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Our Reviews

Over Three Decades of Satisfied Customers
For more than 30 years, The Basement Doctor Columbus has delivered permanent, effective solutions our clients in Ohio. We are proud to ensure your family is safe and your home is dry, stable, and comfortable. 

General Services

I’ve hired a lot of contractors for various jobs as my husband drives truck and is gone a lot so he’s not here to do a lot of things. Of all the contractors The Basement Doctor was the best. It’s been several years ago now but my basement is still dry, my sump pump is still like brand new, and my wall braces are doing their jobs! They came in and were expeditious about their work. They were clean and cleaned up after themselves. They were respectful of me and my home! I highly recommend this company!

Cristy S.

Force Beams and Waterproofing in Worthington, OH

We had three companies bid on the job at our house. We chose The Basement Doctor because GM Mike described the work needed with no hard sell and answered all of our questions. Garth (the foreman) and his two assistants were courteous and professional. They completed the job in a day and a half: eight steel Force Beams set to the foundation, epoxy waterproofing, new sump pump, and two glass block windows.

William H.
Basement Waterproofing, Foundation Repair

Great Customer Service in Galloway, OH

We bought our house 5yrs ago. Recently noticed a crack on our foundation, where our gas line goes into the house. Jesse came out & put our worried minds at ease. He was very specific in details. Explained everything to us in detail that we understood. Even took the time to cut a hole in our drywall (with our permission) revealing ZERO issues in the cinder blocks! All we needed to do was caulk the crack outside and monitor it! Wish every estimator was like Jesse. Need more honest and straight forward people like him. Thanks so much!

Rod B.

Sump Pump Installation in Columbus, OH

I had a sump pump installed on 4/14/22. The guys, Mason, Salvi, and Paso did a fabulous job. They were on time, covered everything, dug the trench, installed the system, removed the excess concrete, did the wiring, and cleaned up any messes. They were very professional and pleasant. I will definitely recommend this company in the future.

Delores R.
Basement Waterproofing

Quality Service in Mt. Vernon. OH

The Basement Doctor did a great job! If there were any unexpected problems, we had nothing to worry about because The Basement Doctor fixed the problems. For example: An egress window that was purchased had been discontinued, and we learned that we may have two different colored window wells. The Basement Doctor was able to get the egress window and matching window wells, all we had to do was agree to the color change! The foreman, Jamison, had a great crew who worked hard, showed up to work on time, and were very polite. I had no hesitation talking to or asking questions to any of the workers or the foreman! They all were very informative about the work they were doing, and they all knew their jobs well. The crew were not afraid to do quality control checks while on the job. They noticed that a window that we purchased was slightly bent, and instead of installing a bad window, they refused to install a window that, ” if I wouldn’t put it on my house, I won’t put it on your house.” In summary, we are very pleased with the quality of work that the basement doctor provided, and we were pleased with everyone who was involved. Everything went smooth from start to finish! Thanks Basement Doctor!

Josh B.