The Basement Doctor

Zach was the foreman, he came out, was very professional. He had Matt working with him, they were very concerned about the cleanliness of the job site. They were very good about making sure everything was clean and tidy and that I was happy with everything they did both days they were out. I was here when the project was going on, Zach was very helpful by telling me exactly what the process was and what they were going to get done. They also told me their time frames and checked back in with me, several times that day to make sure I knew what was going on, if I was happy, and once again checking on the cleanliness of the project.

We are all going through a rough time this corona epidemic is so sad and devastating. What gives me a sense of security, you have good people, kind people, like the basement doctor, that care about people in need. No one should have to fret or worry about catching this horrible virus.

All the way through I felt like I was treated with respect. I felt like I didn’t have to always go back and double check. But I will tell you, your workers were a very very nice respectful bunch of people, and because you can hear things up through the floor, they did something that I hadn’t seen, and I had a lot of work done on things. They laughed. They were down there joking with one another and saying nice things to one another, and it was like, all right. And when you have workers that way, you’re treating them right and they will do a better job for you.

Rich and his crew were very polite, timely, and respectful to me and my house. They also listened to my input and ideas. Just a great group of men! Thank you all!

Good Crew! Professional, efficient, and friendly.

West Martin and Dan Nott did a great job. They were clean, professional, and courteous.

We were very happy with the professionalism of all the people involved with our project. Our crawl space looks great!

Very pleased with all aspects of the job. Professional, neat, and friendly employees. We are very happy with the product.

I was very pleased for the work they done here.

We were impressed with the professionalism and courtesy of all we were in contact with.

Good quality work and expertise in crew. The only issue was the time everything took to be finished and communication regarding timing. Overall experience almost two months. But friendly & knowledgeable crew – Nice job, thank you!

Crew did a great job and was very friendly.

The staff were extremely professional. They took extra steps in cleaning up their area. Very courteous and friendly.

Very professional – would highly recommend. Both men were very informative and left my basement very clean.

We would use you again. Your crew was great. It has helped up in the house as far as no smell & is much warmer in the house.

Dan & crew did an excellent job! Cleaned up well and completed their work early, which we appreciated. Thank you Basement Doctor.

Great overall installation experience. The working relationship before & during the project was excellent. You know your products and had good suggestions that complimented my vision of what I had intended to do myself. Now I can just enjoy it so much sooner.

Efficient, professional, overall great job.

So very pleased! Looks amazing!

Your crew was professional and did what they said they would. Satisfied customer!

Very clean, pleasant crew. Work looks good.

Fast, friendly service. I stand by your work. Thanks for a great job!

From my first contact with your office until post installation, it has been very professional, warm, knowledgeable, and courteous experience. Most of all, my basement is dry.

Outstanding service, Allen did an outstanding job and continued to give outstanding service after the install.

Very pleased!

Has always been very prompt and courteous.

Everyone we met or talked to was great. Quick estimate, accurate, professional, personable, and did a great job!

CMJ engineering said our basement wall needed support and recommended you. Ed Meyer made the bid, and explained what work you would do. Rob and his assistant did good work. I now have confidence in my basement foundation. You scheduled the work so that you could complete the work before I left town for vacation. Thanks!

Always professional & courteous.

Great Job! Our basement is dry for the first time in a long time!

Your crew were very polite. They kept me informed on what they were doing and if there was a problem.

The entire experience was pleasant, they arrived promptly and even finished ahead of time and just as they promised, there was no mess left behind. Everything was done in a professional manner. I would highly recommend to anyone needing basement service.

I have been cleaning & painting my wet wall for years. I finally got to the point that I wanted to call The Basement Doctor. Your crew did a nice job. The walls look great.

All your employees were exceptional. We were very impressed with the finished product. If it would rain, we could give a better evaluation of the success. May thanks!

The crew was polite, professional, and proficient. They paid attention to detail and made sure any mess was cleaned up.

Our crew was very hard-working and did an amazing job. Thank you! I love that there were no surprises or hidden costs.

Excellent work, super fast, on time, great quality, and very personable people – GREAT can do attitude.

Wes and Rich were great to work with. They answered our questions and was patient with us throughout our experience.

Every one on the team was very professional and personable, they up so well you would not even know they had been there. Excellent experience.

Both the salesperson and service crew were polite and professional.

Wonderful job, great crew, very professional work.

Michael & his crew did a great job. He went above and beyond to make things right. Very satisfied with his service.

I was very pleased with the person I spoke to on the phone was understanding, nice, and helpful. Tech was there on time. I have recommended you to friends & family, and will continue to do so. Thanks for all you do!

Excellent! Our basement is dry now, and our house won’t fall down!

Project Managers & Foreman were great to work with! Very accommodating & knowledgeable!

Thanks for timely and efficient service.

Crew arrived on time, worked steadily, cleaned up well, checked back to see how the project was going, checked with me and I asked about the cement drying and all questions answered well and in a timely manner. Pleased with all aspects of this project, thank you!

Your workers were very polite and completed the work, very good. Thank you for your services.

Very good. The features for healthy (air quality) when you have a child with asthma was helpful. Also the insulation should help with our heating / cooling costs. The staff was very knowledgeable, friendly, and efficient.

This the second time we used your company for waterproofing services.

The tech that took care of our water problem were very informative, and professional. Mike and Gary did a fine job.

Our family has used this company in the past and we are very pleased with the service! Very professional and always gets to our home and completes the job in a timely manner.

Project took 5 days to complete. I was kept up to date on progress. Work was done in a very professional manner. I would hire them again.

You did a the job quickly and the crew did a very good job.

Wonderful job! Keep up the good work.

You are responsive when we call, you don’t try to use hard sell techniques. You deal with us honestly. Your employees are courteous and do good work.

We liked the way the problem was taken care of.

The thermal dry installation & drywall work was done by experts. They did a beautiful job and they were unobtrusive in my home. I felt I was in good hands with the contractor. He helped me figure out some issues with the basement and he was very nice, very polite, and pleasant.

Everyone was upfront and professional. The work was done efficiently, and clean-up was excellent!

Keep up the good work! Thank you all very much.

I truly liked everyone who works here. They worked hard and worked smart. We got very good value for our money.

The work was done as well, or better then, expected.

I couldn’t fill this out until it started raining to see if it works properly – it does. The water is in my back yard instead of my basement. I am happy – my back says thanks.

Our salesperson was wonderful! He was knowledgeable and he informed us without pushing. The installation crew was very considerate. They kept our basement clean and neat while they worked and they were very courteous. Their is still a very slow leak where Bill (plumber) reattached the pressure tank to our existing plumbing. Shawn in service was very helpful. The windows look great, the wall is dry and our de-humidifier isn\’t picking up any moisture.

Both men were punctual and respectful of our surroundings. They answered all our questions without hesitation, letting us know they new the business. They left the area clean and neat – I did not need to follow up. Thanks, again, for a job well done!

We appreciated the timely response and honesty from the initial crew that came to evaluate our basement. They were so helpful and kind that we decided to work with Basement Dr. for our job. We have been telling people how happy we are and suggesting that people call Basement Doctor first!

On 8/5/13 Tim Brake and Brian did the annual maintenance on my sub-pump. My pump looks like new.
What a wonderful experience. They both worked very efficiently and clean. They checked the outside around the house, too. (You probably saw their report by now).
Tim is a great teacher. Great team-work.
They also did some extras, which I appreciated so much.
You sent me the “Best,” and I am looking forward to my next maintenance in two years.

Chris did a great job of helping work through the water intrusion in our basement storage unit. Thanks for your help Chris! Flag this review

We’ve had nothing but positive experiences with Basement Doctor. The previous owner of our house had them install a basement drainage system and it works fine. When we moved in, we had them put a vinyl lining over the dirt floor in the crawl space and they did a great job (they also went above and beyond: removing and disposing of a full water heater that the previous owner had just dumped in the crawlspace). They have also been very fair and honest, letting us know that we can wait on doing this or that, alerting us to coupon discounts that we didn’t know about, etc. We will continue to use them.

I’m always pleased with the service I get from The Basement Doctor techs. We moved into a house with a complicated basement protection system (water guards, dual sumps with battery and power out backup, sani-dry dehumidifier, etc) The Basement Doctor comes out yearly to inspect and maintain our system. The techs always know exactly what they are doing, but I must say that Tim Brake went above and beyond! He explained everything he was doing and worked diligently to make sure that every system was working at top levels. He detected a problem (under warranty) and explained how and when it would get fixed.

The Basement Doctor techs always inform me of other services they provide (attic radiant barrier, glass block windows, doors, etc) and always leave me literature about those services, but I NEVER feel like they are pressuring me to buy those.

I appreciate their hard work and great business practices. I recommend them. They may be a bit more expensive than another company, but I believe it’s a matter of “you get what you pay for.” If you want great materials, knowledgable and hard working installers and techs, and great customer service, you’ll want to give them a call!

Jesse and his hardworking crew did a complete basement waterproofing job for me. They were polite, professional and very respectful while they performed the work. They put down protective carpet to keep the mess to a minimum, and cleaned up when they were done. The job was on an 1100 square foot house (basement) that was built in 1952. They ran into some really strong footers, but worked through it and just a few days later, the basement already feels dryer than ever.

This crew is hard working and pleasant to be around. We have had the Basement Doctor work on another home and though it was a different crew, the experience was the same.

I highly recommend this crew and the Basement Doctor, and will use them again when I need one of their services.

I worked with Wes from The Basement Doctor and had a great experience. We had water in one corner of our basement (near the sump pump) and got a couple of estimates. The first company that came out suggested a $15,000 drainage system in which they ripped up the perimeter of our floor. The next day Wes came out and since the water had dried, he asked that we call him back when we had water again so that he could evaluate the source. About a week later we had a heavy rain and water in the basement again. We called him in the evening and he came out the very next day. I showed him the water and after activating our sump pump he showed me that we had a broken check valve. He told me to go to Home Depot and buy one for $15 and even taught me how to replace it. All in all he came to our home twice, solved our problem and did not charge us a dime. After having such a dishonest salesman come out the first time, I was so grateful for Wes’ help. I would recommend him to any friend or family member.

I was faced with three bowing walls in my basement and did not know who to call for help. The Basement Doctor came highly recommended so I called them. They made me a priority and solved my basement problems. They were highly professional and I would recommend them to anyone experiencing the problems I did!

I worked with Wes from The Basement Doctor and had a great experience. We had water in one corner of our basement (near the sump pump) and got a couple of estimates. The first company that came out suggested a $15,000 drainage system in which they ripped up the perimeter of our floor. The next day Wes came out and since the water had dried, he asked that we call him back when we had water again so that he could evaluate the source. About a week later we had a heavy rain and water in the basement again. We called him in the evening and he came out the very next day. I showed him the water and after activating our sump pump he showed me that we had a broken check valve. He told me to go to Home Depot and buy one for $15 and even taught me how to replace it. All in all he came to our home twice, solved our problem and did not charge us a dime. After having such a dishonest salesman come out the first time, I was so grateful for Wes’ help. I would recommend him to any friend or family member.

I was faced with three bowing walls in my basement and did not know who to call for help. The Basement Doctor came highly recommended so I called them. They made me a priority and solved my basement problems. They were highly professional and I would recommend them to anyone experiencing the problems I did!

We had a terrific experience with The Basement Doctor and have been recommending them to everyone we know. It started with the initial appointment – our sales rep answered every question we had, explained what was going on in our basement, and made us feel like we were the most important customer. He never rushed or pressured us in any way. The staff who completed our basement repair were hard working, friendly professionals. The repair to our basement is amazing. No more wet basement for us! It looks, feels, and smells like a completely different space. We are extremely satisfied with The Basement Doctor!!

Couldn’t ask for a better group of people! Working with them was a pleasure and they went above and beyond expectations. Thank you!

The Basement Doctor lives up to their advertising and more. We got several estimates to correct our cracking basement walls. We had solutions suggested of carbon fiber and epoxy, static steel I-beams, and the Powerbeams from The Basement Doctor. Even though the TBD was a little more expensive we like their solution because it actually corrects the bow in the wall. Also, we chose them because of the lengths they went to to keep our house clean. Every staff person including the installation team were highly professional and took great care to make sure we had proper permits, our home was protected and the solution was engineered correctly. We were very impressed with how much pre-planning was done. On the day of the installation, one of the workers suffered a minor injury to his back. Ron Greenbaum himself AND the owner of the company came out to visit us and make sure we weren’t experiencing any problems due to this. We are very, very happy with the work that was done and how clean the the team left our home. I strongly recommend The Basement Doctor.

Awesome team, always on time, when they said what they were going to do it was done. Very tidy and clean. Answered all my questions!!

Tim came in to do an annual inspection on the basement system, sump and back up. Everything was working fine but I appreciated his attention, pick-up on detail. I’ve had the basement system for several years now and have it inspected about each year. Each and every time I have been very satisfied with the level of service and how willing each service person was willing to answer my questions and point out possible improvements.

Wes Martin came to our house on a Saturday which in and of itself was great for us, because we work long hours throughout the week. Of course my fiancé and I thought we had a huge problem. When Wes arrived he was very informative telling us what the problem was and how it could be fixed. It was also relaxing to know that Wes has been this sort of business for 20 years. These guys aren’t about taking your money if they don’t have to. The consultation was free and come to find out it was a fix that we could do ourselves. We appreciate the honesty and integrity that Wes showed and I would definitely recommend them to friends. Thanks Wes!!

I am so impressed by the work done and the courtesy of the employees of the Basement Doctor! From the quote and explanation by Wes Martin to the fine work done by John Raines, Valentine Rosales and Al Eger the whole job was done very professionally! To top it off the final tour by John and his explanation made for a very positive experience! I highly recommend this company. Their detail oriented explanation helped me make sense of the process. I am impressed by the way they did the job right without skipping any details. The staff was very respectful of us and our home.

Tom, today I thought I would write to you about my experience with your company. Today I think people are all too quick to complain but this time I must give credit where credit is due! Mid September Basement Doctor did a full waterproofing job at my elderly mother’s house. I made all the arrangements took the quotes and picked the Basement Doctor after getting quotes from 3 companies. I liked your no nonsense pricing flatly determined by feet of digging required. Richard Pomales was Mom’s job Forman. The crew started on time and finished on time. She was pleased with final cleanup inspection. Basement was now dry and smelled much better. For a time all was well and the install functioned perfectly. Over a period of weeks we started having problems with a floor drain. When clothes washer would drain floor drain would backup. Not knowing where actual problem was I called a Roto Router company. The snake indicated a problem with one of the sump pits. Sometimes you never know the integrity of a company until you encounter a problem. Not know who in the Basement organization to call I phoned our job Foreman Richard Pomales. Right away Richard was at the house at 6pm. I knew the guy had already put in a full day on another job but here he was to tackle my problem. Richard broke up the concrete near the sump pit and located drain exit. It was clear sludge from the drain and lint from the washer had clogged the stones. Richard extended the pipe and retested drain. It is now proof that this install and system should perform should work for years to come. Mom and I are both grateful for Richards service! Thanks Again!

The crew that came to the house was polite and professional. I am very happy with the work performed! My basement has No Water just like they told me it would. Great waterproofing system Basement Doctor.

Thank you for demonstrating how the basement waterproofing product was going to be installed. I felt really comfortable with the entire process when the day came to get the sump pump installed. Our basement has been dry ever since.

We decided to go with The Basement Doctor for our wet basement repair job because of their outstanding reputation in our neighborhood. They fixed our neighbor’s leaky basement in a day and we knew they were really impressed – and so are we!

The Basement Doctor has an amazing crew of basement waterproofers who really know what they are doing. Answered all my questions with ease and put in a new basement drain. Everything looks great and is working like it should.

Thank you again for putting a stop to our basement seepage problem. We are so glad that it was such a simple fix and we never have to worry about basement moisture getting in again!

The Basement Doctor put in a waterproofing system underneath my business. They did a great job and the crew worked really well together, you could tell they were true professionals.

I saw these basement waterproofing guys at a trade show and decided to give them a call to fix my leaky basement. They showed up on time and did a phenomenal job.

My friend recommended this crawl space waterproofing company and they put in a vapor barrier and floor liner underneath my home. My home already smells so much better since I know there’s no more mold!

We were extremely pleased with the foundation repair guys that came out to our home to fix our sinking foundation. They were really knowledgeable and explained the repair process to us.

Thanks again for fixing our bowed basement walls with your wall anchors. Everything looks great and we are so glad we caught this problem early on before it got any worse!

The Basement Doctor fixed our leaky basement by installing a drain, sump pump, and dehumidifier. We have to say – no leaks since!

I really can’t thank you enough for fixing our wet crawl space and putting a stop to the mold problem that was making our home smell so musty. You did a great job and we will recommend you to our neighbors down the road.

Our sinking foundation is a problem no more thanks to the Basement Doctor! You did an awesome job and we were really impressed with your workers that came to our home to do the work.

The sump pump looks great and is really quiet. You can barely tell it’s running, but it is since we don’t have basement flooding anymore!

These guys are the best basement waterproofing company to work with if you have moisture below your home. They really spruced up my basement and we are thinking about finishing it now to add on a home office.

Thank you so much Basement Doctor for fixing my leaning basement walls. I thought for sure they were going to collapse in, but you came to my rescue just in time!

Thank you for fixing our wet basement problem for good with your sump pump and special drain system. The area is dry, safe, and healthy now.

The Basement Doctor was able to put a stop to our basement moisture problem by installing a sump pump and battery backup sump under our home. Thanks again!

These professionals came to our home on time and gave us an estimate for basement waterproofing work. We went with them because of their reputation and experience in the business. They did a great job.

Thank you so much for fixing our wet basement. Never again will it let moisture in during a heavy rainfall!

The new basement drain is working like a charm thanks to The Basement Doctor. They really know what they are doing and they will be able to fix any kind of basement leak you have.

We thought for sure we would need total foundation replacement for our sinking home, but the Basement Doctor was able to put in some piers that really did the trick and are lifting our home back up to where it should be.

The Basement Doctor installed a vapor barrier in our leaky crawl space and we have no more musty smell coming up from under our home. Thanks again for your hard work.

Thanks so much for fixing our bowed basement wall! Now we can finally finish our basement and add on a home theater!

The Basement Doctor did a fantastic job fixing our basement seepage problem with their drains and sump pump. We had a heavy rain last week and no moisture got in to cause trouble!

We truly can’t thank you enough for restoring the structural integrity of our home. The foundation piers are working great with our sinking home and in time, we know our home will be level once again.

The Basement Doctor has a team of experts who answered all our questions about foundation repair. They put in some wall anchors to fix our leaning wall and they are doing a good job.

No more leaky basement thanks to The Basement Doctor!

Never again do I need to worry about having a wet crawl space. These guys encapsulated (sealed) the area off with a vapor barrier and everything looks so professionally-finished!

Wonderful technicians, very clean and polite. No more wet basement to deal with! I was very satisfied with your services.

Your staff is very professional, and I appreciated them keeping me informed during the basement waterproofing process. There haven’t been any leaks since your guys installed the new sump pump with a battery backup. Thanks again for all your hard work. I would recommend you to friends and family, for sure.

The team of Calvin, Valentino, and Elano were on time, courteous, respectful of our home and us. They went above and beyond the call to keep us informed of their work schedule. They did the work in a timely manner and left the basement cleaner than what they found. We would have them back again if we need more work in the basement.

Foreman: Dan Nott

Dan and his crew were AMAZING! They were professional, prompt, knowledgeable and very nice. They exceeded our expectations. The basement job was done perfectly and we had a lot of stuff that had to be done (beams put in, excavate a whole wall, etc.) After they were done they cleaned up more than just the space/area they worked on, they cleaned our whole basement for us and even fixed and checked up on things for us that were not even part of our contract. We are very happy with Dan and his crew and we would recommend his crew to any customer.

Dan Noff and Crew performed a waterproofing and basement wall repair bringing the area up to and better than original condition very substantially. The three men were well trained, experienced and equipped to perform the service easily. They worked very hard steady and finished the job ahead of schedule. I was especially impressed with how very quietly they worked: I did not hear any voices and other than the brief noise of the jack hammer which seemed to be muted, one would not be aware of their presence. I THINK THIS IS EXTRADORDINARY AND WORTHY OF SPECIAL NOTE IN AN OTHERWISE NOISY WORLD WHERE EMPLOYEES SEEM TO BE TALKING ENDLESSLY AND NOT ABOUT WORK. When the job was completed they cleaned up as they withdrew including washing down my newly finished asphalt driveway. They were well mannered and helpful. They do their vocation and company very proud. I commend them and recommend The Basement Doctor to anyone or firm who might benefit from their products and services without hesitation.

I’m Lisa Delp.

Today Calvin and his crew came to install Force Beams in my basement. They did a great job, kept the space as neat as possible during the work. When they finished all the trash was cleaned up and taken away. If not for the new beams I couldn’t tell they were here.

During the whole process they were very courteous and professional.

Awesome team, always on time, when they said what they were going to do it was done. Very tidy and clean. Answered all my questions!!

Don Nott was the foreman on our job. He was very professional and was able to give us excellent service on our sub-basement wall crack. The job was done quickly and efficiently.

Jesse and his hardworking crew did a complete basement waterproofing job for me. They were polite, professional and very respectful while they performed the work. They put down protective carpet to keep the mess to a minimum, and cleaned up when they were done. The job was on an 1100 square foot house (basement) that was built in 1952. They ran into some really strong footers, but worked through it and just a few days later, the basement already feels dryer than ever.

This crew is hard working and pleasant to be around. We have had the Basement Doctor work on another home and though it was a different crew, the experience was the same.

I highly recommend this crew and the Basement Doctor, and will use them again when I need one of their services.

Kindest regards, Randy Michel

Hands down the one and only choice for basement and foundation repairs. We had The Basement Doctor repair our basement and would definitely use them again. Great work and very professional company. No wonder they’ve been around for so long.

We had a terrific experience with The Basement Doctor and have been recommending them to everyone we know. It started with the initial appointment – our sales rep answered every question we had, explained what was going on in our basement, and made us feel like we were the most important customer. He never rushed or pressured us in any way. The staff who completed our basement repair were hard working, friendly professionals. The repair to our basement is amazing. No more wet basement for us! It looks, feels, and smells like a competely different space. We are extremely satisifed with The Basement Doctor!!

Foreman Mike J. and Calvin and Chris

Mike J, Calvin and Chris recently came out to Marysville, Ohio to re-enforce our leaning basement walls.

They did a fantastic job and were very polite and professional. They took the time to answer questions and cleaned up thoroughly afterwords. We would definitely recommend them to anyone in need of basement/foundation work or repair.

Wes Martin came to our house on a Saturday which in and of itself was great for us, because we work long hours throughout the week. Of course my fiancé and I thought we had a huge problem. When Wes arrived he was very informative telling us what the problem was and how it could be fixed. It was also relaxing to know that Wes has been this sort of business for 20 years. These guys aren’t about taking your money if they don’t have to. The consultation was free and come to find out it was a fix that we could do ourselves. We appreciate the honesty and integrity that Wes showed and I would definitely recommend them to friends. Thanks Wes!!

Tim did a great job at diagnosing our situation. Very professional and kept us informed as to what was going to be done and when it was going to be done.

We had a great experience from the quote and discussions about the issues we faced to the execution of the repair and install of the system. Totally well run and carried out even the little extras like closing a hole that was opened due to a pipe being rerouted.

Tim came in to do an annual inspection on the basement system, sump and back up. Everything was working fine but I appreciated his attention, pick-up on detail. I’ve had the basement system for several years now and have it inspected about each year. Each and every time I have been very satisfied with the level of service and how willing each service person was willing to answer my questions and point out possible improvements.

John R. Raines and Crew work diligently to repair my structural damage. They were professional and immaculate in the clean up. I highly recommend them for any work you would need in repair of your home. Thanks Again 🙂

The Basement Doctor helps animals find Forever Homes! Ron Greenbaum aka “The Basement Doctor” has provided substantial support to the Capital Area Humane Society over the past year, sponsoring our weekly appearances on NBC4 which helped us adopt out over 2,300 animals in 2011! Ron is an important member of the Capital Area Humane Society family and is always looking for ways to help homeless and abused animals in our community, through participation in our events, donations of food to help feed our shelter animals, and spreading the word to “adopt, don’t shop” for your next pet. Thank you, Ron, from all of us!

Thank you Basement Doctor for sponsoring my daughter’s dance recital program. It helped defray some of the costs for the event!

Working with The Basement Doctor has always been a great experience all the way around. I have had 2 jobs done by them now. The later helped me sell my house. From financing to finishing this company conducted itself with the highest level of professionalism Ive seen in a contractor. Highly recommend.

Wes was great! We are a small standalone condo association with about 25 homes. A number of people have remarked that they have had water issues in their basements and we asked Wes to take a look. Wes and I walked the neighborhood and he pointed out why we might be having issues like downspouts and sump pumps not connected to the run off connectors; yards not pitched properly so water runs away from the house, etc. We then met with a homeowner and looked at his water issues, and discovered that the yard was not pitched properly so water was running towards his home versus away and he had insulation on the walls which contributed to a musty odor in the home. I was very impressed with the frankness and honesty of Wes and we will definitely call him if his simple solutions do not solve our issues!

Wesley Martin came to our house to provide an estimate and was so honest and straightforward about the work we did or didn’t need for our new home. I will definitely use him in the future if the need arises. Thanks, Wesley, for your honesty and integrity!

We are very pleased with the repairs to our basement walls. We had steel beams installed and a corner water issue repaired. Calvin Sparks and his team were very professional and took great care in protecting our home during the repairs. From our initial meeting with Wes Martin explaining what needed to be corrected and the process to the work and follow up, we were very impressed. We would highly recommend The Basement Doctor.

Hi Ryan. Your visit was so helpful and “fun”. We’ve decided already to get the crawlspace done because of your complete presentation. We appreciate your attention to detail more later. getting busy here.

Very satisfied with cleanliness and workmanship. Arrived on time. Project completed as quoted. Calvin was very courteous and informative.

Your Project Manager, Curtis Cline, was very helpful explaining the methods used to reinforce our bowing basement wall. We were very impressed with his friendly courteous manner and lack of pressure to do more than required. Project Manager, Calvin Sparks, was equally friendly and courteous. He and his crew did a excellent job reinforcing the basement wall and replacing downspout drains.

It was nice to meet Ryan (not a pushy salesman:-) ) He was very informative, polite and gave us our options and price. We felt like we have known him forever. Thanks Ryan …. we are giving Basement Doc great consideration on this job.1 because of their waterproofing solutions.2 because of Ryans professional knowledge and attitude.

When the cold weather hit, it became quite clear that we would be living in extra sweaters and socks all season long thanks to bad insulation throughout my home. The draft coming from my fireplace was especially brutal. I saw on the web site that The Basement Doctor also did home energy exams and not just basement waterproofing. My project manager Ryan Bolin came to my home and did a complete inspection that was free of charge. After that exam, he provided a detailed plan of products and services that would help with my problems. Not only was Ryan extremely knowledgeable, professional, honest and friendly, he was also very accommodating to my budget. He helped my husband and I prioritize the items that needed to be done and what would do us the most good. There was no pressure at all, just straightforward information and suggestions. When it came time to install the eShield attic insulation and spray foam, I was lucky to have Jesse Hall as my foreman. Jesse and his team were very efficient, knowledgeable and respectful of my home and personal items. I don’t think there was one piece of furniture or area of carpet that was left unprotected. The entire installation took less than a day and I can’t wait to see difference this will make in my home. I highly recommend the entire Basement Doctor team, and really appreciate the hard work that both Jesse and his crew, and Ryan put into my project.

Our foreman was excellent! Provided great waterproofing services and very professional!

The foreman knew his job. All questions were answered and very professionally. We were pleasantly surprised that the basement waterproofing job was done in one day. They worked non-stop except for a lunch break. We have been bragging about the Basement Doctor ever since. We could use some extra business cards for your company. It would be our pleasure to pass them out. Thanks again.

We have used your services several times and have been happy with the quality of service and your products. This time we had our wet basement fixed.

Everything was excellent with the crawl space repair – could not be better!

The work was very well done and Wes was very accommodating in setting everything up. We are very happy with the foundation repair service.

Thanks again for the fast and efficient work with the basement waterproofing job. Everything was finished on time and our house is much drier now!

I called several companies to look at my leaky basement. I chose the Basement Doctor because of the knowledge, expertise, and care shown by Nathan when he came to assess my problems. He was very thorough and seemed to have checked every potential problem before coming up with the solution. The installation crew was just as impressive as Nathan was. They showed up on time and completed the job with minimal disruption to my family’s day. They even took the time to interact with my 3 small children (which they enjoyed very much). As a construction professional, I must say that I am very impressed with every single person that I interacted with from the Basement Doctor. And the best part is: NO MORE LEAKY BASEMENT!

The guys were very respectful and worked the whole time they were here. They finished the basement repair job on time. Very nice foreman. Kept us updated on what they were doing. Thank you!

The basement waterproofing crew was fantastic. Everyone showed up on time and they got the job finished fast.

Prompt service. Knowledgeable. Sales rep/installers were great with communication throughout the entire foundation repair process!

I thought I had a potential foundation issue with my home. So after getting some feedback I decided to call the basement doctors. Wes came out to my home and I showed him my concerns. He was able to identify my issues as simple joist creep rather than foundation issue. He was very honest and did not try to make it seem there were potential issues they could try to charge me for and I appreciate that. There aren’t a lot of honest businesses out there nowadays but the basement docs are one!

We recently purchased a house in need of astronomical foundation repair that we were aware of going into the purchase. After having four engineers review the project and interviewing a few contractors we settled on The Basement Doctor. We could not be happier with our choice. The amount of work needed and the money it was going to take is not something that was an easy decision nor am I one to let just any contractor near my properties. They did much much higher quality of work than anticipated, were extremely informative and thorough throughout the process, and completed ahead of schedule. As a local Realtor and former contractor I will not hesitate to recommend them to friends and clients in the future. Thank so much to Wes, Rob and their team for getting our project taken care of so well!

Rich Pomales and his crew replaced my sump pump and installed new drainage. The crew arrived on time and were professional from start to finish. Although some of their work was done outdoors in a somewhat muddy yard, they left the area cleaner than it was when they started. The work indoors was equally immaculate. I am very pleased with the outcome. Thank you!

We asked “The Basement Doctor” to solve our problem with water entering the basement of our 70 year old house.
We had “settlement problems”, as well as water percolating into the basement floor from below.
We have lived in this house for twenty years. We had “another company” come in to solve the problem in 1995 (it is now 2014).
I’m not trying to blame the “other company” for our continuing water problems over the last 15 years (technology has changed’,’,0,0), but…
“The Basement Doctor” SOLVED our problem. They brought a TEAM of PROFESSIONALS who really knew what they were doing. They worked hard…extremely hard! I lost count of the trips all of them made, up and down the basement stairs, carrying two buckets of material.
That was just the beginning. They dug up the old material, including plastic weep pipes that were not installed properly (how could the weep pipes drain to the sump, if they were bowed up hill at many points?).
The entire team, led by Calvin Sparks, did a great job! I can’t thank them enough for their efforts. The whole team went beyond my expectations!
It is very uncommon these days to find a Company/individual, that/who does what they say they will do.
This Company “The Basement Doctor” does what they say they will do…and beyond. They FINISH THE JOB!

I am very pleased with the work performed by Jesse Hall and team. I am thrilled with the new windows and all of the finish work around them. These young men are truly professional in their work ethic. The walls which were cracked and terrible looking are now clean and relatively smooth and I thank you for that. My only thought, I wish I had more carefully covered some of the “stuff” than I did, I just did not realize that there would be so much dusty residue. However, the rest of my house did not seem to receive any of that dust.

Ed was the BEST. I have now moved and I need another sump pump and back-up and possibly waterproofing the crawl space.

WE ARE VERY PLEASED SO FAR WITH WORK CALVIN AND VALENTINE DID. THEY WORKED DILIGENTLY AND WERE RESPECTFUL OF OUR PROPERTY. WE DO HOPE IN THE MONTHS AND YEARS TO COME WE WILL BE JUST AS SATISFIED. THANK YOU, lYNNETTE AND JERRY GERACE

Rich was the best. He called to say that our job was going to be on TV and he patiently waited while the job finished. Rich was so kind to help in any way that he could to make it easier on us. He found things as he went and helped out in many ways Thank you Rich.

I called the Basement Doctor to schedule an appointment for 4/17/2014 because I saw an advertisement for a sump pump which I needed badly. Ryan Bolin and his apprentice Aaron came out to my house and assessed the situation. My sump pump had stopped working and I had standing water in my basement as well. Ryan immediately called the office to see if one of the team members could install a new sump pump that day. well, it took less than an hour after Ryan’s phone call for Gary to come out and install my new Wayne sump pump. I thank Ryan and Aaron so much for their immediate action, expertise, and most of all the trustworthiness and dedication of helping people like me! God bless you both!

The situation was BAD! Water was gushing out of the sump pump discharge pipe outside and pooling around the basement wall. I called Basement Doctor and an appointment was set up for the next day. When Mike arrived, he quickly determined the problem and explained what needed to be done. The settling ground had pulled the receiving pipe away from the discharge pipe under the ground. He quickly repaired the situation. Mike was the perfect blend of professional and friendly, explanation and action. I am very grateful for the prompt response and perfect resolution.

Our basement had five leaks that have been patched over the years and never worked. I finally called the Basement Doctor and I’m extremely pleased with the work they did. Jesse and Donald repaired the leaks and the finished job looks absolutely perfect. What I liked about them the most is they took the time to do the job right. Hopefully, we won’t need any additional work on our house, but, if we do, I will be asking for Jesse to return to perform the work. Great guy. Thanks again !

Nate was very professional in his presentation, courteous, and knowledgeable about the product we were interested in. Although it is still under consideration on our part, we would welcome his assistance again if needed.

Calvin Sparks and his team did an excellent job with our crawlspace project. They were courteous, kind, respectful and showed tremendous professionalism and expertise in their work. We are quite pleased with their performance and will definitely recommend their services to our friends. Finally we can use our crawl space for much needed storage. Hats off to Calvin and his team!

Calvin Sparks and his team did a wonderful job. Calvin was informative and the job was completed in less than half a day. After the install they cleaned up after themselves and vacuumed any dust that was created. I recommend the force beam system to people having foundation issues. Thanks again to Calvin and his team!

Every interaction with The Basement Doctor employees has been wonderful. Mike came out and did a thorough look through of our basement, letting us know that we needed to reinforce the walls before we could even think of finishing the space. Cheree (sorry if the spelling is incorrect) in the finance department was great to work with and went out of her way to help us out. Jesse and his team were very professional and efficient with the installation; they worked hard, cleaned everything up and were finished in two days. I’m looking forward to having them finish off the basement, hopefully sometime soon.

Very satisfied from start to finish with the basement waterproofing project. Wes was not pushy in my decision. Calvin’s crew worked very hard, seems like they never quit. Calvin promised me a Basement Doctor hat. I work with hundreds of people – free advertisement! Job well done! Thanks!

All of the men were very informative. The maintenance people were very nice and they cleaned up everything after the basement repair was finished. I would refer you guys to anyone.

The whole basement waterproofing job went well, start to finish. The installers were neat about their work. Kept me well informed of their progress.

Michael Jenkins responded to our request for a checkup prior to our house selling. A prospective buyer had commented that the basement was damp and smelled musty. Michael inspected inside and outside thoroughly, verified the sump pump was in good operating condition, and gave us a statement that the basement was not damp and in good condition. Our house sold and during the inspection, the inspector said the sump pump was not working–had burned out. We called Basement Doctor and asked to have Michael call us. He called that night and came out early today (Saturday) during the Memorial Tournament traffic and took the time to verify that the pump was working and showed us how the system operates. In this business environment when customer service is all but a forgotten word, Mr. Jenkins not only did his job in a professional manner but showed his dedication by returning immediately and assisting his customers solve their issues. We couldn’t be more pleased.

Nathan, the estimator came out and fully explained my options and what I should expect from the service. After reviewing other services, I chose The Basement Doctor, they seemed to be the most knowledgeable and offer the best solution for repairing my leaking basement. After signing the contract, a few days later, the “A Team” showed up. They were polite, clean and respectful of my environment, using plastic to cover my floors stairs and covering off the work area. The lead foremen, Calvin gave me another brief explanation of what I should expect and a general time frame of how long the work would take. When they were done they had cleaned up the area and showed me the completed work however, I didn’t appreciate just how well the work was done until today when it has been raining all day and my basement and belongings are 100% dry. Bravo Basement Doctors!! I would highly recommend them to others. Thank You

We began searching contractors to come and give us an estimate on our basement repairs. Basement Doctor was one of them. Upon scheduling our estimate, they included a reference list and to my surprise there were many people I knew and also some that were good friends. I called quite a few of the people on the list and not one of them said a bad thing about the Basement Doctor. That impressed me so much I cancelled the other estimates and hired the Basement Doctor. The salesman Nathan presented the company well, and the work Foreman Rich Pomales and his crew did an exceptional job. Rich answered any questions I had and did a thorough job. They were punctual and cleaned their work up daily. I would recommend the Basement Doctor to anyone, and I will be using them again I am sure.

I had a wonderful experience with The Basement Doctor! We had a major water issue which cause me very high anxiety. Right from the start I was put at ease – even from the woman who scheduled my appointment with Mike Graening. Mike was very reassuring as was Rob Giffin and his team. I can’t say enough wonderful things about Rob. He was so kind, calming and helpful. He and his team were extremely respectful of me, my home and belongings. Excellent experience and I would definitely recommend them. Thanks so much!!

From the moment we met with Nate to discuss the issues, to the installation with Calvin, Micah and J.D., we felt we were well informed through every step of the process. The folks at The Basement Doctor are not only experts in what they do but they were also timely and respectful while in our home. We would highly recommend them to anyone looking for basement help.

Ryan came over to look at our basement and give us an estimate. He was very helpful and honest. I hope we can get your company to do our basement. Thank you for your help Ryan!!! I have already told someone about your company.

Black mold and a wet crawl space brought Ryan Bolin to my house to assess my situation. I had done a number of band-aid repairs in my crawl space for many years but the black mold was what prompted my call to The Basement Doctor. I wanted a permanent fix to ALL my crawl space issues and felt they were the company that could provide that solution. Calvin Sparks and his team did that. From start to finish, the professionalism, work ethic, and attention to detail of this team amazed me. Calvin’s knowledge, leadership, and expertise in this area was quite evident throughout the entire project. He and his team worked non-stop, were very respectful of my property, and cleaned up their work area each of the four days they were here. Calvin, Micah, and JD thank you for a job well done!! Sue Schiff Circleville, OH 43113

Everyone was very professional, and they always cleaned up after each day of being there! Jesse Hall always went above and beyond to make things go smoothly. He is a hard worker, and he installed a much needed drain on our patio! Thanks so much!

We had water coming into the basement for years and trouble with our sump pump. The Basement Doctor workers fixed all our issues and we are very pleased with the results!

From the first call to having a home estimate was very quick. Installation was ahead of schedule. Workers very very personable and gave us daily updates on their progress with the basement waterproofing work.

We sought you out at the home show and talked with Mike that day who explained the crawl space repair, encapsulation, and waterproofing process to us. He seemed very knowledgeable about the products. We had another company come out and give us an estimate and we were very shocked since he told us we needed to re-do the entire basement. Then Mike came out and was so honest that doing the crawl space would solve our problems. We were so overjoyed with his opinion and honesty. We were sold on Basement Doctor!

In October we had Ryan, a manager from the Basement Doctor out to do an estimate on a moderate basement renovation. Ryan had some great ideas took the time to do a really detailed drawing and took our input into account for improvements. We were delighted with the design. The Foreman came over with Ryan to do a final walk-through when we were ready to begin the project in late November. We talked through the project and came up with more improvement and realized the importance of writing every single detail down on paper. We had some hiccups in the project when The Foreman and his crew didn’t see a few of Ryan’s ideas with us that make it onto paper. Even with some small hiccups in the project and several change orders, I saw the professionalism and eagerness to please in all of the basement Doctor crew. They did a good job of drawing on their expertise in the field and were able to come up with a design that we are pleased with. We were very hesitant to do this project at the start and we are so pleased with the results, I am not sure why we waited.

The person they sent really enhances their company. Jim was wonderful and he did an excellent job with the foundation repair inspection and estimate, and he was very professional. I really like that they tell you what you need now and what you may need later without scaring you.

Calvin and his crew did a great job, kept the space as neat as possible during the work. When they finished all the trash was cleaned up and taken away. If not for the new beams I couldn’t tell they were here. During the whole process they were very courteous and professional.

I had two basement walls that were curving inward and cracked. they set beams along both walls to straighten them up and sprayed the walls to kill the mold. They were able to do the entire job in two days. They came back for a free checkup afterwards and resealed any settlement cracks and inspected what was done to make sure it was working.

We had a leak and they told us that it was outside rather than inside and gave us great advice on what to do next even though it was something they don’t do. I appreciate their honesty and professionalism.

I used The Basement Doctor to waterproof my basement. They had to dig a foot trench all around the outer wall of the basement, and then they put in the pipes for the water to drain into and a sump pump to pump the water outside of the house. They also put in steel beams to brace the wall that were bowing. They were very explanatory and explained all my options. The project manager, Nathan explained it from A to Z. Every single night they cleaned up and put everything away even if they were going to use it the next day. Even though I was not using the basement, every night I went in there it was all tidy and cleaned up. They were a little bit more expensive than other people were but it was well worth it because of their professionalism and I never felt uncomfortable with them. I met them every morning and let them in and they locked the door when they left in the afternoon. The work is amazing, the basement is completely dry and it looks better now. I am already saving so they can remodel the basement!

Took out old sump pump pit, dug it a little wider/deeper. replaced the pit, and added dual sump pump + battery backup. Dug a whole new pit on the other side of the basement.. and inserted a new pit & single sump pump with batter backup. Wow is all I can say. They were on time, very professional, and answered any question I had. They arrived at 8:30 and were there until 5:30. They ate lunch while they worked… This was a lot more manual of a job than I expected.

Cleaned mold and fixed and sealed leaks in basement corner.

We were very impressed with Basement Doctor. Mike Jenkins was our waterproofing system installer and was an excellent professional. He was on time, friendly, courteous, and genuinely cared for his work and customer. He is an outstanding employee. Thank you.

It was a great experience overall with the crawl space repair project. No pressure.

Wes called about an hour before appointment time to ask us if it would be okay if he came early since he was running ahead of schedule, which worked great. I showed him moisture in corner of the basement. He told us that that digging around the foundation certainly wouldn’t be worth it since water wasn’t getting into the basement in any volume. He said if aesthetics were important to us (this is in a mechanical room) he could recommend a good paint but that otherwise it wasn’t worth doing anything about. He noticed a dehumidifier in our basement and said it was the exact kind he would recommend. Provided advice on optimal placement of the dehumidifier in the basement. Walked me around outside to advise on gutter drains. Knew I had a plumber coming to install a condensation drain, so suggested I talk to the plumber about testing the gutter drains. Offered up that their company could do it if the plumber couldn’t. He couldn’t have been more honest. I will definitely call them again if we ever need basement work done.

The cost played a factor in why we chose The Basement Doctor. We were impressed with the man who came and talked to us. He was more on top of his game and more sure with the other basement guys. He seemed to be more assured of himself than the other guys. The basement guys told us that we need to redo the entire basement and different other things. When that guy left we were just overwhelmed with how much the cost was. The Basement Doctor came in and said we don’t need to do that. He walked around the basement and he did not see why they were telling us to that. That was another big factor. The guys who came today to do it were very conscious of the neatness. We had snow on the ground still. I told them I had rugs down and they did not need to bring their own stuffs to cover us and the basement rugs were not very good but they insisted they need to do that. They were very courteous in and out. The price was fair with what we have got. The Basement Doctors seemed to have better quality in product.

I had read up on them and they are very popular in Central Ohio and they did an excellent job. They got in done in just a few hours. They also gave me a 25 year warranty against moisture and mold and anything. I fit would happen to get punctured at some time, I will call them and they’ll come out and they will fix anything that needs to be fixing. And the warranty is transferable to the next home owner. They also use excellent products.

We had a stress crack in our poured concrete foundation. Basement Doctor uses a system to route any leakage into the footer drains rather than pretending to fix the crack. The installer was personable, arrived on time, and finished in the time estimated. We have had no more leaking since the repair and we’ve had several big rains since it was done.

Everything turned out well, and we’re quite happy with the work. The scheduling was easy, they showed on time for the appointment, and they offered a warranty of the foundation repair work which we appreciated.

They were hired to put in (2) Window Wells and Glass Block windows in basement.. We also had them put in downspouts with drainage going out into the yard with popups… Calvin (Foreman) and his crew (Micah and Valentine) were very good at the jobs assigned to them.. They moved plants and grass around while working on the downspouts…. And replaced them (most in the correct place)…. They were very considerate of our home and wore shoe covers while inside… No one tracked mud in the house… We are planning to have them out again next year to fix a few more areas that need to be fixed because of the grade and more drainage issues…

The Basement Doctor came to do an assessment of our basement (cracks in foundation). They were very professional. They were honest about what was wrong with our basement (which did not require further service from them) which we appreciated. Would definitely use them again!

Follow-up from a 2013 waterproofing installation… still DRY! Recent rains and heavy flooding in Knox county did not come into the basement. We had water running over the street, fields flooding, water pooling, and more rain forecast, but the basement is still dry. This system works, and is amazingly quiet. Many thanks to Jesse and his crew at the Basement doctor. You guys rock! I happily and confidently refer friends, relatives and co-workers to this company. I am a very satisfied customer. Kind regards, Randy

Your company returned our e-mail in a very timely manner and set an appointment promptly. All of your employees we met were neat, clean, polite, and well-knowledged in their field. We felt very much at ease with the people doing our basement waterproofing work.

Very impressed with the professional staff and the wet basement repair work! They were very polite and considerate – worked very hard to get the job completed ahead of schedule. Yes, I would hire you again in the future!

Overall, you do a great job. Very conscientious. You have come back to correct problems. Thank you for helping us deal with our wet basement problem!

Everyone was very friendly and knowledgeable. Ryan and the crew showed up as scheduled. The work was completed on time. I did not have to worry about cleaning after the job. They left the area very clean. We are very happy with the work to seal our leaky crawl space. Thank you.

I was very impressed with the professional and confident attitude of the project manager and the crew. Their work was great when it came to fixing our leaky basement situation. Thank you!

Your team showed up to fix my leaky, damp & moldy basement in the last week of June. It was really big job. All crew were nice guys & worked hard Including their Foreman Rich Pomales. It was a lot of work. Mr. Pomales kept me in the loop on what was going on and why (because I would ask). He also worked with me on an item that was not noted in my contract. He did do an addendum to my contract to complete the last item in my job at a later date. I really appreciate that. I value the work your men do & the fact that Mr. Pomales took the time to make sure that I would get all that I expected to be done & thought was in my contract (electric wires attached to my new basement wall after removing the old wet drywall). The fact that he took the extra time to work with me on that is a big deal. It is not usual that many will go the extra mile to make sure a customer gets what they expected that by some reason or another was not noted to be done. I look forward to the last step of my job to be completed. Thanks Rich Pomales for being a top notch person as well as your team’s hard work. It is appreciated

The foreman, Rich Pomales, and his crew did an excellent job. From dealing with the rock hard dirt, my many questions and me turning off the basement lights a couple times they did a great job. This is will be the first time I can say I’m looking for heavy rains….Thanks!

Calvin, Valentin and Micah were recently out to my home for drain tile installation. They did a remarkable job! It looked like they were never even there. They were very respectful to the property and we appreciate that. They were like basement ninjas.

Wes was great and explained the process well. Rob and the crew were amazing. They worked extremely hard and steady. Rob kept us up to date on the progress and fully explained any problems as they came up, and how they would be handled. We were extremely happy with the results.

Everyone was very friendly and knowledgeable. Ryan and the crew showed up as scheduled. The work was completed on time. I did not have to worry about cleaning after the job. They left the area very clean. We are very happy with the work to seal our crawl space. Thank you.

We were very happy with the installation of our sump pump and back up. It has given us peace of mind during the very rainy summer. Your employees were professional and friendly. We would recommend your services! Thanks!

Ryan did a great job explaining the generator system to us. The installation from beginning to end was done in a very professional manner. Aaron did our work on the basement years ago and it was nice to have him back for the generator. Now we need a long power outage to test it!

I was very impressed with the professional and confident attitude of the project manager and the crew. Their work pleased me. They stayed and cleaned up when they were finished with the job. On the 24th, we received a lot of rain – almost 4″, and the street was flooded above the curb. I found my basement walls were dry and even the floors were dry! Thank you!

The initial appointment for an estimate was prompt. Mr. Harmon was pleasant and answered all my questions, and was very helpful solving my problem with worries about power failures and the basement flooding when the electricity goes off. The sump pump system is working well so far. Thanks!

All contacts were very professional. Good job of clean up after work was completed. Follow-up was prompt. Two issues were handled very quickly. Became very apparent you stand behind your work. I would use your company again. Very satisfied.

Very pleased. Very informative and answered all my questions and they even cleaned up the area when they were finished with the repairs and installation work. They did all this while I was at work! Thank you.

We had work done in our home on August 7, 2014. The work crew were professional in all aspects. They installed IBeams, Sump pump, and insulation. I would recommend this work crew again. Thank You!!

Both Ryan and the crew who worked on our basement are strong ambassadors for your waterproofing company. Your work was the last step in a major renovation of our home.

It was important having 3 consultations with Wes to learn who would do the best job and what processes would solve all our wet basement problems. During the explanations of the processes that would be used, we learned that our foundation walls would need to be made level, and we needed an outside wall treatment. The other important part of the process was the treatment of mold and coatings on the inside wall of the basement. The installation crew was outstanding and my wife and I could not be more pleased. Thanks.

The installation crew did a great job with everything. Rob was very helping with all phases of the project, recommending the epoxy on the moldy wall was the best thing we could have done.

Ryan did his job well and timely. Justin did his job timely. Thank you for waterproofing our wet basement and getting rid of the problem for good.

The foreman was excellent! The waterproofing crew was very good, very competent, and treated our home as if it were their own mother’s place. Job well done!

I would like to give Brian Chambers a shout out for the job he did for us.He did our annual maintenance for our sump pump a couple weeks ago. He then came back today and installed a battery back up. He was right on time and did a very professional job. I will definitely ask for Brian when we have our annual maintenance done next year Thinks so much for your service Brian.

I would like to commend two employees at Basement Doctor for their efforts that well exceeded their job. Christina, on the phone, and Phil the service technician. We were in the process of putting drywall up in the basement. Coincidentally, our first adjustment was due. I did not inform the contractor of the process and he boxed in the parts the technician needed to access. Because of the quick response of Christina and Phil, the contractor was able to expose the necessary parts and continue his work. It is a rare experience to be treated so professionally and compassionately. Especially, since this was a free adjustment. My thanks to both of these employees. You have a loyal customer.

A very special thanks to Mike Jenkins, service manager. We experienced recurrent flooding in our basement this spring. On multiple occasions, and at times, during active flooding, we called on Mike for assistance. He gave us his cell number and encouraged us to call him anytime, and without hesitation. We did, and he always responded promptly, and with confidence and kindness. When his presence was required, he consistently made every effort to be there for us. Our basement, thanks to Mike, remained dry, and continues to be dry after a basement system was installed. We are so very appreciative to Mike and the incredible service he provided for us. Thanks again Mike!! Steve and Molly

I would like to say your team of Calvin, Mica, and Ken were very professional, did the work on schedule, and did a great job of cleaning up. Calvin took the time to explain the work with me and if I had any questions in the future to contact him anytime. I would not hesitate to have this crew back to my home for any future problems. The only snafu was the electrician was suppose to come back to reattach some of the wiring that had to be moved but I was able to complete that on my own.

We are a repeat customer, and your company has done quite a bit of work on my wet basement. I have been pleased with all of it! Thanks again! Project Manager: Brian Chambers Foreman: Gary Leckrone

I am very satisfied so far with my dry utility room. Thank you for taking a look at my leaky basement problem and getting it taken care of fast. Project Manager: Wesley Martin

Good workers. Very thorough job with the basement inspection and waterproofing work. I have already recommended you to a friend! Project Manager: Wesley Martin Foreman: Rich Pomales

The communication from the beginning estimate through the execution of the project was outstanding. The guys were very helpful and responsible. They gave explanations as needed. The foremen and his crew were above and beyond when it came to respect and courtesy. They did quality work on our home. We were very impressed with your waterproofing company. Kudos to you and your entire staff working on our basement. Project Manager: Curtis Cline Foreman: Justin Parks

Everyone who came to my house for the basement repair work was very professional. We are satisfied so far. Project Manager: Ryan Bolin Foreman: Calvin Sparks

I had a very good experience with your waterproofing company. John and the crew were very professional and hard-working. Project Manager: Curtis Cline Foreman: John Raines

Everyone was very friendly and answered all my questions about waterproofing my basement. I was very satisfied with the entire project. Project Manager: Curtis Cline Foreman: Robert Giffin

Both Ryan and Rob went out of their way to make this experience as positive as could be expected. Ryan worked with my schedule to get the job started ASAP. Rob and his crew worked hard and got the waterproofing job done a bit early. Project Manager: Ryan Bolin Foreman: Robert Giffin

I was very pleased with the basement waterproofing service and also with Jesse. Thank you. Project Manager: Wesley Martin Foreman: Jesse Hall

Your employee was very efficient and king to speak to. He did job very well. I will always call this company first for any wet basement problems. Project Manager: Daniel Nott Foreman: Daniel Nott

Job well done with the foundation repair. On time, informative, clean. Project Manager: Wesley Martin Foreman: Justin Parks

Meyer and Pomales are first rate guys! Great waterproofing work. Project Manager: George Meyer III Foreman: Rich Pomales

From the initial visit to the end of the waterproofing project, everything was said and done in a professional manner. Everyone was friendly, too. Thanks! Project Manager: Wesley Martin Foreman: Rich Pomales

Hard-working and friendly staff. Completed wet basement repair job in a timely manner and answered all of my questions. Even cleaned up after the job was finished. Project Manager: Wesley Martin Foreman: Rich Pomales

Rob Giffin and his crew did a great job for us. Communication was excellent as was the quality of their work. They cleaned up everyday and they were all courteous and respectful of us and our home and belongings. While the job ended up being more involved then we anticipated, Rob and his crew certainly helped make it more tolerable.

Nobody wants to spend money on basement water problems, but when there is a problem, you want a good job, good for your peace of mind, and you want respectful workers that clean up their messes. Thank you. Your company did all this for me! Project Manager: George Meyer III Foreman: Calvin Sparks

Very satisfied with the basement waterproofing job. Very professional. Project Manager: Curtis Cline Foreman: Justin Parks

Everyone I worked with was courteous, responsive, and professional. The basement waterproofing crew was very careful and respectful of my house. The all worked very hard and did a great job! Project Manager: George Meyer III Foreman: Calvin Sparks

Very we’ll done. Through and efficient. Very kind.

thanks for being clean and efficient

Great job and done quick. Nice clean up too.

The overall basement waterproofing service provided was consistent with expectations and the process as described by your representatives. Project Manager: Nathan Reed Foreman: Calvin Sparks

Everything was completed on time. The basement waterproofing system install crew was very professional. Thanks again. Project manager: Curtis Cline Foreman: Calvin Sparks

I chose you guys for basement waterproofing in my home because of your great reputation in my neighborhood. I would rate my overall experience very high, and the project manager explained everything to me that would happen during the job. Thanks again! Project Manager: Ryan Bolin Foreman: Robert Griffin

The best experience! The whole basement waterproofing job was done in one day. They put up plastic to keep down on any dust. Very nice job. The basement is now dry. This was a quality job with quality people. Project Manager: Clay Whipple Foreman: John Raines

All questions were answered, and the foundation repair job was done timely and professionally. I am very pleased with the finished job. Thanks! Project Manager: George Meyer III Foreman: Justin Parks

The foundation repair job was done in a timely and professional manner. Thank you. Project Manager: James Boeshart Foreman: Jesse Hall

Overall, we are very happy with the basement waterproofing work done in our home. We think you did a great job. Project Manager: George Meyer III Foreman: Justin Parks

I could not have asked for better service from the sump pump installation crew. You went above and beyond. Project Manager: Christina Eddy Foreman: Phillip Eddy

I just wanted to say thank you for a job well done with my basement waterproofing project. Everyone showed up on time, and got the work done fast and professionally. Project Manager: Curtis Cline Foreman: Calvin Sparks

Curtis, Rich, and his basement repair crew were very professional. They did a great job. Our home feels warmer, dryer, and cleaner. Thanks again. Project Manager: Curtis Cline Foreman: Rich Pomales

Super basement waterproofing job. Professional and courteous installers. Project Manager: Nathan Reed Foreman: Curtis Cline

These guys did a great job waterproofing my basement. I had no idea the cove joint was leaking until they came in and diagnosed the problem. Project manager: Nathan Reed Foreman: Calvin Sparks

Glenn explained the settlement problem and gave me an estimate for completion. I was very impressed with the young man completing the job. I would be glad to refer anyone to your foundation repair services. Project manager: Glenn Burtis Foreman: Jesse Hall

These basement waterproofing guys provide a great value for your money. Project manager: Wesley Martin Foreman: Jesse Hall

The waterproofing crew performed the wet basement repair work per schedule and professionally. Thanks. Project manager: Nathan Reed Foreman: John Raines

Nobody wants to have to repair basement walls. The team at Basement Doctor exceeded my expectations. They were professional, effecient, protected the other ares of the basement form the dust, etc. Justin Park’s team was great. The work was done 3 months ago and and so far so good. The work was done under a warranty through MI Homes, and they also exceeded my expectations, worked directly with the Basement Doctor, I was skeptical that it was too easy; no arguments, negotiations, no attempts to get out of repairing. Thanks to both,

I called them after another foundation repair company tried to coerce me into a $20,000, repair. I called them for a free estimate/inspection. Wes from the Basement Doctor came out to visit me, was very polite and professional, and confirmed that I did not need any work done at all. It’s not often in this day and age where a company who is in business to sell you a service tells you that you don’t need their service. I appreciate this honesty and give them two thumbs up. If I ever do need work done, I will call them again.

The Basement Doctor crew installed 10 steel 4in I beams to prevent one of the concrete block walls in the basement from deflecting inward. Caulking was used to fill in the step cracks in the mortar joints of that wall. Also, as part of this repair project, a 4in wide expansion joint was cut across the concrete driveway to relieve pressure from driveway against the garage floor. The crew arrived at the scheduled time and began work right away. They were able to bring the material into basement through a basement window, so there was minimal moving by the crew through the house to the basement. They worked quickly and afterwards, cleaned up all of the debris that they made in the basement. All of the work was completed within one workday.

They sprayed for the mold in my basement and then used a negative air/suction machine to keep the dust down. They also grounded the front part of my cement block in my basement. They also painted over all of the cement wall on the inside parameter of the house. They told me the color it would be ahead of time. They did warn me that they wouldn’t let anyone in the house, and that there could be fumes and sounds from the work so I could alert me neighbors. They did a really good job. Everyone was very polite and business like. They seemed to be very clean. They were able to work around my things and were very careful.

Wes from the Basement Doctor visited my home and let me know that our water problem was a plumbing problem. He helped diagnose the problem at no cost to me. I’ll definitely use the Basement Doctor in the future.

They fixed the foundation in our basement and coated our crawl space. They did what they said they would do in the amount of time they said they would do it in. The service was very good and I would recommend this company to anyone.

The basement waterproofing job was easily done. They were very prompt and did the job that same day. They were easy to work with.

Basement Doctor promptly came to my house to diagnose a problem and provide some guidance for a wet basement problem. Wes showed up on time and was very polite. He quickly diagnosed the problem at no cost. Wes informed me that my problem could be more cost effectively fixed with replacing my gutters. He let me know that he would love to help me and that is his number one priority so providing basement work for an issue that gutters will fix is my best bet. He even provided a referral for another honest provide to assess my gutters.

Big leak at foundation in high side of grade. Took out concrete in that corner and six feet along floor. Installed sump pump and water removal system. Now all floors are dry. We have a new furnace in that area and they worked around it. No problems now all is dry and systems works great.

Inspected my basement for leakage. Basement doctor came to my house and found the issue was with the downspouts. They advised me to add/ replace gutter extensions onto the downspouts and that would fix the problem. Total cost of doing that was about $10.00 and 20 minutes of time on my part. Basement doctor talked me out of doing anything else. Their solution worked; I appreciate their honestly and not taking advantage of the situation to up-sell me on work I didn’t need.

Waterproofed and reinforced our basement walls. Also added a new sump pump.

The Basement Doctor installed a waterproofing system (including removal, disposal, and replacement of concrete floor), a new sump pump system, I beams along wall to correct bowing, epoxy to walls to keep water out of basement and block glass windows. They were excellent! All work was completed within the three day timeline. Everyone involved was exceptionally neat and took great care to keep the basement neat and clean. All that were involved with the work took care when leaving the house and yard to insure that our four dogs were in the yard, and were wonderful to the people and pets while working. We are very impressed with the professionalism and concern for our home, and our pets safety. It was a wonderful experience, and well worth the price especially with the lifetime guarantee.

We were experiencing a wet spot in the carpet in the middle of our basement floor. Nathan from the Basement Doctor came out and identified the problem as a loose cooper pipe in the sump pump closet and a loose fitting on the sump pump discharge. He did a very thorough evaluation and suggested we could fix our problem by calling a plumber directly. I really appreciated his honesty and his desire to save us money.

The Basement Doctor reconfigured the sump pump, the float wasn’t properly set. He was very knowledgeable and very helpful.

While performing other work in my home a member of the BD crew noticed that the foundation wall had a crack running the length of one of the walls just below the soil line. A level placed against the wall showed the wall to be bowed in approximately 1/2 – 3/4″ over 4″ at the crack location. A force beam system was recommended to straighten the wall and provide support to prevent additional movement. Seventeen force beams were installed along two walls. Two water pipes required rerouting to allow installation of braces along one of the walls. The crew arrived at 8:00 am and was finished by early afternoon. The walls were brought back to within 1/4″ over 4″ after the initial installation. However, the BD force beam system incorporates a torque screw that is adjusted initially to 40 ft-lb and retightened after 6 mo – 1 yr to gain additional straightening. The work was completed on the date specified and the crew and project manager completed the repairs in a professional and timely manner.

Wes from Basement Doctors came out to my house for a free consultation today. He was extremely helpful and friendly and I was very impressed with his honesty. He gave a lot of advice for how to stop water leaking from the inside as opposed to wasting thousands of dollars on drying out a basement that is over 100 years old. I would definitely recommend their services!

Project manager: Ryan Bolin

Foreman: John Raines

Ryan and John were great to work with. I was concerned about a musty smelling basement. They did a great job with the waterproofing and the smell is finally gone!

Project manager: Nathan Reed

Foreman: Rich Pomales

Nathan did an excellent job of explaining options and dividing work to be done in 2 projects to meet our requirements. Rich and the team did a quality and professional waterproofing job.

Project manager: Brent Martin

Foreman: Brent Martin

Very polite, very professional and pleasant waterproofing crew.

Project manager: Curtis Cline

Foreman: John Raines

I was very pleased with the waterproofing work done in my home!

Project manager: James Boeshart

Foreman: Michael Jenkins

I appreciate the attitude, work ethic, and the waterproofing job that Mike Jenkins did. Thank you.

Project manager: Curtis Cline

Foreman: Calvin Sparks

From the start to the finish, the waterproofing work was on time and done in a professional manner. The site was left in a clean and neat condition.

Project manager: Ryan Bolin

Foreman: Justin Parks

Very professional and very efficient! Very happy that I called them. Basement is completely dry even after all this rain.

Michael was so understanding and professional dealing with my situation and me. If more companies had employees like Michael our/my life would be more convenient. Michael is definitely a valued individual, both professionally and personally.

The job was done very quickly and cleanly. The workers were friendly and did a great job on representing the company. The basement piers were done very, very well.

We are pleased all around.

Great job! Very happy with the project.

We have dealt with the Basement Doctor for many years and we never have been disappointed. This latest job sealed the crawlspace which re-enabled the Radon System. Breathing is much easier! Wes is the best! This was our first meeting with Justin and he ranks high, too. Excellent work!

The whole experience was very good. Great communication from all. We love our new family room! I came home the day they finished to find the furniture all arranged and the room cleaned up! Johnny and Rich were great! L-O-V-E-D IT!!

Having been a construction manager, I followed the project very closely. Work was done swiftly. The only problem was the need to call Nathan to get the sink and water catcher put back. The plumber came back straight away and set the items in the correct place.

Overall – very pleased with the installation.

5 Calvin and the crew were extremely respectful of my family and home. They worked hard and steady to get the job done efficiently. Calvin kept us up to date on the progress and patiently addressed our questions and concerns.

Very courteous, efficient, and comprehensive service and personnel.

We’ve been in our home almost 20 years. Sometimes after a very heavy rain we’ll have water drip from basement rafter. Over the years have had several roofers; new flashing; re-configured gutters; new downspouts; etc.

Since the water drip was not a constant, it was hard to determine the fix. Anyway, your guy, after 5 mins found the problem (obvious) and neatly fixed it! It’s been the rainiest summer and NO DRIP!

We are very happy with the work you did. The crew were very good and worked hard. All of our questions were answered. It’s nice to know that workmanship that you showed is still out there.

Customer service was excellent. No pressure. Explained options. Recommendation was not the most intrusive, costly option.

Curtis Cline was very knowledgeable about what my basement needed as was the installation crew, they were fast efficient and did a wonderful job and cleaned up everything when done. I will recommend your company as the Best in town!!

The installer did a great job. I had some dampness concerns. Nathan was super knowledgeable. He came and addressed the issues.

Very timely thorough inspection, various options discussed, warranty was explained. I felt very confident. The repairs were needed & the work was done quickly & professionally. I am so pleased with the work done & our basement is great – thank you.

Very prompt and efficient. Stayed with it and got the job done on time.

Great job.

Great overall service, when purchasing the floor. However, I think more detailed pictures will be needed in the future. There are some streaks that were not shown in the examples/samples before work was completed. Nathan Reed was Exceptional!

Mike + his crew were great! Hard workers, enjoyed having them, very professional.

I was very pleased with the work done. Mr. Martin did everything he stated he would do. The crew was professional and they cleaned up the basement really well. Thank you.

Excellent – Since Nov 2005 when Basement Doctor fixed wall problem in the basement – I have never been disappointed with their service. Just recently Brian corrected a dehumidification problem the day after I called the company. Great customer service!!

Very satisfied.

Installation crew was excellent, careful, courteous. They did a great job.

Very impressed with your Company and your People. Mike and his crew represent your Co. well. Quality work and they are fun.

Everything was great. We needed them to come back because some of the caulk failed and it was done promptly and fixed the right way.

Gary|Wes were good ambassadors of your company!

The crew foreman – Justin Parks is outstanding.

Process was timely. My complaint was the clean up & scratches on the basement floor & some of the paint came off the floor.

Great job.

Wes was an excellent ambassador for the company. He and Justin (and his crew) were professional and courteous.

Special props to Justin and the crew. The best!

It was a pleasure to work with Ryan. He was very helpful in helping to decide and explaining things. Steven Holmes and the crew that did the work was great.

My only complaint since I am 80 years old the crew could have moved everything back to the wall.

Jarrod McDonald was nice enough to move everything to the enter of the basement. The plumber did not take the rod out of the water heater so now my hot water stinks.

Overall a great job. You can tell there is a focus on quality & customer service. Keep up the good work. I wouldn’t hesitate to call again for future needs. Thanks.

All completed in a timely manner. No pressure and very courteous project manager & deliver/installing person.

Everything was done professionally and on time. The installation crew manager was very informative and efficient.

The salesman was pleasant and not pushy.

Everything went as promised relevant to times for estimate and stating job.

Would have liked a better briefing on the need to have bolts turned at a later time.

Just a great job.

Very satisfied. Last installation was moved up from previous installation date on basement wall – Very accommodating – Basement wall was bowed more and I called and they moved up installation by 3 weeks.

I’m very pleased – The yucky smell is gone and no more water trailing through the basement! Thank you!

Let it rain – Let it rain – Let it rain!

Everything went as promised relevant to times for estimate and stating job.

Would have liked a better briefing on the need to have bolts turned at a later time.

Ryan and the crew were excellent. Thank You!

All done as estimated & scheduled. All employees friendly and courteous. No debris left behind.

All contact and work were done in a timely, efficient manner.

We have only the highest regard for Ed Meyer and The Basement Doctor! Justin Parks is the best. We are very pleased.

Fantastic, all the way through. We were very pleased with the level of service and quality of work.

The overall experience of dealing with The Basement Doctor company was completely to our satisfaction.

Our experience with Nathan was very professional and knowledgeable. Very satisfied.

It was an excellent experience from start to finish.

Very Polite and professional. They did an excellent job overall.

The project manager was very knowledgeable and acted professional. The crew seemed efficient and were all well mannered.

We are extremely pleased with every interaction with your company and love our newly sealed crawlspace and insulation.

The crew was very punctual and professional. The cleanup was perfect!!!

I was more than impressed with The Basement Doctor. From the first phone call to the first meeting with Ryan and the day of the installation, everything was top notch. I was very happy and pleased with deciding to use The Basement Doctor.

I first met Tom at your offices on RT 40. He set up the contact with Ryan Bolin soon after. Ryan stopped by the house for an investigation into my needs. I was given the information including cost and repair start and finish Dates. Justin Parks was Fantastic in all aspects and I thank him.

I was pleased and happy with the whole process.

Excellent work and customer service! Very professional!

Took exactly 5 days for completion. Robert and his crew were very professional and friendly. Robert explained everything they did and showed me how the sump pumps and dehumidifiers work. All is great, dry basement as promised!

The crew was wonderful! They had to dig up our yard but they removed the grass carefully and laid it over once done. I can’t even tell where our yard was dug up. Our downspout drain is working wonderfully! The foreman Michael Jenkins took time to explain every step!

Wonderful! Everything went smoothly!

Very professional and cleaned up well. The team was very kind to the children in the house. I’m very happy with the whole process from quote to finished product!

We have used you a number of times in the past and as usual, your crew did an excellent job!

Ryan solved our issue at a great price and did not try to over sale us. It what just what we needed!

Karl assessed the problem almost immediately, and provided a solution the same day. I would definitely recommend The Basement Doctor.

Excellent! The crew was so good about keeping the dust contained. They were in and out in 3 days! They are awesome!

Our basement already had support beams when we bought the house. We have been here for 18 years and noticed the walls getting worse. Previous owners left information on work that had been done to the house. We found the warranty card but it was under a different name. We googled and found it was The Basement Doctor. You honored the warranty in year 23 of the 25! Very impressed!

My overall experience goes to the foreman Mr. Robert Giffin. He explained every step, was mannerly, skilled, punctual, and above all helped in many ways since we are senior citizens in moving furniture. He gets my praise!

My experience was very positive. I appreciate the honesty and patience from everyone I spoke with. I was particularly impressed with Calvin Sparks. He was knowledgeable, personable, and professional.

I’m very happy with the results! The quality is excellent!

It was a pleasure working with Justin and his crew. They kept us well informed on the progress they were making Ware grateful that the work could be completed before the original date!

I am very pleased with your work and customer service from every facet. Wes, the crew, and the business office provided a great experience.

Your crew was on time. The crew finished the crawl space and cleaned up everything in just a few hours. It looks perfect. My house is warmer and drier. Thank you again for much needed service!

They were on time and cleaned up very well! Overall satisfied!

I would recommend you without hesitation! You did what you said you would do, when you said you would do it, and how it was completed. Very good job!

I was impressed with the care taken to protect my home during the job. Nathan & Calvin were very knowledgeable and did a great job of communicating.

The job was done quick and effectively!

It was a very good experience!

I can not say enough positive things about the Salesman and Crew. They were extremely professional. Answered all my questions. Explained each step they took. I greatly appreciate all the hard work they did. Thank you!

I am extremely pleased with all aspects of the company. My only regret is that I didn’t call sooner! Thank you!!

The salesmen were knowledgeable and thorough. The installation crew was very professional and went beyond the norm for us. The explained in detail what they were doing and why. They offered good advice on improvements that could be made. The even went so far as to check our downspouts and drainage outside…I was very impressed!

Outstanding! Very professional and knowledgeable!

Everyone was nice and friendly. It made me feel confident in my decision to go with The Basement Doctor.

The installation crew was very polite & courteous. They explained all their work to me and cleaned up before leaving. I was very satisfied!

Great service! Everyone was great to work with. The job was done a lot faster than I could have imagined it being done. They did well and cleaned up afterward. Best of all, there is no more water in the basement. Thank you!

Once again… the honesty and integrity of Nathan at The Home & Garden Show was the deciding factor. We had seen your ads on TV and felt like you would do a good job. Nathan and my husband Jeff hit it off. We felt very happy and satisfied you would do a great job…we weren’t disappointed! Everything looks so great and we felt our money was well spent. Geoff and the boys were right on time.

Mark and his team installed Wall Bracing for me. Mark explained each phase of the installation and the materials that would be used. He answered my questions and concerns to my satisfaction. Great job to Mark and his team.

I’ve had multiple contractors come out that recommended I look at some cracks I was getting in the wall of my unfinished basement. Finally, I got to calling the Basement Doctor and Wes Martin came out to check out the problem. He was very honest saying it wasn’t a major problem right now, it was just something we needed to keep an eye on in the next few years to see if it gets worse. I was shocked and very happy when it was recommended to leave it alone, as normally I would expect companies to try at all costs to get work out of this. Wes was very professional, courteous, and punctual. I will call The Basement Doctor first for all my basement needs in the future. Thank you!

Wes came out to inspect some cracks in our block foundation that I was a little uneasy with. We haven’t had any signs of water intrusion or obvious issues, but with a major home remodel starting up, I wanted to have the foundation checked out by a professional. After a visual inspection of the situation, Wes didn’t recommend any costly fixes or remediation, basically recommended getting a $5 tube of caulk to seal the small cracks and monitor them occasionally to ensure they aren’t growing or shifting. Wes was on-time, professional, personal and honest. Although we didn’t end up enlisting their services, I now “have a guy” if we should ever have any real basement/foundation issues needing professional attention.

Mr. Wes Martin checked everything inside and outside stating “you don’t need to do a thing maybe just get some mortar and you can have a handyman do it for you.” Mind you these people are on commission to sell you a job, but the honesty factor was outstanding. I’m a widow of a few months and he did not in any way or form try and take advantage of me. I had two other companies come out, one company which is well known quoted me an outrageous price, wanting to do everything but build a new crawlspace, Mike I said these people are on commission and as far as I’m concerned definitely tried to take advantage of me. I highly recommend The Basement Doctor due to the honesty, professionalism and their no pressure policy. Thank you Wes Martin for your honesty and kindness.

It went really well

Dear Ron G********, our family recently had a pretty large job done by your outfit. Our rep. was Ryan and our foreman was Valentin. We just wanted to say a big “THANK YOU” for you and your crew getting the job done so incredibly well. Ryan was a huge help when our initial work (in Nov.) was off a bit. Ryan & Dan made sure everything was made right, and they were truly great to work with. The crew that came out last week was Valentin, Sergio, Josh & H****** (can’t recall his first name). The guys were super professional, very courteous, and worked their tails off. Dan came through to check on the job, as well as correct the Nov. job, which he was also fantastic to work with. The foremen and crew were extremely knowledgeable, and did an amazing job to waterproof, and put in 16 i beams. the stress of having a faulty basement in our newly purchased home is now all behind us. we can’t thank you all enough for a terrific job. Hats off to Ryan, Dan, Valentin & Crew. Great job basement Docs. You should all be very proud to have so many great folks working for your company. We will recommend them to all of our family & friends. Keep up the great work guys! The ******** Family

Michael just did an install of an Aprilaire dehumidifier. Very professional and friendly. Addressed questions I had.

Prompt response to the request to have work completed. Work was completed on time and was of very good quality.

On time, quick, thorough, neat, very professional. Highly satisfied.

We had water leaking from cracks in our basement walls after heavy rainfalls. We called Basement Doctor because we knew we needed it fixed right the first time. We were convinced we would “need” some sort of whole-basement solution. The Basement Doctor rep came, took a look around, and gave us his honest opinion of a simple fix. The cost was less than 1/5 the price we thought it would be. We’ll be sure to call again for any future basement projects!

Very courteous and professional.

Installers were on time, respectful and completed a quality job quicker than expected. Would highly recommend this company. Also we had an estimate from them several years prior and they nearly matched that estimate.

The Basement Doctor was a very professional group of individuals that came into our home, fixed a problem with a bowing wall in our basement and was out in 3 1/2 hours. It started with Chris C****, the Project Manager. He came in, took some pictures and gave us a price to fix the problem. He then told us that a job foreman would be in contact within 2 weeks to set everything up for the job. Eight days later I received a phone call from Mark G****** to come out to check out and scope the job. He told us he would be back in three days with a crew at around 8:00 am to start the job. On May 13th, 2016 he was promptly at my house at 7:45 am with Craig R*** and Final S******* and they commenced work on the job. Not one time did I hear Mark have to say anything to his two workers. They worked as a well-oiled “TEAM” and got the job done in 3 1/2 hours. They cleaned up the mess and was on to the next job. We couldn’t be happier with the work that was done and the Professionalism that was displayed. Great Team and Great Job. Thank you for being so professional!!!

Jarrod came to install railings in my Moms bathroom. He came out the same day I called. The railing were installed just days later. He was professional yet so warm about the situations. He had a great personality yet worked hours to get the railing Right!! I was so impressed with him and the entire staff I spoke with at Basement Dr. I will recommend them heartily for any job!! Huge thanks to Jarrod!!

The guys that performed the work at my house were absolutely fantastic. They were on time every morning and were very professional and obviously knew what they were doing. They were also very friendly and worked well with my dogs.

Fast friendly customer oriented company. No pressure sales team, good luck finding that with most of their competitors.

I can’t say enough about this company. They sent a great representative that was very honest and professional. They didn’t try to sell me services I didn’t need!

I required to have (17) Force Beams installed along 3 of my basement walls to correct bowing and cracking. I felt the cost was very reasonable for the amount of work provided. The Basement Doctor crew was very professional and their work was very neat and clean. They took time to explain the system to my wife and myself during the installation. I would recommend them to anyone requiring basement repairs.

Very nice people. Quality assessment. They were able to schedule work quickly. They cleaned up after themselves and did a good installation for me.

Love The Basement Doctor. My basement was very sick and they cured it. Had block crumbling and the basement wall had moved in 4 inches. It was a mess. Start to finish it was a joy to work this company. They did exactly what they quoted us at what we thought was a reasonable price and they did it in the time frame (3 Days) that they quoted us. The people who work for this company are a class above any group of workers we have ever had in our home. Considerate, polite and nice to be around. We actually missed them when they left. We would recommend this company 110% to anyone contemplating this kind of project. LOVE THE BASEMENT DOCTOR

I cannot thank the crew and sales staff for all the work they did to waterproof my basement. They went above and beyond what I could have imagined. Thank you.

Called The Basement Doctor because of a crack in our foundation. Wasn’t sure if it was a minor issue, or a several thousand dollar structural issue. Wes Martin took a look and not only told me it wasn’t serious, but told me how to fix the issue myself (for a lot less $ than hiring someone). Thank you Wes for your professionalism and honesty. It will not be forgotten. Highly recommended!

The Basement Doctor just finished up and what great job they did. Needed 10 beams put in for bowing and cracking. They put in new sump with battery back up and best of all the mold is gone. No more musty mildew smell. Mark (the foreman) and his crew (Craig and Final) are one bunch of good hard working men. They work well together and know how to knock it out and get it done. Thanks for all the hard work Mark, Craig and Final you guys are awesome.

Dear Tom & Ron: I wanted to let you know what a great job your crew just did at my house. Mark Gohring, Craig and Patrick just left my house completing a crawl space insulation. Can I can not tell you how professional and courteous they were. They were polite right from the get go! They made sure the floors were covered and VERY protective removing old insulation! The were efficient and kept me filled in with every step! It is so nice having a PROFESSIONAL crew come in and work in my house!!! I will make sure that any of my friends that need your type of done that I recommend the Basement Dr. These guys were awesome and said thank you when they wrapped up! You are lucky to have a good crew like these 3!!! I would be more than happy to expand on if you would like to contact me. Well done Basement Dr. Thank You Paul Pope VERY Happy customer

Jarrod did our inspection and estimate. We got estimate from another company, but Jarrod’s knowledge, experience, and ability to explain the process was far superior, so we decided to go with Basement Doctor, even though Jarrod’s estimate was a little higher. Donald was our foreman. He and his crew were professional and courteous and seemed to take pride in their work. They attended to details, took care in completing the task, left the space cleaner than it was before they started, and even corrected a few minor things they came across without extra cost. The explained what they were doing and answered questions clearly and patiently (even stupid ones). When an unforeseen complication arose creating additional cost (not unexpected in a 115-year-old house), we had complete confidence that we weren’t being conned. Having little expertise in basement waterproofing, I can not judge the quality of the work itself. Only time will tell, I suppose. But I couldn’t be more pleased with the process so far.

There was a prompt response to the request to have work completed. The work was completed on time and was of very good quality.

I am very pleased with your work and customer service from every facet. Wes, the crew, and the business office provided a great experience.

The entire experience was wonderful. Everyone was professional and friendly. Their work in our garage was flawless.

I stopped and talked with a representative. The process went very well. The crew was very professional and friendly. The work was excellent!!

Everyone was friendly and explained the work to be completed.

The company did an excellent job and your crew was very polite. Thank you for your service!

The Basement Doctor was very easy to work with. They provided an easy to understand estimate. The install crew was very good and left our house clean. I would recommend them to friends and family.

On time! They worked accurately and fast. They answered all questions and cleaned up after. They were courteous and friendly. What more can you ask for?

Everyone from start to finish was very professional as well as friendly. Alex and his crew had a very tough job in our cellar which included hauling up buckets of dirt by hand, so the drain in the floor could be installed. The site was left very, very clean at the completion of the job.

The Basement Doctor did an excellent job with fixing the basement problems I had.

Very satisfied with the work done. Austin & Michael were both great to work with. Thank you!