures and installation procedures. The work that was estimated to take one whole working day was satisfactorily completed within four hours with the help of one added crew member. The finished basement area was well protected from their work activities. Everything was accomplished in a timely manner and their workmanship was excellent. I received several quotes, but their quote and appraisal of the work needed to repair cracked and bowed basement wall was most sound. I would recommend The Basement Doctor to anyone in need of basement waterproofing.
Basement Waterproofing in Powell, OH
I had a couple of leaks in the basement after heavy rain. The sales rep explained how water was coming in and what they could do to resolve the problem. After I scheduled the repair, the guy who was going to do the work (Santos) came by to see first-hand what needed to be done. On the day of the job, he covered the floors leading to the basement and put up a plastic barrier around the work areas. He explained everything he was doing, and cleaned up afterward. From initial call to completion of the job, everyone I talked to knew what they were doing and they all were very respectful. I highly recommend The Basement Doctor.
Foundation Repair in Reynoldsburg, OH
The crew that came into our house to add the beams that support the basement walls did a great job. They were very professional and left the basement in better shape than they found it. Thanks.
Foundation Repair in Columbus, OH
I really appreciated all the attention that was paid to my wife and I’s concerns prior to installation. The team was very professional, friendly, and very transparent. I would definitely use The Basement Doctor again.
Crawlspace Repair in Columbus, OH
The difference in knowledge, caring, and practicality between the “Project Manager” The Basement Doctor sent me and the “Certified Inspector” sent to me by their leading competitor, was seriously palpable.
Drainage Installation in Whitehall, OH
Did an awesome job running my downspouts underground. I would recommend them to anyone.
Sump Pump and Drainage Lines Installation in Columbus, OH
We asked Basement Doctor to help with a new sump pump, battery backup, new drainage lines, and new basement windows after buying a new home. They provided a competitive estimate and scheduled the work to start in several days. We had an issue years later with the same drainage lines that weren’t draining well. The company came out and scoped quickly. They were able to fix the clog (root infiltration) same morning. Company stood behind their work, which is a testament to their quality. I’d definitely recommend chatting with them before you consider a new project. Easy communication, friendly & knowledgeable staff all around, and honest work. Thank you!
Informative, friendly, and very knowledgeable service in Heath, OH
Crew very friendly, informative, and knowledgeable. Sales very relaxing, no pressure. Accommodating for most part.
Basement Waterproofing in Columbus, OH
The Basement Doctor team was helpful in explaining their recommended approach to prevent future leaking of rainwater into our basement. The team was courteous, punctual, and friendly. We recommend using Basement Doctor.
Foundation Repair in Columbus, OH
I used the Basement Doctor to repair a crack in a poured basement wall. Their work was excellent. They arrived on time, covered the areas in the house that they need to have access to, cleaned up after they were done, and they were very professional. They may not be the cheapest in town, but their work is top notch. I would definitely use them again in the future.
Drainage Installation in Columbus, OH
Basement Dr. put in a new gutter drain line which was difficult due to heavy landscaping including trees, bushes, plants, and rock walls. They worked with me on all my concerns and were able to preserve my landscaping while installing the drainpipe from the back of the house to the front garden bed.
Basement Waterproofing in Columbus, OH
The process from contract signing to completion went very smoothly and solved my problem of the water main leaking into the basement. The wait time was a little longer than I had hoped, but I guess that can be explained by their services are in high demand.
Foundation Crack Repair in Columbus, OH
We had Jesse from The Basement Doctor out to look at our new home as my husband had a few concerns. He was amazing. He went through every concern my husband had a suggested the best way to fix them that gave my husband peace of mind. the team he sent to our home was absolutely 5 stars. They took care not to damage or dirty anything, answered additional questions my husband had and did an overall amazing job. we will definitely be using them again if another issue arises.
Basement Waterproofing in Columbus, OH
Jesse came to our home and gave us estimate and explained the process. As outlined Jamison walked us through the process and methodology. When the crew showed up, they started right away and finished the project on time. They cleaned up after each day and when complete. We have nothing but praise for the quality of work and especially Jamison’s crew.
Great Quality Work in Columbus, OH
They were very professional and very communicative. Quality work!
Basement Waterproofing in Columbus, OH
I had repairs due to a flood in my basement and decided to go ahead and address some other issues at the same time. Throughout the long process (the fault of the quarantine, not this business), communication was good and helpful. All the staff and workers were polite and efficient. Workmanship was top notch, and cleanup was complete. I highly recommend The Basement Doctor.
Beam Installation in Columbus, OH
The process was easy, the service was good, and the work was done right.
Repeat Customer since 2006 in Westerville, OH
The Basement Doctor has been our go-to basement/foundation contractor since 2006. Our most recent project was very challenging and required top expertise, experience, and equipment. They did a great job on it, from bidding through final clean-up, always communicating effectively with us, always on time, and always efficient. They also gladly honored a lifetime warranty given by their predecessor company. Our special thanks for a job well done go out to Production Manager Rob Giffin, Field Supervisor Dan Nott, Project Manager Jim Shore, Foreman Jamison Read, Zach Wells and the rest of the assigned team. All are true professionals. I highly recommend this company.
Basement Waterproofing in Westerville, OH
They were a great group of employees who were professional, timely, clean, and did a great job! I would highly recommend them!
Great Customer Service in Lancaster, OH
Gary and his team at the Basement Doctor have been awesome!! Very prompt at responses related to the work we had done! Even went above and beyond to help clean up outside after the job was complete! We def recommend this company!!
Strongly Recommended in Columbus, OH
From start through cleanup, this project went very smooth. They did exactly what was needed and kept me informed. On time, clean and professional is what I hoped for and was pleased to receive. Strongly recommend!
Waterproofing in Delaware, OH
Was very pleased with the job. They did exactly what they said they would do.
Foundation Repair in Hopedale, OH
The Basement Doctor was very professional and friendly and did an amazing job on the basement. 100% recommend them.
Foundation Repair in Westerville, OH
This is our third The Basement Doctor project and each experience was better than the last. This time we had to involve a structural engineer. TBD followed his lead and now the problem is in the rear-view mirror. Great company from first call through project close-out. Highly recommended.
Encapsulation in Columbus, OH
They did a great job and they were always on time or even ahead of schedule. Very professional.
Cracked Wall Repair in Delaware, OH
We were very, very impressed with Paul and his crew Chris and Jacob. Polite very neat and respectful did a fantastic job would recommend you as my neighbor recommended you to us. (Paul did her basement as well in Delaware)
Waterproofing Basement Walls in Columbus, OH
Basement Doctor did a great job epoxy sealing the walls in my basement. The cinderblock walls were partially covered with stucco, which had to be removed before the epoxy could be applied. Removing stucco is a pretty daunting task, but Basement Doctor put enough resources and workers on the job to grind it all off and get the walls sealed properly.
Basement Waterproofing in Columbus, OH
Had my basement waterproofed (perimeter drains, walls sanded and painted, new sump pump, 6 block windows, and new lines from the downspouts to the street. Gary, Jacob, and Travis did an excellent job. They showed up each day when they said, wore masks, were very polite, and cleaned up each day. Gary clearly cares about doing good work and made a change to address a floor drain issue. Besides doing good work, they all seem to really enjoy their jobs and working with each other. They have a positive, fun vibe and I appreciated that, since they were at my house for 5 days. I am happy I choose The Basement Doctor to do the work and I would recommend them. The price for this type of work is generally high, but I feel much better about my basement now, so I’m okay with the cost.
Repeat Customer in Grove City, OH
I am a Property Manager and have used The Basement Doctor on several occasions. They are extremely professional and knowledgeable. They always know what they need to do to remedy any situation. I appreciate the expertise. They also follow up with a thorough clean up. They are always respectful to my tenants. I will continue to use them in the future. Thanks Basement Doctor!
Foundation Repair in Marysville, OH
We required extensive foundation work on our home, and from our first meeting through the end of the project, we felt very confident that The Basement Doctor was the right choice. The level of experience, quality of the materials, and work quality was very high. Jamison and his crew were friendly, professional, and explained the process every step of the way. We highly recommend The Basement Doctor for your foundation needs.
Crawl Space Encapsulation in Lancaster, OH
Great company to do business with. Very thorough and timely. We had the Basement Doctor encapsulate our crawl space. No more dirt floor. Their encapsulation process is amazing. In addition, we had spray foam insulation applied to areas that face the outside. Our crew was Santos, Salvino and Christian. They all worked hard in our small space. Kudos to these guys that do this type of work. Thank you!
Foundation Repair in Worthington, OH
We were thoroughly satisfied with their work and professionalism! The process was easy and clear! Highly recommended!
Annual Maintenance Service in Columbus, OH
Mr. Shore was punctual, prepared, and professional. He offered helpful suggestions to anticipate and/or prevent future problems as well as what the projected costs might be. My go-to basement pro!
Foundation Repair in Delaware, OH
Prompt, professional, and honest. They gave us an easy-to-understand explanation of what the job would entail, were very open about pricing, and gave us quotes for multiple services to help us plan for any future work.
Waterproofing in Plain City, OH
The Basement Doctor came out and assessed my basement. I asked to be able to finish it if I want to. It has always been leaky and damp. They waterproofed it and replaced the basement windows. They have done a phenomenal job. Everyone that came to work, especially the foreman, was the most professional and courteous people I have ever met. You will not be disappointed with their work. I cannot recommend them enough.
Basement Wall Reinforced in Westerville, OH
We contacted The Basement Doctor to repair my mother’s home. They gave us an easy-to-understand explanation of what the job would entail; we’re very open about pricing and took time to explain all of our questions we had about their process. They kept all of their timelines and completed the work on time. They cleaned up so well my mother didn’t believe they had finished!!! Overall, the experience was outstanding. We now have peace of mind that our mother’s home is safe.
Waterproofing in Richwood, OH
I just had my basement waterproofed by Santos Calderon and his crew, and let me tell you, I’m impressed. The amount of work that they did in less than two days was incredible. You can’t even tell they had been here except for the work they had done. Santos was very knowledgeable and professional. I highly recommend the Basement Doctor. Thanks a bunch.
Waterproofing in Chillicothe, OH
Very clear from estimating to the completion of the project as to the time and expense. Now I have peace of mind, and that is priceless.
Sump Pump Service in Columbus, OH
I have used The Basement Doctor for years and have always been pleased with their work. I would like to particularly commend the diligence and professionalism of Thad during my most recent experience with them.
Structural Repair and Waterproofing in North Lewisburg, OH
I hired the Basement Doctor to waterproof my old leaky basement. They did a fantastic job from start to finish! It has rained for the last several days, and my basement is dry! The project manager was very nice, and the foreman and his crew worked very hard! Thanks to the supervisor and the electricians also. I would recommend The Basement Doctor!
Encapsulation in New Albany, OH
The Basement Doctor’s crew did a wonderful job resealing our basement walls. They were prompt, polite, and cleaned up afterward. The musty smell is gone, and we are delighted with their work. I would highly recommend them to anybody.
Mold Remediation in Circleville, OH
I had mold issues in my finished basement. The Basement Doctor team completely took care of the contracted services very competently. I definitely recommend this company.
Sump Pump Installation in Columbus, OH
I had a sump pump put into my basement and everyone from The Basement Doctor was super helpful. Aaron answered all of my questions and kept me informed. Aaron along with Cody and Zach did a great job installing and cleaning up. Thanks, guys!
Basement Waterproofing in Columbus, OH
The Basement Doctor did an awesome job waterproofing the basement in our home that was built in the 1920s. They visited in-person, made recommendations, and walked us through each step of the process. Then, they visited a week prior to the work to ensure everything was ready to go. The team arrived promptly on Monday and finished the job by Thursday end of the day. We can’t say enough great things about the communication, professional service, and attention to detail shown by the entire team.
Wall Bracing in Marysville, OH
The Basement Doctor has been to our home on numerous occasions and has always done a very professional job. If you have any basement or foundation issues, they are the folks to call. Thanks for always taking great care of us and for always being very professional and pleasant to work with.
Crawl Space Encapsulation in Columbus, OH
I just had my crawl space encapsulated with The Basement Doctor. The result was wonderful. I now have a clean, dry, safe, and well-lit crawl space. It is no longer scary and dark. I would highly recommend The Basement Doctor for any, and all of your basement needs. Thank you so much to Jesse, Aaron, Rob, and the rest of the team.
Wall Bracing and Sump Pump Installation in Pataskala, OH
We recently had our basement undergo a procedure by the Basement Doctor. The men assigned to our project were courteous, prompt, provided materials to contain dust/dirt, and did a great clean-up. I would most certainly recommend The Basement Doctor to a friend or have them do another job at my house. Give them a call!
Waterproofing in Lancaster, OH
Great Service. They did what we asked of them and more. I feel safe in my basement again. Todd, Aaron, Cody, Keith, and Salvador did an amazing job. They were efficient and willing to answer questions as they were working. Thank you, guys.
Waterproofing in Westerville, OH
Great products and better people!!
Waterproofing Basement Walls in Grove City, OH
They removed a shower stall, ceiling tile, removed paint from exterior basement walls, and applied two coats of epoxy wall covering. They did a fine job. I am very pleased. I would recommend them.
Wall Bracing and Waterproofing in Hilliard, OH
They were very quick and thorough. They were patient and went over the job in detail beforehand. They sealed cracks and installed supports for a wall, so it was pretty substantial. They did a great job.
Waterproofing in Columbus, OH
They did an excellent job. Very friendly and polite gentlemen.
Sump Pump Installation in Westerville, OH
Easy to schedule an appointment. Professional individuals. Delivered on what they said they would in the time frame they said they would.
Encapsulation in New Albany, OH
We just got our basement crawl spaces encapsulated with The Basement Doctor. Charlie was our second quote. The first from a competitor and the 3rd was scheduled after Charlie came out. Charlie from start to finish was knowledgeable, competent, and trustworthy. The amount of money you will spend on this project is A LOT. I have high expectations because it’s my home and the foundation is a priority to us. We had a smelly and dingy crawl space. We wanted fresh air and reduce the risk of rodents in our home. The Basement Doctor blew OBA out of the water and the 3rd company I canceled. We did our research and I could not be more impressed. The field crew with Zack and the other guys were just as top-notch. They were respectful and professional. They kept our house clean even with the 40 buckets of stone they had to bring in to level the crawl space. I don’t write reviews often, but with the expense and the fact it’s your foundation involved, I couldn’t help but pass my experience forward. Thank you, Basement Doctor, Charlie, Zack, and crew! We have peace of mind!
Waterproofing and Egress Windows in Ashville, OH
I had an egress window and dehumidifier put in my basement. The Basement Doctor team that did the construction/installation was professional, competent, and courteous. I told the lead worker (J.Read) that I rate the work as 10 out of 10. This is the second time I’ve used The Basement Doctor. The first time was six years ago when The Basement Doctor did my basement waterproofing. I’m still very happy with the waterproofing work they did. I recommend The Basement Doctor for all your basement needs.
Waterproofing in Columbus, OH
What a great company!! My basement needed waterproofing, and I am very pleased and satisfied with the job which was well done!! Thank you to the project manager, Rob and the project foreman, Paul, and everyone who was on site. My house was built in 1909 and the north side of the basement began having water pouring in during rainy weather. Even when the snow started melting, I had the same problem! Now I’ll never worry what the basement will look like after it rains! The Basement Doctor and his employees are THE BEST!!!
Encapsulation in Westerville, OH
Excellent work. Jamison (foreman) & crew did a fantastic job installing beams and doing an encapsulation. Very impressed with their work.
Basement Finishing in Grove City, OH
The crew was very professional and very responsive. The job was done in less time than planned. I would hire them again. Jamison and the crew did a great job.
Honesty and Integrity Service in Pickerington, OH
The technician, Velmon, is not only smart but more importantly honest. By extension, The Basement Doctor has earned my trust. See below! Situation: Basement flooded due to sump pump failure. Initially, Velmon suggested the sump pump might be bad but said he’d need to dry up the area a little bit to look closer. He said if it is bad, it’d be a good chunk of money to replace it, and a good chunk to replace the battery backup, which also failed to work. Result: Ten minutes later, he comes back up and says the sump pump had been unplugged, probably because of the outlet’s angle. He re-plugged in the sump pump which started to work and did need to replace the battery backup. He then used zip ties to keep the plugs in place. That illustrates intelligence. Conclusion: The unplugged-in sump pump being the problem is the crucial point, because since I didn’t know what I was looking at, he could easily have said both the pump and the battery were bad, and I would never have known, and his BD manager would see a bigger customer billing and never have known either. And that illustrates integrity. Bravo, Velmon, and The Basement Doctor. Bravo!
Basement Repair in Columbus, OH
My basement needed some major TLC. It used to be finished but there was a water main break and the drywall had to be taken down. That’s when we noticed the bowing walls and other necessary repairs. Charlie Murphy with The Basement Doctor came and assessed the situation. He provided me with a couple of solutions. He took his time during the consultation and walked me through what was going to be done to make me feel comfortable and secure again in my home. He never over-committed or promised me anything that couldn’t be done. He answered all of my questions, even if I asked them multiple times. Before the work was projected to start, Zach Wells came to the house to familiarize himself with the work order, waked me through the process again to answer any questions I had, and make sure I had no concerns. He reiterated what Charlie had said which made me feel good about the work that was going to be done. They didn’t oversell their products, their confidence spoke for itself. During the week of repairs, Zach and his crew arrived on time every day and completed the work before the projected time frame. They were respectful of my time and home and walked me through their progress each afternoon and answered my questions, again, even if they were repetitive. They cleaned up after themselves which was a major plus. Took into consideration my asthma and closed-off areas that would allow dirt and debris to get in vents or upstairs. I can’t thank The Basement Doctor enough for the peace of mind they gave me. This is the work that was done: scraping walls and application of antimicrobial paint, six beams installed, encapsulated crawlspace, install new windows and sump pump, install new downspouts away from the foundation, installed a new dehumidifier and insulated foundation openings. There is no more odor, the immediate temperature change of the basement was unbelievable. I used to have to leave every light on in the basement to keep from being scared as to what was down there. NO MORE. Not one creepy crawler seen. Although the price was a little over my budget for everything that needed to be done, I am so happy with the investment that I made in making my home safer and more comfortable. I’m so pleased with the results. Charlie and Zach also followed up after the work was complete to make sure I was a satisfied customer… and I am. Thank you!
Sump Pump Installation in Westerville, OH
Charlie and Greg were both professional and took great care of explaining the entire process to us and taking care of our basement needs. Repairs were done in a timely manner and we are very satisfied with the service. I highly recommend them!
Waterproofing in Hilliard, OH
After 20 years of a basement water problem, having countless professionals, elected officials, and county engineer support, I called The Basement Doctor. Glad I did. The job was a major one (which I expected). After two months, and a 2.5-inch rain this past weekend, I can say without qualm: Problem Fixed! The project manager and work crew foreman were great to work with. The crew was courteous and professional. I highly recommend The Basement Doctor for your basement needs.
Sump Pump Repair in Grove City, OH
Always great service, highly recommend. I’m a repeat customer. Hope I don’t have to call again anytime soon but won’t hesitate to do so if needed!
Crawl Space Encapsulation and Structural Repair in Columbus, OH
The Basement Doctor team recently installed a sump pump, encapsulated the crawl space, and restored a sagging floor with steel support posts in our 60+-year-old home. These projects went smoothly. The staff was professional in communicating the details and cleaned the work areas well upon completion. We gladly recommend this firm.
Bowing Basement Wall Repair in Columbus, OH
As a condition of the purchase of my home, I required that one of the bowing walls in the basement be supported with steel beams. I knew I would need to get the remaining walls done similarly but, had put it off due to time and expense. When the Basement Doctor quoted me the cost, I was presently surprised as it was far less than I had researched. I pulled the trigger right away and scheduled the install. I couldn’t be happier. Zach came out for a pre-inspection, explained what they would be doing, and gave a good approximation on how long it would take. In 3 days Zach and crew had the job complete, 14 beams installed. Stellar work! Very impressed by both the quality of work and the speed at which it was completed. I plan on contracting them again for further projects.
Basement Waterproofing in London, OH
We just had our basement wall waterproofed and new basement windows. Our job Foreman Mason and his crew did a fantastic job. It took them only 3 days. Job cleanup was the best, that in itself means a lot. Mason was very knowledgeable and had us check out what had been done a couple of times, explained everything very well, and was nice. Thank you all.
Basement Waterproofing and Foundation Repair in Galena, OH
Excellent company to work with. Contacted me to set up my initial appointment in a timely manner. The Project Manager was polite, professional, and knowledgeable. Pre-inspection was very prompt. The project was done on the same day. The crew was polite and professional. They did a great job with the work itself, cleaned up, and answered all my questions. I would definitely recommend this company.
Waterproofing in Bellevue, OH
I called the Basement Doctor because the water was pooling outside my garage door, then meandering into my basement through certain, but unknown, channels. We decided to install a vehicle-rated grate and channel the outside water across my backyard into an existing sinkhole/ cistern. They arrived exactly on schedule (9:30) this morning, a crew of 4 (Mason, Salvador, Louis, and Parker.) Each one seemed to know what his job was and they were finished, cleaned up, and gone by 1:30. I will not drive across the grate until tomorrow, but everything appears just as promised. When we get our first hard rain will be the test.
Basement Waterproofing / Foundation Repair in Bellvue, OH
Great Job! Very pleased with the work that Aaron, Cody, Pat, Gerardo, and Mike did for me! Would highly recommend!
Crawl Space Encapsulation in Grove City, OH
Mason and crew made fast work of turning my unusable, ugly crawl space into a new storage space. They were in and out in 5 hours. The whole crew was professional. I would recommend the Basement Doctor.
Crawl Space Encapsulation in Chillicothe, OH
Used them for some work. Very efficient and work was completed on time. Would highly recommend them. Thank you, Todd, Gary, and all the rest of the guys that did the work.
Encapsulation in Plain City, OH
This company was amazing!!!!!! The work they had to do was a major job in our very small crawl space. They were so great working with us and around us. They kept us totally involved in everything they were doing each day, showing us pictures of their progress. A big thank you to Mason, Parker, and Salvi. You guys were awesome!
Waterproofing in Columbus, OH
A crack developed in the poured foundation and leaked. Fixed. All personnel from estimate to completion (including office personnel) were exceptionally professional, competent, and thorough; and done in a timely manner. The fixer, Greg, was very competent and focused on his work. Highly recommend.
Sump Pump Installation in Dublin, OH
Shout out to Robert and sump pump installer John. Both were on time for their appointments, were very professional, knowledgeable, and efficient. It’s appreciated!
Waterproofing in Hilliard, OH
I recently used The Basement Doctor to install a waterproofing system that included a sump pump, drainage, new downspouts, and new lines out to the street at my home. The entire process went smoothly from the initial visit to my house to the work being completed. Everyone I worked with was professional, responsive, and explained each step of the process. I wouldn’t hesitate to use this company in the future for any additional services at my home.
Crack Repair in Columbus, OH
The team was professional, neat, courteous, and explained the process step by step. I received explanations on all the new equipment installed. I would highly recommend the Basement Doctor to my friends.
General Maintenance in Columbus, OH
Very pleased with the work, done in a timely manner, personable workers and the clean-up afterward was exceptional. I will be using them again in the future.
Sump Pump Installation in Westerville, OH
We were very pleased with the entire process of the Basement Doctors team when they added a new sump pump to our house. From the beginning of the estimate process all the way through the installation. The entire team was very professional, and we were very satisfied with the final results. We have already referred a neighbor to The Basement Doctor, and they have utilized their services as well. Thank you to The Basement Doctor, consider us another satisfied customer!
Structural Repair in Pataskala, OH
We purchased a home from someone who was flipping houses and they hid a lot of work from us! Charlie came out to our home and explained everything going on and helped us get this problem under control! Thank you, Charlie, Zach, and the rest of the crew! Your team was awesome.
Waterproofing in Blacklick, OH
Mike was very thorough in examining my basement after the latest flood. He suggested a new sump well to prevent flooding in the future. They were able to schedule the installation for two days later, and everyone on the team was great. They explained exactly what they were going to do, got started on time, and even finished a little earlier than quoted. All the equipment is working and I’ve had no problems since. I definitely recommend The Basement Doctor and will use them again for future projects.
Crack Repair in New Albany, OH
Thad was very professional, explained everything thoroughly, and did a great job repairing a leak in my basement.
Foundation Repair in Cambridge, OH
I highly recommend the Basement Doctor. They took their time to explain everything to us and answer all our questions. Due to foundation issues, we ended up having more extensive repairs than originally planned, but we stayed with them for all of the work because of their honesty and ethics. Zack and his team did a fantastic job!
AMS in Columbus, OH
I would like to thank the Basement Doctor for the wonderful service today. John took his time to carefully and thoroughly take care of the situation. It was our yearly maintenance, so John checked all that was needed both inside and outside and added a few helpful tips moving forward. Thanks John
General Services in Reynoldsburg, OH
Wall supports were installed on two walls. Basement window replaced and a new line ran from downspout to street. These guys were knowledgeable and courteous. Clean-up was awesome. Highly recommend.
Crawl Space Waterproofing in Hilliard, OH
Garth and his crew did an awesome job. They made sure that plastic was down everywhere they would be walking because it was raining outside. And, also made sure that we were kept updated on what they were doing and why. Overall, it was a great experience, and the work was top-notch.
Window Well Insulation in Columbus, OH
My experience starting with Mike in Sales through the job completion was as seamless as it could be. The project manager Mason was outstanding!! His team included Lepaso and Salvador. They were hardworking, very precise with measurements and the finished product was first rate. My home was left cleaner than when they arrived. Financing with exceptional terms and it was very simple. Thanks again Mike, Mason, Lepaso, and Salvador!!!!
Waterproofing in Chillicothe, OH
We couldn’t be happier with the work and service we received. It started with the project manager, Charlie, and was followed thru by the foreman Mason and his crew. The communication and attention to detail was top-notch! They were very thorough and did everything exactly as they described. I highly recommend The Basement Doctor for any work you need. Thank you!
Encapsulation in Powell, OH
The technicians who performed our work were extremely professional, personable, reliable, and communicated the progress of our job every step of the way. We are extremely pleased with the outstanding quality of both the work and the end product. We would highly recommend them to anyone needing basement work.
Waterproofing in Westerville, OH
The entire experience was simple and easy. They worked with my schedule, even as a single working mom I never felt like I was being rushed or frustrated them with my busy schedule. Garth’s crew was professional and quick. He did a wonderful job walking me through everything and making sure I was comfortable and felt satisfied with their work. Highly recommend.
Waterproofing in Westerville, OH
From start to finish the crew was professional and had a focus on completing the waterproofing and drain tile installation within the time frame committed to. They brought sufficient resources to ensure the job was complete – without rushing. Very satisfied with the final product both inside and outside. It’s clear this company had a very strong culture towards customer service that was evident/demonstrated by all the team members I interacted with from the initial call to the final walk-through. Would recommend to others that need their services.
General Services in Powell, OH
They did a great job. Took care to cover the carpet on the stairs and cleaned up after they got done. They worked fast and got the job done. I highly recommend them.
Crawl Space Encapsulation in Grove City, OH
I had my huge crawl space encapsulated. The crew was amazing and did everything in an efficient manner. Zach was the team leader and keep me informed every step of the way. They respected my home and cleaned up after the job. I highly recommend the Basement Doctor to fix any basement problems.
Structural Repair in Lowell, OH
Honest, friendly, professional, and hardworking. Everyone that we encountered was all of the above. We called The Basement Doctor for a bowed and leaking basement wall and Nathan came out to give an estimate. He was knowledgeable and friendly and showed us where the problem areas were and what could be done to fix the problems. Thomas and his crew came in this morning and started to work right away. It took 12 hours from start to finish for all the work that needed to be done. His crew installed some new beams while also reinstalling some beams that were incorrectly installed by a different contractor. They put in a sump pump and sealed it all up and left the basement clean after they finished. If you’re looking to have any foundation work done (and done correctly) I highly recommend The Basement Doctor. It was a pleasant experience from start to finish.
Sump Pump Installation in Gahanna, OH
Zach, Jacob, Terrence, and Seth spent 1 1/2 days at my house replacing a sump pump, adding a backup sump pump and a battery backup, replacing some busted underground drainpipes in my yard, and adding additional drainpipes to accommodate a screened-in porch that I added on. The night before they started, I added on a process to clean up my basement walls and epoxy paint the entire basement to protect the foundation from moisture. They not only accommodated my last-minute request, but they did a wonderful job, communicating arrival times, departure times, and the details of the work being done as they were doing it. They treated me and my home with the utmost respect and made sure everything was clean before leaving. I would highly recommend them not just for the quality of their work, but for the customer service they provide. That is a rare combination!
Crack Repair in Reynoldsburg, OH
Greg did a terrific job repairing four leaks in my basement walls. He was professional, kept the areas tidy, and finished in a timely matter. I highly recommend The Basement Doctor and Greg.
Basement Waterproofing in Marion, OH
I would recommend The Basement Doctor to anyone having water in your basement. Very professional company. No extra fees! The project manager prepared an estimate that was accurate during the inspection. My basement was having a lot of water, built in 1935. No issues!
Great Customer Service in Delaware, OH
Mason and his crew at the Basement Doctor were awesome, polite, and did a terrific job. I would definitely recommend them.
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