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Our Reviews
Over Three Decades of Satisfied Customers
For more than 30 years, The Basement Doctor Columbus has delivered permanent, effective solutions our clients in Ohio. We are proud to ensure your family is safe and your home is dry, stable, and comfortable.
Robert Rossini2024-05-25Initially met with Lee Brewer Project Manager. His approach was easy and effective. Spent time doing our inspection and answering questions without judgment. One day prior to our encapsulation crawl space installation, our project Foreman Patrick Beach, reached out and visited to assess the project. Pat was simply outstanding at his job as Project Foreman. His Team was stellar at taking care of our home and the project with great detail and precision. Honestly, we are so very pleased with the expertise with this project, that without hesitation, we would utilize the same entire Team in the future! Thank You to The Basement Doctor. Robert R.
Kati Lott2024-05-25After meeting with a competitor, the Basement Doctor was our second opinion. Drew put my mind at ease and never talked down to me. He was extremely patient answering all our questions and for someone that always sleeps on big decisions, I actually felt comfortable signing the same day as the quote. I would definitely recommend working with Drew and the Basement Doctor.
Norman Lott2024-05-25Drew was extremely professional and helpful at building a plan to mitigate the water in my basement. He wasn't pushy and carefully explained to me what work would be recommended and what would need to be addressed urgently. I learned a lot during the walk through appointment and look forward to no longer having standing water in my basement
Martha Lane2024-05-24Chase and his crew did an amazing job installing an outside entrance to our crawl space and installing a backup battery for our sump pump. Very professional and focused on completing the job to our satisfaction. Very respectful and answered all of our questions. Great experience for our long overdue project.
Dustan Timmons2024-05-23Drew was very knowledgeable and informative! Would definitely recommend, down to earth and relatable. It was a great experience!
ERICA SCURR2024-05-22Easy to schedule. On time. Comprehensive annual check up and recommendations from Steve Richardson.
Michael Kellner2024-05-20Drew was punctual, considerate, and kind in his assessment. I appreciate his time.
Kevin McMunn2024-05-17Steve Richardson was sent to do our annual maintenance on our sump pump and dehumidifier. Steve was very professional and courteous. He find that our dehumidifier had failed and couldn’t be repaired. He provided us a quote on a new unit which we be purchasing. Steve will be returning in a couple weeks to install the new unit.
Bill lobb2024-05-17Steve Richardson was very professional and explained all that I had questions about.
Melissa Klingler2024-05-17Steve Richardson did an excellent job on our annual service check. He was very friendly, professional and helpful with recommendations for the needs of our home.